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User Reviews

for Grolier.com

Rating Summary based on 31 reviews

  • 5 Stars
    3
  • 4 Stars
    4
  • 3 Stars
    6
  • 2 Stars
    4
  • 1 Star
    14

Detailed rating

  • Catalogue
  • Variety on offer
  • 2.9
  • 3.0
Previous page Next page Page 1 of 4 | 1 to 10 out of 31 Review(s)
  • 55 of 58 Ciao users found the following review helpful
    4 Stars Quick review of Grolier.com by vivvie71 08/01/2009
    I have not had a bad time with Grolier, must be one of the few. Have ordered an A-Z book set and it was very good, but slightly pricey. Came with extra free books and flash cards too. Have also ordered Disney calendars from them and they come with stickers, a certificate and an A4 size booklet fairly good value for money. I have also got the year books from them and have done since my son was born in1999 as a keepsake for him, he really enjoys them and looks at them frequently.
  • 9 of 50 Ciao users found the following review helpful
    2 Stars Quick review of Grolier.com by chipper123 26/10/2008
    i thought it would be a lovely collection 2 have for my daughter for the future but realised it's not worth the money you pay for them. The books arent very big or thick and the cd storys don't sound very disney like, with strange sayings and voices for characters. I will most definately be cancelling my subscription
  • 18 of 18 Ciao users found the following review helpful
    Picture of emmalouise2004

    emmalouise2004

    User doesn't recommend the product

    Advantages Advantages NOT ONE!!

    Disadvantages Disadvantages Stress, time consuming, terrible customer service, very frustrating!

    About 3 months ago i purchased a magazine with a flyer in for Grolier books. It said i could get a welcome pack with 2 free bob the builder books and dvd's and in with these would come the next 2 in the series for me to look at. If i liked them and wanted to keep the books i would be charged for them and would recieve the rest of the set, 2 books at a time, every 4 weeks or so. Sounds good i though, 2 free books, nothing to pay and no commitment unless i want it. I sent off my details. About a month later i hadn't received the first pack with the free books but in the post came the next 2 ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of 09876

    09876

    User doesn't recommend the product

    Advantages Advantages absolutely nothing positive about this company

    Disadvantages Disadvantages this is a faceless, unethical, sales driven, money grabbing machine

    Grolier - Dont be fooled this is a diabolical company that cant be trusted. It makes its business by contacting couples who have just given birth (a emotional and happy time in their lives) and offers them free books for their new child. Few couples refuse. Its now only a matter of time before Grolier's faceless, unethical, money grabbing machine kicks in. You dont want to keep the books? Thats fine, just pack them up, take them to the post office (with your new born baby) and post them back to Grolier in Norwich but dont forget to pay for postage (just try claiming the postage back and see ... more
  • 18 of 18 Ciao users found the following review helpful
    Picture of hazel210482

    hazel210482

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages They lied to me, Terrible customer service!

    After giving birth, I realised that the parent and baby company called 'Bounty' was trustworthy. After all, they see you in the hospital and give you lots of freebies in a bag and seem really nice and understanding of your needs as a new mother. So when you get a call at home from someone who says he is from Bounty, you assume that you will get great service. This happened to me and it turned out that this guy was calling from a company called Grolier. He asked me if I would like to receive a Disney DVD collection, to which I said no. He wouldn't accept this response and insisted that he would ... more
  • 1 of 5 Ciao users found the following review helpful
    Picture of Simon68

    Simon68

    User recommends the product

    Advantages Advantages Good quality books especially suited for younger readers

    Disadvantages Disadvantages Easy to get carried away with committing to loads of sets

    We discovered Grolier by chance when our son was just born. I think we got a leaflet in some junk mail about a certain Disney collection series of books or something like that. Just by sending away the form starts the ball rolling and you do become inundated with other series or collections of books to decide upon whether to have or not, usually by sending you the first one free as a sample and hoping that you'll be persuaded by the quality and content of the book. We have never had a problem with receiving the books as they are usually well parceled up but you do need to keep an eye on how ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of halawin123

    halawin123

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Unrequested products, constant demands, difficult to cancel etc.....

    I have recently had a little girl, and throughout my pregnancy I received sample packs from the Bounty baby club. They have since passed on my information to the Grolier book club company, who have sent me a pack of books, a stand for them, a folder and some audio books. Considering Grolier haven't even contacted me, I took this to be a little bit of a liberty. When I opened the pack, there was then an invoice that said two of the books were free, along with their corresponding audio book, and the others would cost £9.49. There was no notification of which books were free, and when I contacted ... more
  • 18 of 20 Ciao users found the following review helpful
    5 Stars Quick review of Grolier.com by kiwiness 21/09/2007
    If anyone is planning legal action against them i will join you in that. I am so sick of receiving bills for things I havent bought, being hounded for payments of items i have already sent back, etc. I'm suprised this company still exists with the amount of complains I've managed to find when researching this company! Something must be done.
  • 20 of 21 Ciao users found the following review helpful
    4 Stars Quick review of Grolier.com by GoodBooks 19/09/2007
    Having been with Grolier for 10 yrs I have had very few problems. People need to listen carefully to the offer and READ the accompanying letters. Their returns are free if you ring for a label/courier. Sometimes you need to buy the set, sometimes you can buy individual books. Most people hear the word FREE and miss everything else, this is because thats all they want, free stuff, and thats why they miss the rest of the offer details. As with any returns for ANYTHING you should always keep your receipt, sometimes things DO go missing from the post office. Books ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of Sueharvey1979

    Sueharvey1979

    5 Stars grolier 15/05/2007
    User recommends the product

    Advantages Advantages great way to show children reading is fun, buy books without leaving home

    Disadvantages Disadvantages none

    I have been dealing with Grolier for years. My children love the books. We just started with the first step collection. Teaching my son to read with these books is great. I find the prices very cheap compared to going to book stores. When we recieved the disney collection , we got a clock and a pack sack. these are things my son still uses and hes is almost 3. He has been using the bag for over a year and the clock we use to let him know what part of the day comes next. On the clock there are animals so it easy for him to tell the so called Time. There is a wide variety of book collections in ... more
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