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User Reviews

for Lovefilm.com(film)

Rating Summary based on 171 reviews

  • 5 Stars
    54
  • 4 Stars
    39
  • 3 Stars
    17
  • 2 Stars
    25
  • 1 Star
    36

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 3.6
  • 3.6
  • 4.0
  • 3.9
  • 3.8
Previous page Next page Page 1 of 18 | 1 to 10 out of 171 Review(s)
  • 66 of 66 Ciao users found the following review helpful
    Picture of Mildew82

    Level 7 Mildew82

    Member since 25/03/2010

    Reviews written: 171

    4 Stars Cinema Schminema Review with images 05/01/2013
    User recommends the product

    Advantages Advantages Cheap, good choice of packages, efficient, good and stable online streaming

    Disadvantages Disadvantages DVDs occasionally damaged, sneakily trying to get you to upgrade, box set discs only 1 at a time

    Love films? Hate piracy? Arrrr me hearties, shiver me timbers. Then naturally, as upstanding citizens, we should all go to the cinema to satisfy our movie needs instead of watching illicitly pirated copies of the latest films. Oh yeah, apart from that small fact that it now costs a bomb, probably on average about £10, to have that pleasure of sitting in an uncomfortable seat getting a numb bum watching all the action unfurl on a big screen, not to mention the extortionate prices for refreshments or often being forced to pay extra to watch it all in 3D which just makes you feel slightly ill ... more
  • 24 of 24 Ciao users found the following review helpful
    Picture of kiss_me2070

    Level 8 kiss_me2070

    Member since 11/02/2004

    Reviews written: 997

    User recommends the product

    Advantages Advantages choose from a large range of titles, dvd's are sent via 1st class post, return postage is paid for

    Disadvantages Disadvantages may receive faulty discs, long wait for some titles

    How did I hear about Lovefilm? = = = = = = = = = = = = = = = = My colleague at work has been a member of Lovefilm for a god few years and he is always talking about it at work, but I was never tempted to join as I tend to borrow DVD's off my sister and her boyfriend all the time seeing as they have an ever growing collection. I am a member of a site called Superpoints where you earn points for signing up to offers, completing surveys and watching short video clips. When I was browsing the offers I saw that if I signed up to Lovefilm I could earn myself an extra 700 points and I would get 2 ... more
  • 0 of 5 Ciao users found the following review helpful
    Picture of Gvana

    Level 1 Gvana

    Member since 04/06/2012

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages Really none that I experienced

    Disadvantages Disadvantages Very limited selection, poor website, xbox app is a disaster

    We signed up to LoveFilm Instant last night, and I have never dealt with a company that successfully managed to get me to sign up and cancel my account within 5 minutes. I decided to signup to their Instant service, since we use an XBox for most of our entertainment, such as music, etc. They had a nice offer (3 months for £4.99) so we decided to give it a try. Firstly, the frustration started with their website: it was slow as hell, and we had to try to sign up three times. This was partly down to poor design ( I am a software developer, so I do this for living... ). Then, after they took ... more
  • 19 of 19 Ciao users found the following review helpful
    Picture of screedsean

    Level 2 screedsean

    Member since 14/01/2012

    Reviews written: 40

    User recommends the product

    Advantages Advantages Good service for the money that is very flexible

    Disadvantages Disadvantages You run out of films after a while

    As a film addict I found that it would be much cheaper to pay for a lovefilm subscription rather than to buy all the DVD's of films that I wanted. So when I found out I could get a month free and get more free films by recommending my fellow films addicts I joined instantly. ---THE PACKAGES AVAILABLE--- There are many options to choose from depending on how many films you want, or games, or just how much you have to spend. Ranging from around £5 per month to around £18 per month there is certainly a package that will suit you, whatever you want. Personally I opted for the package that gives ... more
  • 0 of 9 Ciao users found the following review helpful
    Picture of Cheerrich098

    Cheerrich098

    Advantages Advantages None

    Disadvantages Disadvantages Thieves

    Lovefilm took money from my account unauthorized. They have been "investigating" the unauthorized transaction for a week now and this is the final letter that they send to my fiance (along with so many others, I cannot paste them): Dear Stanford, Thank you for your email, and apologies for any confusion caused. I have chased this up for you, and it would appear that your query is still being investigated. While the payment trace will allow us to find the account responsible for the unauthorised payment, it's unlikely that the account will be in your name. As such, the Data Protection Laws in ... more
  • 0 of 5 Ciao users found the following review helpful
    Picture of willna79

    willna79

    User recommends the product

    Advantages Advantages dvds strigh to your door

    Disadvantages Disadvantages can be expensive, choose your package carefully

    i think lovefilm is a good company, i get the 2 dvds per month package, i have only once had a problem with a disc, which i sent back and got it replaced within 3 days. they also run lot of the other mainstream dvd rentals like amazon. postage is quick and i always get a good mix of my priority and mid ranged dvds. they also stream films to your ps3 and internet tv, also they sent me 2 £28 vouchers for my friends which they have used and are now members. they have a good website and offer free rentals a few times a year if you add an extra 10 films to your rental list, i managed to collect ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of Topsyturvy17

    Topsyturvy17

    User recommends the product

    Advantages Advantages Great range, fair price, no long term ties, quick service, good offers

    Disadvantages Disadvantages Limited number at a time

    Love Film is an online film rental shop with a great range of DVDs, Blue Rays, HD Dvds, Games and online films. The website offers a range of subscriptions that allow users a certain number of films or films and games a month and also a certain amount of online viewing time. Users create a list and prioritize films by how quickly they want to see them and films are subsequently sent out out as soon as possible. Once a film is sent you have as much time as you need to see it before sending it back with a free post case first class to the company. The online viewing has a more limited range but ... more
  • 54 of 54 Ciao users found the following review helpful
    Picture of cha97michelle

    Level 7 cha97michelle

    Member since 12/12/2005

    Reviews written: 545

    User recommends the product

    Advantages Advantages large catalogue of films and games, picked online, delivered to your door.

    Disadvantages Disadvantages some scratched discs, takes ages to get new releases.

    Lovefilm is a subscription service which most people nowadays seem to have an awareness of. We personally took out a subscription in January 2005. We had done some christmas shopping at Boots.com, and inside the parcel was a flyer advertising the service. If we went in and subscribed using a code on the flyer we could have boots points and then further points for every month we paid for. It seemed a no brainer to us that we should at least try this service as it would not cost us anything for at least a month, and then if we liked it the costs were not that extortionate to carry on using the ... more
  • 2 of 5 Ciao users found the following review helpful
    Picture of jamie20112

    jamie20112

    User recommends the product

    Advantages Advantages Amazing customer service, quick reply's from customer service, Many dvds

    Disadvantages Disadvantages Rely's on royal mail

    If you love movies and games but not always buying them and just want them for a short time or one night then this is for you (no games on free trial). Simply create an account pick your movies and they will be yours within 2 days and will be back to them in two days after you post it back. Now I always concerned with online deals and companies but was recommended love film of a friend. I don't regret it I've seen various movies within a short period. The one issue was when I sent a disc back they didn't receive it but i just reported the e-mail and after it has been 4 days after the original ... more
  • 5 of 6 Ciao users found the following review helpful
    Picture of mongooseholly

    Level 2 mongooseholly

    Member since 27/02/2011

    Reviews written: 32

    User recommends the product

    Advantages Advantages Great selection, good value and simple website.

    Disadvantages Disadvantages None.

    I have been a customer of Lovefilm for about 2 years. I have an unlimited subscription for one film at a time which means that I can have as many films as I can get through in a month for a fee. I pay £10.99 a month and frequently get through up to 7 films a month. I can also watch streamed films through the Playstation 3 for no extra cost which increases the number of films I can watch. I find this to be really good value. The films are delivered to my house in the post and after I have watched them I post them right back. The turn around is very fast which is great. There is no limit on how ... more
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