Rating Summary based on 148 reviews
Advantages Given that my phone line still hasn't been fixed after 2 months... I cant think of a thing!
Disadvantages Bad Customer Service. Incompetent technicians (they sacked one) and they don't always turn up.
Advantages good customer service, good and cheap
Disadvantages sometime internet get slower than usual
Advantages great value for money packages
Disadvantages billing department
Disadvantages EVERYTHING! Poor service from the internet & it's staff
Advantages all in one package, only one bill, teleport tv
Disadvantages poor customer service, offshore call centres, long wait times, understanding and lack of training
Advantages AS NTL CHEAPNESS
Disadvantages AS VIRGIN MEDIA THEY MAKE NTL LOOK VERY GOOD - TERRIBLE!
Advantages you can have three services (phone, television and internet) with one provider and on one bill
Disadvantages the customer service is beyond poor, the billing is rarely correct and the company are making no attempt to sort this out.
Advantages Cheap packages for new comers
Disadvantages Terrible customer service
Advantages Free local calls at the weekends
Disadvantages Appalling customer service.
Advantages 3 in 1 package - competitively priced
Disadvantages Slow Digi-box set-top