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User Reviews

for Photobox

Rating Summary based on 44 reviews

  • 5 Stars
    25
  • 4 Stars
    5
  • 3 Stars
    3
  • 2 Stars
    4
  • 1 Star
    7

Detailed rating

  • Customer service
  • Efficency & Reliabilty of service
  • Postage & Packing
  • Speed of processing
  • Value for money
  • 3.8
  • 3.8
  • 3.0
  • 4.2
  • 3.9
Previous page Next page Page 1 of 5 | 1 to 10 out of 44 Review(s)
  • 0 of 5 Ciao users found the following review helpful
    Picture of Rezimezi

    Level 1 Rezimezi

    Member since 18/06/2012

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages Haven't found one

    Disadvantages Disadvantages Awful customer service, delay in despatch of order, lies about delivery

    Ordered a photobook with first class post. They promised to despatch within a week, emailed me on the day after the supposed dispatch day apologising for the delay, promising to send it asap with courier to make up for the delay in production with the delivery. Three days later, no news on order I had to call them to receive a promise to look into my case and call me back. Didn't happen (I call that awful customer service). Called them again, just to receive some rubbish explanation about settling time for glue??!! - still no despatch time in sight. Call received a few hours later informs me ... more
  • 17 of 17 Ciao users found the following review helpful
    Picture of cherilyn92

    Level 5 cherilyn92

    Member since 02/11/2010

    Reviews written: 142

    User recommends the product

    Advantages Advantages Good quality photo album

    Disadvantages Disadvantages Over priced

    I was browsing the internet on ways to save a bit of cash - babies don't come cheap! So I came across Quidco and found a free spiral notebook for free for every person that signed up that day and they would gain 50p cash back. I registered with Photobox and was offered the chance for the free photobook with photos already inside. There was a list with 50+ themes ranging from baby to weddings and summer to christmas. There must have been a photobook for every occassion. I decided to go for the baby boy photobook for my son's photos as I always use my mobile to take photos of him so this is ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of xjodieleex

    Level 4 xjodieleex

    Member since 17/11/2010

    Reviews written: 71

    User recommends the product

    Advantages Advantages really good offers and really great products. Delivery is fast and cheap too

    Disadvantages Disadvantages None so far

    What Is It? Photo Box is an online digital photo service. They were established in 2000 and by 2009 they had won three awards and partnered up with well-known companies such as Boots and the N.S.P.C.C Sign-Up Process & Special Offers The sign-up process was pretty simple, just put your details into the form and you’re off. Email verification wasn’t needed which saved some time. There are a few sign-up offers floating around at the minute if you sign up a new account, two that I know of are “A free photo book worth £24.99” and “A free spiral bound photo book worth £13.99”. For both of these ... more
  • 0 of 11 Ciao users found the following review helpful
    Picture of hgw139

    hgw139

    User recommends the product

    Advantages Advantages Good range of products, quick delivery, cheap, good finish on product, packaging to high quality

    Disadvantages Disadvantages expensive P&P, uploading photo's is a hassle.

    Well what can I say it is just a really good all-rounder. There are so many choices available from different sized prints to collages, photo books and mugs. They always have an offer on and when you sign up you get loads of free prints (still have to pay for P&P). I usually end up spending more on postage then on the prints because it gets cheaper the more you order. The prints are printed on Fujifilm Fujicolour Crystal Archive paper which has a very good finish to it. The delivery is very fact and if you order prints then you don't have to be in the house to get it as they fit through the ... more
  • 23 of 23 Ciao users found the following review helpful
    Picture of hailee

    Level 5 hailee

    Member since 11/10/2002

    Reviews written: 217

    User recommends the product

    Advantages Advantages Easy to use, quick delivery, good prices

    Disadvantages Disadvantages None

    Photobox is one of many online photo upload and print sites that you can find on the internet. I first found these guys through an email advert saying I could have 50 free prints for my first order, all I had to do was pay postage and packing costs. I have many, many digital photos on my computer, and I needed to get more printed so thought I would give this offer a try. So of I went to www.photobox.co.uk I signed up to an account quite easily, just a few details and hey presto I was a registered member of the site. I then went into my photo albums to upload pictures. This was quite easy ... more
  • 31 of 31 Ciao users found the following review helpful
    Picture of shandygirl34

    shandygirl34

    User doesn't recommend the product

    Advantages Advantages Fantastic editing tools

    Disadvantages Disadvantages Badly cropped prints that ruin your day

    I have been a customer of Photobox for around 6 months. What first led me to join was the offer of 40 free prints for registering. Great I thought, I always like a freebie but the skeptic in me doubts that anything in this life is truly free. However I was pleasantly surprised that yes after registration I could have 40 prints all free!! Wonderful news I thought... So as I navigated around the website I found it to be very user friendly, and with a lot of functions and options to use. To begin with I wasn't very adventurous and uploaded my photographs. I had around 200 on my memory card, and ... more
  • 0 of 1 Ciao users found the following review helpful
    Picture of kebcam27

    kebcam27

    User doesn't recommend the product

    Advantages Advantages offers a good product - but not one not available elsewhere

    Disadvantages Disadvantages very slow, and terrible customer service

    I think the service is far too slow and the customer service is very poor. I placed an order on 3rd Nov (for photobooks intended as Christmas presents). Nine days before Christmas, they still haven't arrived. Each time I contact photobox, I get different answers (if I get through - often their phone lines are too busy). I have received no apology except in the form of a standard email. I have asked them to guarantee I will receive the gifts before Christmas, but they repeatedly refuse to do so. Are we supposed to order Christmas presents in October? What makes things worse is that - while they ... more
  • 15 of 15 Ciao users found the following review helpful
    Picture of lisacallow

    lisacallow

    User recommends the product

    Advantages Advantages Outstanding quality at extremely reasonable prices. Choices of gifts are endless.

    Disadvantages Disadvantages None.

    I've never used PhotoBox before. I usually just print my pictures on a HP Photosmart. The quality is always brilliant and the cost seems to outweigh the effort and price involved in uploading my pics onto a site then paying to get them printed. Not to mention the whacking £4.99 shipping charge that many companies like to chuck on top with promises of fast delivery. They inevitably turn up in a padded jiffy envelope around two weeks later so I've never bothered. Until... I got an email last week from Photobox. I tend to get one or two a month as I signed up with another site through which they ... more
  • 0 of 5 Ciao users found the following review helpful
    Picture of BruZer007

    BruZer007

    User doesn't recommend the product

    Advantages Advantages GREAT IF YOU WANT 12 MINUTES OF YOUR LIFE ON HOLD!

    Disadvantages Disadvantages FRUSTRATING SOFTWARE - RUDE STAFF - £10 cancellation fee.

    Books turned around in 72 hours - WRONG! Move & Resize your photos - WRONG £10 to cancel an order - CORRECT The online software is extremely difficult to use. I created an "A4 Crystal Deluxe Photobook" despite their claims you can't move or resize images, which was my first complaint. Their "LIVE CHAT" proved useless when seeking help too. My biggest bug-bare was that despite the claims on their own website banners, there wasn't an option for the guaranteed 72 hour delivery? I called the helpline where I was greeted by a very unhelpful staff member who must have taken great delight in leave me ... more
  • 2 of 4 Ciao users found the following review helpful
    Picture of Bebo77

    Bebo77

    User doesn't recommend the product

    Advantages Advantages Stuggling to find any.

    Disadvantages Disadvantages Unreliable and Unprofessional

    I was recommended this site by a college, as I am an avid photographer. I look at this site immediately and thought WOW this looks very professional. So as it was my best friend’s birthday coming up I decide to do a Collage of her favourite photos. So I used the software and put together her unique present I was so excited to see the results. That was on the 28th of April 2010 expected delivery 4 May, perfect I thought plenty of time. I was wrong, today is the 14 May her birthday has come and gone and I have received nothing unless you count, 3 very dismal excuses claiming printer problems ... more
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