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User Reviews

for Virgin Money Mortgages

Rating Summary based on 10 reviews

  • 5 Stars
    7
  • 4 Stars
    2
  • 3 Stars
    0
  • 2 Stars
    1
  • 1 Star
    0

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  • 11 of 11 Ciao users found the following review helpful
    Picture of iainc

    iainc

    User recommends the product

    Advantages Advantages Individual assessment

    Disadvantages Disadvantages None

    As a first time buyer, I spent much time looking at different mortgages and talking to mortgage brokers and advisors. Almost all of the advisors said "don't go with Virgin". However, not one of these advisors could actually get me a mortgage with only a 5% deposit. Why? Because I'm both employed with a temping agency and self-employed as an actor and singing teacher. I'd fill in applications and have companies laugh, yes laugh in my face. The Halifax said "no chance mate". And I was full of woe. Then I called Virgin. They said they couldn't offer me a mortgage in principle on the phone, but ... more
  • 8 of 15 Ciao users found the following review helpful
    Picture of paulroche

    paulroche

    User recommends the product

    Advantages Advantages total flexability

    Disadvantages Disadvantages if you are weak you will perish

    For those of you who have asked me to explain in detail.... The one account is by far the most amazing product in the market. Virgin tell you what they offer and they deliver. I have found no hidden charges and no messing around and the most amazing customer service I have ever expieriened. When you call customer services there is always someone on the other end of the phone, no queues or being put on hold for hours and they will always call you back when they said they would. I have managed to knock thousands off of my mortgage plus buy 2 cars and still be in pocket. The best thing about ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of christine_g_hall

    christine_g_hall

    User doesn't recommend the product

    Advantages Advantages superfriendly staff, great online interface

    Disadvantages Disadvantages Not the most competitive rate at the moment

    revision 09/05/2005 My original review, from 2002 is listed below. However I would no longer recommend Virgin One due to the rediculously inflated rates charged. I am currently paying 6.7% on a 40% loan to value! Compare that to the likes of Abbey or HBoS and I will be saving several hundred pounds per month in interest when I move the mortgage. I previously wrote that "I wouldn't change from Virgin even to take advantage of a reduced rate", but I will now be changing mortgage provider within the next few months. Unfortunately, Virgin no longer offer anything unique. I have had a Virgin One ... more
  • 19 of 19 Ciao users found the following review helpful
    Picture of jools30

    jools30

    User recommends the product

    Advantages Advantages easy to use, very good customer service

    Disadvantages Disadvantages overspenders beware!

    An excellent product and excellent service from Virgin. Why have mortgage, loans, credit cards, savings and current account separate when you can put them all together and save yourself money.We were looking for a way of being able to repay our mortgage over a shorter period without committing ourselves to hefty monthly repayments. With the VirginOne account we have done just that. It is so easy to get started - the telephone helpline is extremely helpful and take all the details they need to process the application - there are no long interviews with bank managers or reams of paperwork. They ... more
  • 15 of 15 Ciao users found the following review helpful
    Picture of Xcom

    Xcom

    User recommends the product

    Advantages Advantages it will save you thousands on your mortgage/debts

    Disadvantages Disadvantages none

    This has to be one of the greatest finds of the 20th Century (I found it in 1999 before you start arguing!!). The history - at 25 I decided to buy a flat in sunny Worcester. The flat cost £51,000 and I needed a mortgage of £40,000. Having gone through the estate agent I was buying from to find a mortgage I eventually ended up with a mortgate from Northern Rock Building Society. They gave me £1000 cashback and everything was hunky-dory!!. Then in December of 1998 I got my first mortgate statement. I'd paid something like £275 a month for 11 months and I now owed them £39,750!! I was shocked ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of TLCK9

    TLCK9

    User recommends the product

    Advantages Advantages Flexibility, Daily interest, Online/Phone banking

    Disadvantages Disadvantages Strict control over your finances

    After being with a large high street mortgage lender for out first home and continuing with them when we moved we found that most of out money was tied up in the equity of our home, like most people, high street lenders have in the past failed to respond to the changing needs of their customers. Then Virgin came along. I was sceptical at first, why should I swap my capped rate mortgage for a variable rate and pay my existing mortgage company a hefty sum to move my mortgage. The answer…Saving money. At first the idea of collecting all my accounts, savings and credit cards, loans and my ... more
  • 11 of 14 Ciao users found the following review helpful
    Picture of SmartRich

    SmartRich

    User recommends the product

    Advantages Advantages Felxibility and sliding scale of interest rate

    Disadvantages Disadvantages Required a lot of financial discpline, poor on-line banking facility

    Last year I became the proud owner of a 3 bed semi and a Virgin One mortgage. I'd done a fair bit of reading up on the different offers in the marketplace and the Virgin One account seemed a great option. While I do have a standard sslary I occasionnaly recieve some nice bonus payments and the flexibility of the Virgin One mortgage allows me to pay that money directly off my mortgage facility. the whole concept seems fantastic on paper but I offer a word of warning. You will need to be very disciplined with you money since the only way you pay off you mortgage is by leaving money in your ... more
  • 7 of 9 Ciao users found the following review helpful
    Picture of sharondyer

    sharondyer

    User recommends the product

    Advantages Advantages Very quick decision but form filling was a long process

    Disadvantages Disadvantages None so far

    I had read in the papers the other Sunday about VirginOne.com which sounded a good idea for saving money whilst paying off a mortgage. I have just finished filling in some forms so that I could apply for the account. It was rather long winded having to go through all Bank Accounts and Credit Cards etc that you are going to transfer to the Virgin Account. However, the decision they made to give us the account was made very quickly and was only a matter of giving over Name, D.O.B, Full Address, Mortgage details etc and they made their decision within 20 seconds. You can continue to add ... more
  • 7 of 8 Ciao users found the following review helpful
    Picture of stephbu

    stephbu

    User recommends the product

    Advantages Advantages Save money, Relevant Discounts

    Disadvantages Disadvantages n/a

    I've just completed the process of applying for a Virgin One account. I've really must share what a revelation it has been. I was captured by the advertising reminding me that I throw good money after bad with traditional banking practises. Have seen quite a few adverts, I visited the virginone.com information website. Here the difference approach to flexible banking was explained along with samples of how their ebanking system works and illustrations of typical savings. Just removing the tax I pay as a high-rate taxpayer on my savings would account for 1 month of repayments each and every ... more
  • 6 of 9 Ciao users found the following review helpful
    Picture of Caro_R

    Caro_R

    User recommends the product

    Advantages Advantages Good Customer service, control over your money

    Disadvantages Disadvantages Not for anyone who is bad at managing their own money

    This has to be the future of mortgages. As long as you pay the interest every month, you can pay as much or as little as you like on top of it, as long as it’s all paid off at the end of 25 years. It operates as a bank account into which you have to pay your salary. Say you borrow £70,000 – it’s effectively like having a £70,000 overdraft which you gradually repay. If you come into a bit of money you can put it straight in and it will immediately go towards your mortgage. Similarly, if you’re strapped for a few grand in an emergency you can take it out and repay it at a later date. If you’re a ... more
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