Spas & Beauty Clinics

Advantages: beautiful surroundings
Disadvantages: dismissive attitude of owner to complaints

When I expressed the embarassment and inconvenience that the toilet cistern flooding the bathroom floor caused to me, and the prompt action of my husband saving the hotel a lot of money in terms of damage limitation, the owner was very arrogant, dismissive and derisively demeaned my feelings. His empathy was non-existant! I shall never go there again (I had patronised this establishment to the tune of £2000 in the last 12 months!) I have informed ...
...'customer reviews' sites. The hotel members of staff are pleasant, the food is quite good - much better in the Manor restaurant than the Brasserie which offers a level of cuisine for dinner that is more fitting to a cafe than a restaurant. There is also the noise of 'clattering dishes' encroaching on the bedrooms, regardless of where your accommodation is situated. I realise that my experiance is colouring my attitude somewhat, but by warned what ... Read review

Advantages: Great relaxing day
Disadvantages: Staff awareness, food

I visited Eden Hall for the second time this week. I last visited about 2 years ago and I had quite a different experience this time around. For those of you who don't know about Eden Hall it is classified as a day spa (open at 8.30am close at 6pm) and is based in Newark near Nottingham. Prices --------- I will start with prices as I think this will later explain my overall rating of Eden Hall. You can have a basic day for just £69, or if you ...
...-------- When you arrive at Eden Hall you drive through metal gates into a fair size car park. To leave the car park you follow the signs to another set of gates that you need a code to open. When you enter reception there are reception desks on either side of you, use which ever one has the smallest queue, or no queue at all! They take your medical questionnaire and vouchers/payment card and give you a card with your locker number on and explain ... Read review

Advantages: Intense relaxation available
Disadvantages: mixed changing and a little small

...operated by US cosmetics giant, Elizabeth Arden, nestled in the heart of London's Mayfair district. ***BOOKING*** Not being one to hang around I decided that I just had to go that very day and so at 10:30 on a Sunday morning I found myself on the telephone to the salon where a very friendly and attentive lady told me a little about the spa and the treatments on offer. The fact that it was 10:30 on a Sunday morning is relevant. The spa doesn't ...
...reception area. Stands of Elizabeth Arden products are sited here and directly in front of you is the reception desk. Despite attending to another guest, the receptionist still managed to catch my eye and let me know that she would be with me in a minute. It felt most welcoming. Once free, I gave my name to the receptionist and it turned out that she was the person I had spoken to earlier to make the booking. She recalled exactly what I was having ... Read review

Advantages: You're left to do your own thing, even sleep if you want to!
Disadvantages: Early lunch and noise (the free ear plugs would be useful!)

...Spa which is adjacent to Hoar Cross Hall with my friend for a girl's day out and it was very relaxing and very highly recommended! The changing rooms are very clean and comfortable and in your locker you're given two towels and a very nice robe which I wore for the whole day! We booked in for continental breakfast which consisted of fresh fruit and yoghurt, pastries, bread, cheese and meats and cereals. With fruit juice and tea or coffee. The food ...
...with three courses (including a buffet of salad, vegetables and other hot food). I had a facial, eye brow shape and back massage which were all lovely, except the eye brow shape which hurt, a lot! We spent a lot of time in the spa areas and they were lovely and relaxing, but after a while, the water starts to really sting your eyes. We finished our day with champage and truffles, which are a box of six hand-made chocolates fresh out of the fridge! ... Read review

Advantages: A totally relaxing experience, excellent staff and wonderful treatments
Disadvantages: pool a little on the chilly side and a bit clinical

...local options we decided on Matfen Hall, a well known hotel just a few miles off the A69 near Hexham, Northumberland. The spa had been recently renovated and from the pictures on the website and brochure was exactly what we wanted. The spa programmes - there were five of them, ranged from The Stress Soother to Versace Signature. Our choice was the Relaxing Touch mainly because it included face, body and head massges. All treatments use Versace or ...
...fresh afterwards. I left Matfen Hall intent on having one installed in my tiny en-suite at home. There was also a solarium at extra charge and a gym but we were there to relax! Yes all this and I haven't even mentioned the treatments! The first of which was a Relaxing Hot Stone Back Massage with an Indian Head Massage afterwards. The treatment began in the relaxation room where one could lounge, enjoy fresh fruit and chilled water before and after ... Read review