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My mum made a hotel booking with them to china, but when she was there, the hotel was under renovation , when she approached the frontdesk , they were kind of rude by ignoring my mum existence... more

User Reviews

for octopustravel.com

Rating Summary based on 16 reviews

  • 5 Stars
    7
  • 4 Stars
    2
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Star
    6

Detailed rating

  • Ability to Customise
  • Content Update
  • Customer Services Support
  • How fast is this website?
  • Layout & Design
  • 2.9
  • 3.6
  • 3.0
  • 3.9
  • 3.9
  • 0 of 0 Ciao users found the following review helpful
    Picture of MikeLecter

    MikeLecter

    Advantages Advantages Nothing really

    Disadvantages Disadvantages No trusthworthy, hard to contact, you have to pay in advance

    We used twice the service from Octoupustravel. The first time, everything went OK, even though I didn't like the idea to pay in advance. The second time, however, was that what you would call a disaster. We had booked a hotel in Sao Paolo, Brazil. Unfortunately, our 1 year old daughter got badly ill (hospital, ICU,...) so that we moved the trip by three months. I changed the date at the Octopustravel page and got a positive reply. On the day before the trip I decided to call the hotel the check whether everything is OK. Sadly, they didn't know anything about my reservation - and of course ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of ginger59

    ginger59

    User recommends the product

    Advantages Advantages speed, price, convenience

    Disadvantages Disadvantages hotel unseen, if you haven't done this before it might be intimidating

    I first used Octopustravel when I was booking a flight with Easyjet to Madrid. They are linked automatically but it does not prevent you from using Octopustravel independently-without booking a flight through Easyjet. I have recently booked a hotel in Amsterdam with them, and was extremely pleased with the hotel that I booked-for price, cleanliness and facilities. Another success! What I noticed was the speed that the system worked. All you have to do is enter the city where you wish to stay, the number of beds and rooms that you want, when you want to stay...and they come up with a list of ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of vicky1967

    vicky1967

    User recommends the product

    Advantages Advantages easy booking system

    Disadvantages Disadvantages hotels of choice not always available

    I have used octopus travel twice, once in Berlin which was excellent 5* Hotel at a budget price worth every penny. The second time was in Paris. This time I went for economy. I tried to book one hotel but it came back that it was full so offered an alternative; unfortunately this was on the opposite side of the city. I eventually found a 2* hotel within walking distance of the Gard Nor (train station). The hotel was described as clean and basic but advertised a lift. I paid the full balance on my credit card prior to arriving at the hotel. The best thing I can say about the hotel is that it is ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of Gointropo

    Gointropo

    User doesn't recommend the product

    Advantages Advantages Provides hotel information

    Disadvantages Disadvantages Bookings are bogus

    Tigerairways (49% Singapore Airlines) books accommodation online via Octopustravel (no customer service or thinking human). Any problem and you are on your own. The Octopustravel booking takes 48hours for confirmation, during which time you have to wait or risk multiple credit card billing. The time delay is also a disaster if approaching peak season and the final straw, it gives false reports. Note the following: Hotel: HOTEL81 - ORCHID, Singapore Date: 14 Sep 2008 No. Nights: 3 Nights Item Cost: SGD 192.00 Item Status: Unable to Confirm "We have contacted the hotel with the above request and ... more
  • 23 of 23 Ciao users found the following review helpful
    Picture of sammie_jayne

    sammie_jayne

    User recommends the product

    Advantages Advantages Great value for money

    Disadvantages Disadvantages Can't think of any at present

    I have just booked a hotel through Octopus4easyjet (formerly Octopustravel), which is an EasyJet company and have to tell you how impressed I am with the results. It's so easy to use and not only have I booked a really nice 5-star hotel for the night, but it was 60% off the original price should I have booked through the hotel chain direct. Bargain! If you already have in mind the location you wish to stay and the type of accommodation you want, then using this site, including booking the reservation only takes approximately 20-30minutes. You may think this is quite a long time searching the ... more

Product information

for octopustravel.com

Product Details

Type Online Ticket Booking
Domain Extension .com

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