outdoormania.co.uk

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Originally I was going to write this review to tell people how bad this company is, but after the way they handled the situation, I’ll rate them five star positive instead – I mean, I cannot be doing with gross incompetence but everyone is entitled to make a mistake, I suppose. The whole saga ... Read review

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1-5 of 62 reviews Show all reviews Show most helpful reviews first Newest first

 

Community Level 1yorkshiret...

yorkshireterrier

My opinion of Outdoormania

AdvantagesVery helpful representitives and professional service

DisadvantagesTelephone lines close at 4pm.

"Originally I was going to write this review to tell people how bad this company is, but after the way they handled the situation, I’ll rate them five star positive instead – I mean, I cannot be doing with gross incompetence but everyone is entitled to make a mistake, I suppose. The whole saga all started two weeks ago when I placed a sizeable order for quite a few Montane items (an order of just over £500). I placed the order at around 8.00pm on the ..." Read review
04.11.2009

Ciao members have rated this review on average: very helpful

UNTRUSTWORTHY & AMATEURISH OPERATION

AdvantagesMOMENTARY DELUSION THAT YOU MIGHT GET A BARGAIN

DisadvantagesUNTRUSTWORTHY OVER MANY YEARS, POSITIVE REVIEWS POSSIBLY FAKE

" July 2013 Where to start!. A failed attempt to buy a product and we are now £10 down on the deal after wasting 6 weeks and hours on the phone firstly: DO NOT BELIEVE POSITIVE 5 STAR REVIEWS on TRUST PILOT as THESE ARE PROBABLY FAKE. 1. Most of them are from the local area (ie could be just freinds & family) 2. Many are submitted immediately after a negative review to counter act the overall rating score. secondly: THEY HAVE VERY LIMITED STOCK ON ..." Read review
24.08.2013

Ciao members have rated this review on average: helpful

Avoid at all costs! Terrible group of companies.

AdvantagesNone

DisadvantagesNo customer service, Rage, Anguish

"Avoid these jokers at all costs. Ordered some expensive walking boots on the Lets Hike website early in the morning. Boots were showing In Stock for Next day delivery, great I thought! How wrong I was. No dispatch notice and stock still Awaiting Allocation the next morning set the alarm bells ringing. Tried to phone Customer Service, or Dis-service as they should be known. 50 minutes on hold in a queue, listening to an irritating message and music. ..." Read review
27.03.2013

Ciao members have rated this review on average: helpful

Community Level 1TimmyRaa

TimmyRaa

Slow service, non-existent communications. Avoid.

AdvantagesPretty cheap, but on par with others if you shop around

DisadvantagesNo response on phones or emails, glacial-speed service

"Avoid this company at all costs - even if they appear cheap. - They take weeks to send the order (nearly 3 weeks in my case, and even then only part of the order), despite claiming that all the items were in-stock and they send stuff the same day if ordering before 2pm. - They also *never* answer the phone number provided - not once did I get through, in around 40 attempts over several days. - Finally, they never respond to emails, and I ..." Read review
15.09.2008

Ciao members have rated this review on average: helpful

Community Level 1Jambag

Quick review of outdoormania.co.uk

"Rubbish! The delivery took three weeks and the wrong sized fleece arrived. On the telephone they agreed to replace it with another but only after they had received the wrong one back. I sent it first class that day since they promised to pay for that - (they never did). Then, two weeks later, they sent another wrongly sized one. Again I had to return it at my expense and they would reimburse (Oh no they didn't). They did eventually refund the money paid for the goods but not for ANY of the postage charges. I notice some decent reviews - they MUST be from the company. Avoid these rip off merchants. Try amazon instead.
09.01.2009

Ciao members have rated this review on average: helpful

Show all 62 reviews

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Product Information for "outdoormania.co.uk" »

Product details

Type Clothing & Accessories
Domain Extension .co.uk

Ciao

Listed on Ciao since 01/04/2008

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