Thanks to Ciao and peoples feedback I have able to put my terrible experience with another PC supplier behind me.
PC Option have a good link to hear from theri website and I hop emy experience with PC Option helps.
I have had the pc for about a week now, and have been able to test it ... Read review
Advantages: Good value for money Disadvantages: Non-existant customer service
Fantastic value for money, but the customer service couldn't be any worse. The hard drive on my PC packed up, and it took them over 6 weeks to send a replacement. 6 weeks! I called them up 5 or 6 times, and spoke to the same lad all but once. He was rude every single time. It's not difficult to be polite when speaking to someone on the phone. Learn some manners you little squirt. I emailed them 6 or 7 times, and only received 2 replies. It's frustrating ...
robm2002 11.07.2009
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Ciao members have rated this review on average: somewhat helpful Review of pcoption.co.uk
Advantages: None Disadvantages: Mr T Muir - his attitude is diabolical.
Having read numerous bad posts and having dealt with them myself and wishing to all deities that I hadn't I ask Mr Muir to explain why he thinks it appropriate to respond to polite and legitimate emails with profanity? Mr Editor this can be evidenced in case you want to see it.
My story is shocking - spent a small fortune on a state of the art pc (well supposed to be) never worked from the minute I got it, despite going back twice and Mr Muir begging ... ...a PC that I cannot get to work. In fairness after the last return a few months back personal circumstances overtook me (twin children born), however the adaptor that was in the box when I returned it was not when I cut through the tape on the box last week. Mr Muir's WRITTEN response - "We don’t have any spares in stock. I’m surprised after all the s**t you gave us that you haven’t used the system for nearly 6 months", he then goes on to accuse me ...
yewing 09.04.2009
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Ciao members have rated this review on average: helpful Review of pcoption.co.uk
Layout & Design
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Quick review of pcoption.co.uk
Really liked the site and the prices, on initial contact and questions about making a sale service was good.
Once i had parted with my cash, i have had nothing but a bad service.. infact not bad.. TERRIBLE.
PC never worked, wouldnt cold boot, then other things started to go wrong, not all parts where shipped, an absolute nightmare.
Now am getting charged for sending it back so they can provide me with a working PC - rediculous.
I would definatley pay an extra £100 and avoid these guys at all costs.
AVOID. ...
FunkyJunkie 06.02.2009
Ciao members have rated this review on average: helpful Review of pcoption.co.uk
Advantages: Cheap Disadvantages: Appalling Customer Service
Whilst researching PC option I came across this site where there seemed to be many genuine reviews praising PC Option.
I made the mistake of ordering a media pc from them on 17th October. Website looks great and the prices are competitive, but just wait until you try and get any customer service.
On 23rd October the status of my order changed to 'Systems Being Built' and I looked forward with eager anticipation to it's imminent delivery. On 27th ... ...quoted) I e-mailed them and got the response that they would find out the delivery date for me. Having received no further information I e-mailed them the following day and was told that my order would arrive on 1st November (Saturday!). This customer service was pretty much typical of my experience all the way through. It always took at least two e-mails to get any information. The first was either totally ignored, or you got a response saying they ...
johnellenden 18.12.2008 (30.01.2009)
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Ciao members have rated this review on average: somewhat helpful Review of pcoption.co.uk
Advantages: Give the dog a bone Disadvantages: None one bone
Firstly I got my pc just in time for xmas so great job on that! From beginging to end the service I have recieve has been A+++ I spent just under a £1000 with these guys and have to say if I had more I would easily spend another. I used there custom build system to create the best tower i could for the money and boy o boy o boy. System specs.. Asus p5ql mobo Intel c2d e8500 4gb 1066mhz ram 4870x2 2gb gddr5 700watt psu 1tb 32mb cache HD Bog standard ... ...1680x1050 all very high x4AA and this puppy doesnt seem to break a sweat. Wish I had a bigger monitor to take advantage of this power. Build itself is clean and orderly and allows for good airflow. Packaging could not be faulted infact I have bought several pc cases and such online and this has be the best. Anyway as you can see im in love...Infact pcoption I may not have another £1000 to spend but I do have a mother inlaw to trade!! Will be back.. ...
dogthebounty 27.01.2009
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Ciao members have rated this review on average: helpful Review of pcoption.co.uk
