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54 Reviews

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Fantastic value for money, but the customer service couldn't be any worse. The hard drive on my PC packed up, and it took them over 6 weeks to send a replacement. 6 weeks! I called them up 5 or... more

User Reviews

for pcoption.co.uk

Rating Summary based on 54 reviews

  • 5 Stars
    28
  • 4 Stars
    6
  • 3 Stars
    1
  • 2 Stars
    5
  • 1 Star
    14
  • 5 of 5 Ciao users found the following review helpful
    Picture of Lowerthetone

    Lowerthetone

    User recommends the product

    Advantages Advantages Price, system build & speed

    Disadvantages Disadvantages System build tracking

    Thanks to Ciao and peoples feedback I have able to put my terrible experience with another PC supplier behind me. PC Option have a good link to hear from theri website and I hop emy experience with PC Option helps. I have had the pc for about a week now, and have been able to test it fully. It was well packaged and came with all wires and cables and driver cds. All manuals and software I had ordered was included too. Cabling inside the pc was very neat and tidy ! The PC when started had everything all loaded onto it, all drivers and vista was running smoothly and set up in my name. I was very ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of Deehell

    Level 1 Deehell

    Member since 30/12/2008

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages Attractive range of Media PCs

    Disadvantages Disadvantages Appalling customer service, don't keep their promises nor refund where due

    Like many Ciao users, I read the positive feedback here and thought that this was genuinely a decent business to buy a customised media PC from. Their website was knowledgeable with sensible terms and conditions and a 3-year warranty. I also used their online chat service and got comprehensive answers. So far so good. I placed an order in mid August (and was told 7-10 days for delivery). After multiple chase calls and emails, I received it mid-October. Their staff turnover seemed horrific as you'd speak to someone on one day and they'd no longer be working there the week after. After only a ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of Donierd

    Donierd

    User recommends the product

    Advantages Advantages Excellent customer service & prices are fantastic -

    Disadvantages Disadvantages None!

    I have recently purchased our 3rd office PC from www.pcoption.co.uk I was speaking to the guys today at www.pcoption.co.uk and I have offered my review to help promote their business. So here it is. In April 2004 I purchased our first office PC from PC Option. I recall their website at the time. It was very easy to navigate but was not the best designed. I suppose they were just starting out so I can't complain. The PC system purchase at the time was "risky". I had only ever heard bad reviews about buying online and I was concerned the product would not be what's advertised on screen etc. I ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of Fairplay_andy

    Fairplay_andy

    User recommends the product

    Advantages Advantages sales team helpful & customer service is great

    Disadvantages Disadvantages mmmm none yet

    What more can I say that hasn't been said before? This was my first custom system, and only my third PC, do obviously I was worried about ordering online. After 6 months of research and a little agonising over components, I threw a quote together and decided that I'd found what I was looking for. I contacted the sales team and picked up a few tips about my build, they couldn't have been more helpful, and what's more, you're talking to actual employees, not just a call centre. After making my order I was kept well informed about it's progress, my emails being answered very quickly and helpfully ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of laswho

    laswho

    User recommends the product

    Advantages Advantages good value products, reliable company, customised product service

    Disadvantages Disadvantages tracking info worryingly sparse, a bit slow

    This is an exact description of my shopping experience with PcOption - draw your own conclusions from it.... I needed a replacement base unit running Windows XP on it. After some research and recommendations I found the PcOptions site, which is very clear and easy to navigate. The description of their products and the specification options together with the pricing for your custom-made PC are absolutely clear. After choosing the specifiations for my required machine, I ordered the base unit on 15th October 2008. I immediately received a confirmation e-mail from them and a link to track my ... more

Product information

for pcoption.co.uk

Product Details

Type Computers & Electronics
Domain Extension .co.uk

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