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Reviews - Pixmania.co.uk (Before November 2010)

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Good

Thousands of products to choose from, Quick replie...

Some instructions in different languages, slow del...

I put in a product request for this about 3 months ago and forgot to write a review I come back and not one but eleven people had beat me to it! What would the people of Ciao do without my proposals? HOW I CAME ACROSS PIXMANIA My birthday was on the 18th September and I decided that I wanted a...

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Not for me

I am struggling to find any!

Slow delivery, no English instructions, very poor ...

I am a regular online shopper and often search out bargains on line using search engines like pricerunner.com which is how I came across a great deal for a Canon CX6600 on pixmania.co.uk. It came up nearly £10 cheaper than Amazon and promised a rapid delivery. The site itself was quick to load...

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Good

“Fitted up!”

published 07/11/2007

Very competitve prices

Inaccurate information on website

Hmm - Pixmania! Last week my tumble dryer went kaput for about the fourth time in two years. The money I have spent to get it fixed each time would have bought me a new one. So, this time I decided to actually get a new one. I spent all Saturday afternoon going through the various options; Tesco...

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Excellent

Excellent prices, great tracking system, great se...

You have to download the English instruction books

I was thinking of buying a new camera so I went online searching for the best deal I could find and discovered that Pixmania were offering it at a great price. Pixmania, for those of you who don't know, despite having a .co.uk site are actually based in France but offer some great deals on...

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Satisfactory

They did reply to my emails

Complete lack of delivery, Website shows "In Stock...

I ordered an LG TV for a birthday happening a week and a half later, presuming this would give me ample time to have it ready. The website said the item was "In Stock" so I clicked order and filled out all my details, fine. They took the money out of my bank a few days later. A week later (after...

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Not for me

None

Fraud

I had decided to buy a Sony SR11 camcorder, and Pixmania appeared to be a reputable site. So I went through the online ordering process, managed eventually to fin dout how to delete the extras that Pixmania had added in to my shopping basket without my permnission, and then checked out to buy...

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Excellent

Very efficient, good prices

Can't think of any

As the mixed reviews of Pixmania appeared to show that they had improved their customer service, I decided to give them a shot. I accessed the site thru a rather worthwhile price comparison link on Ciao, otherwise I would never have heard of them. I am glad I did! The website was bright and easy...

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Not for me

“Could this be a scam?”

published 18/08/2010

Price

Items not sent,extraneous item sent, phantom charg...

My experience with this company has been pretty bad. I bought a pair of infrared headphones, which were supposedly in stock, and a couple of weeks later I received a package containing not the expected headphones, but some cheap earbud-style ones. I checked the order and invoice and these were...

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Not for me

Cheap but with severe reservations about stock lev...

None that I have experianced

I purchased a £ 750 Projector from them. The web site incdicated it was 'In Stock'. After several days it hadn't turned up despite paying a premium price, so I contacted them. They said there had been a problem with my transaction and I needed to send in a Photo copy of my passport and a utility...

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Not for me

“Pixmania Problems”

published 13/06/2007

Website looks good, range of products

Poor aftersales service.

I was pleased with the service, the price, and the use of the website. However, please be warned that the after-sales service is TERRIBLE! I had a WiFi accessory which was faulty, and broke down within about 5-6 weeks of delivery. However, instead of a replacement, Pixmania insisted they would...

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Not for me

“Beware of Pixmania”

published 26/01/2005

Cheap Quick Delivery

APPALLING Customer Service

Several words of warning for anyone thinking of purchasing from the French company Pixmania. Leaving the Non-English Instructions & European Plug aside, it is just not worth any small saving in purchase price. They are the most difficult & unreasonable company I have ever dealt with & have an...

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Not for me

“Pixmania Problems”

published 13/06/2007

Website looks good, range of products

Poor aftersales service.

I was pleased with the service, the price, and the use of the website. However, please be warned that the after-sales service is TERRIBLE! I had a WiFi accessory which was faulty, and broke down within about 5-6 weeks of delivery. However, instead of a replacement, Pixmania insisted they would...

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Not for me

“Pixmania problems”

published 26/08/2008

Are there any?

nil customer service- caveat emptor

I can only echo adverse comments about Pixmania- and a trawl of review and price comparison web sites indicates alot of unhappy UK customers. Cheap yes, but no customer service if things go wrong so look elsewhere and save yourself some potential grief. Alot of the reviews are circa 2006 but mine...

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Good

“Pixmania - not at all bad!”

published 14/08/2003

Very cheap

Product came with a European plug, so a converter ...

I had hesitated to use this supplier after reading other reviews on Ciao but after searching far and wide this site had by far the best price on the Casio Exilim S3 so I decided to take my chances, even though the camera was needed for a birthday present 3 days later. Due to internet problems in...

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Excellent

Comprehensive description of Items

None that are any different to any other online st...

Having used Pixmania several times I have to say I have never experienced any problems. I have received the items, usually within 48 hours to an address of my choice. This is a bonus if there is normally nobody at home to sign for the delivery. If something I order is not in stock they email me...

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