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Member since:18.03.2008

Reviews:1

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Very Poor Service (2 months and no refund)

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19.03.2008 (18.03.2008)

Advantages:
Cheap but with severe reservations about stock levels

Disadvantages:
None that I have experianced

6 Ciao members have rated this review on average: helpful See ratings
very helpful by (25%):
  1. manlybeach
  2. costas1234
helpful by (75%):
  1. MAFARRIMOND
  2. sewbizzie
  3. quan
and 3 other members

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I purchased a £ 750 Projector from them. The web site incdicated it was 'In Stock'. After several days it hadn't turned up despite paying a premium price, so I contacted them. They said there had been a problem with my transaction and I needed to send in a Photo copy of my passport and a utility bill ! Strangely the money had been taken out of my account so there didn't seem to be any problem in reality. This seemed to be delaying tactics and I guessed they didn't actually have one in stock. I asked for a refund which they agreed and said it would be put back on my card. Somewhile later I hadn't seen the money going back into my account so I contacted them. "Ah we need a bank account details to reimburse you". Two further calls to give them these details over more time. That was back on 20 Jan 2008 and I still (18th March) have not been refunded my £ 750! This seems like a company that has over stretched itself, has little customer care, when things don't go smothely and probably little internal communication. They may come up the cheapest but I would pay the extra to avoid them.

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Comments about this review »

just.bcoz 19.03.2008 12:14

welcome to ciao

costas1234 19.03.2008 09:37

Welcome to ciao, some really good opinions and bad shopping experience.

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Product Information »

Product details

Type Computers & Electronics
Domain Extension .co.uk

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Review Ratings »

This review of Pixmania.co.uk (Before November 2010) has been rated:

"very helpful" by (25%):

  1. manlybeach
  2. costas1234

"helpful" by (75%):

  1. MAFARRIMOND
  2. sewbizzie
  3. quan

and 3 other members

The overall rating of a review is different from a simple average of all individual ratings.



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