Home > Internet > Online Shopping > .co.uk Online Shopping > Pixmania.co.uk (Before November 2010) > Review

User Review

for Pixmania.co.uk (Before November 2010)
See next review "Review removed"
3 Stars Good price but be careful of order status
0 of 8 Ciao Users found the following review helpful See ratings

Advantages Good price

Disadvantages Be wary of if items are really in stock and how long it takes for them to get it out for delivery.

Detailed Rating

Layout & Design
Navigation
Site content & information
Range of services/products
Prices
Security/Privacy statement
Purchase tracking function
more

The Author

NicholasB

Author's newest reviews

  • 26/08/2011

    Good price but be careful...

The review received a counterstatement by the reviewed company. It is published below the review Read comment

I order a 32" LED TV from Pixmania after Play.com were taking too long to get the item and Pixmania stated the item was in stock and cheaper than Play.com.
The order took over a day to process then sat for 3 days in a state of "Order being processed by logicistic department", which meant it was taking a long time for them to actaully send the item out. On the 3rd day I e-mailed the customer service who replyed the following day saying they would check with the logicistics department and get back to me; they never got back to me. FInally 2 days later the item was finally shipped and delivery was then swift and with me the next day.
I can't decided what the issue was, but I am dubious they really had the item in stock, I have never seen it take so long for an item to be shipped if in stock.
I might use them again but I will be wary and not if I need it in a hurry.

Comment from a party concerned

Hello, Thank you for your review. I am sorry that your parcel was delayed in dispatch and that your experience with our after sales service wasn’t to your satisfaction. This is not our usual service as we try to ensure all parcels are shipped without delay in the promised timeframe and that our customers are kept updated at all times. I invite you to contact me with your order details on emma@pixmania.com so that I may investigate into the reasons why your delivery was delayed. Kind Regards Emma Pixmania Mediator

Rate this User Review

How helpful was this review to you? Rating guidelines

Attention, this is the first review from this author

Instead of giving a negative rating, consider:

  • Help this member by giving your advice

  • Report fraud (for example plagiarism) or other issue with the review to the Ciao support team

Activate low rating buttons

Add your comment

 Post comment  Post comment

JavaScript should be enabled to rate or post a comment.

Comments

Maybe you have a question about Pixmania.co.uk (Before November 2010)? Ask here
Previous page Next page Page 1 of 2 | 1 - 5 out of 8 comments
  • TheHairyGodmother 01/09/2011 11:25
    Rated this review as
    Somewhat Helpful
  • Alyson29 26/08/2011 22:43
    Rated this review as
    Somewhat Helpful
  • angelboouk123 26/08/2011 22:29
    Rated this review as
    Somewhat Helpful
  • kevin121 26/08/2011 18:55
    Rated this review as
    Somewhat Helpful

    Welcome to Ciao. Sorry I can't rate this any higher but there isn't enough info here for me. Perhaps if you elaborate: what they sell, how easy is the website to navigate around, what are the P&P charges, are there different delivery options, etc it'll help you gain higher ratings.

  • beautybabiex 26/08/2011 18:14
    Rated this review as
    Somewhat Helpful
Previous page Next page Page 1 of 2 | 1 - 5 out of 8 comments

More reviews

for Pixmania.co.uk (Before November 2010)