DOES IT WORK?
Personally I like the PowerPlate but that's possibly because I'm a rather lazy gym-goer, it feels like a cheat because supposedly 10 minutes is the equivalent to 60 minutes of the equivalent manual exercise. The only problem with determining the effectiveness of the PowerPlate ... Read review
sadly i cannot come visit you to resolve this but please find linked the instruction manual with technical details, troubleshooting and contact information. I suggest contacting power plate to see if they can diagnose the issue over the phone or send someone out to fix your problem. Hope this helps.