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31 Reviews

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The retailer sent me the wrong item, then demanded that I pay the full cost of returning the wrong item to them. They failed to honour the order at all. So Redstore.com have now cost me £3.65 to... more

User Reviews

for redstore.com

Rating Summary based on 31 reviews

  • 5 Stars
    16
  • 4 Stars
    5
  • 3 Stars
    0
  • 2 Stars
    2
  • 1 Star
    8

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 2.3
  • 2.0
  • 2.3
  • 2.0
  • 4.3
  • 18 of 18 Ciao users found the following review helpful
    Picture of john.sw

    john.sw

    User recommends the product

    Advantages Advantages Wow - there are some real bargains

    Disadvantages Disadvantages They use Amtrak delivery service which is not the best

    A Windows 95/98 PS/2 Keyboard for £3.29, a 2-Button PS/2 Mouse for £1.16 and a 3.5mm Stereo Jack to 2 x Phono Cable for £1.03. Car boot sale? Bloke in a pub? No! This is just an example of some of the excellent prices from redstore.com. Redstore has a wide range of computer products, from all the components you need to build a machine, right up to the top end peripherals, and all at very reasonably priced – some are shockingly low in price, but believe your eyes – these are genuine! In recent weeks I have bought a few items from redstore.com and they have been very efficient and ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of Blakey7

    Level 1 Blakey7

    Member since 19/12/2012

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages They make it very easy to get ripped off

    Disadvantages Disadvantages Poor Website, Poor customer service, policies designed to chanrge customers for their mistakes.

    The retailer sent me the wrong item, then demanded that I pay the full cost of returning the wrong item to them. They failed to honour the order at all. So Redstore.com have now cost me £3.65 to not meet the order. I told them a good retailer would offer to pay for the postage given it was their mistake, they told me that this was not their policy. So there you have it, by their own policy, they are not a good company. Their customer service responses were largely unintelligible (the first reply I got when I told them they had sent the wrong item was “Please let the item as it is we are ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of howletts

    howletts

    User doesn't recommend the product

    Advantages Advantages Cheap

    Disadvantages Disadvantages rude and unhelpful

    I have actually joind ciao just to review this company. Thats how much I am disappointed by their customer service. I ordered an item that showed as in stock. Then got an email to say 2-3 days. Then got a phone call to demand a copy of my credit card statement for "security". Dubious... but sent it to them anyway. Then got a very angry call from "the manager" to say that this was not enough information and he required more! Remember that this is a company credit card, with the ordered item being delivered to the company registered office, and the bank registered address. A quick check of the ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of yosnoor

    yosnoor

    User recommends the product

    Advantages Advantages Good prices, fast affordable delivery

    Disadvantages Disadvantages Lack of communication

    My first purchase with redstore.com has gone very smoothly. The price was very reasonable, as were the shipping costs. Next day delivery arrived next day, and there have been no problems. My only gripe was that although I received an Order Confirmation, I never received an Order Acceptance, nor a despatch notifcation, which had me worried until I actually received the item. However my worries were unfounded and I got my order delivered as expected and on time. Their site design is OK, if a little uninspiring, but the worst thing about it was how difficult it was to perform certain actions. I ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of Adyuk

    Adyuk

    User doesn't recommend the product

    Advantages Advantages Price

    Disadvantages Disadvantages Rude and Unhelpful Customer Support

    What happened to this Red Store. Do not use them. I had used this Redstore for years and was a happy customer I got all my clients using Redstore, I should have been on commission. They quite often didn't deliver on time, usually because the was some minor hold on the order and rather than contacting the customer they wait until I phone up and complain to Redstore However I will never ever use this Redstore again and I urge other not too, it's a shame. I had a power supply that was dead on arrival. Not a problem for it happens. However the unhelpfulness and rudeness of communication from ... more

Product information

for redstore.com

Product Details

Type Computers & Electronics
Domain Extension .com

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