reed.co.uk > Reviews > Reed - a poor agency

Author's product rating:   

Database & Search Facilities	Average - can search by job type, location, etc.
Navigation	Satisfactory navigation - fairly clear and unsophisticated
Validity of job postings	I trust some of the content
Frequency of content update	Good
Ease of registration process	Poor - registration process takes too long

Advantages:	Find you work very quickly
Disadvantages:	Consultants are rude and very unhelpful .

Recommend to potential buyers:

yes

Full review

I too registered with my local branch and was found a temp job very quickly - in fact too quickly - the same day! I had a few appointments booked for the next few days which caused a problem. I wasn't too keen on the job i had been put forward for but Reed staff seem unable to comprehend the word, "NO"

Once i started my job, i got on fine - i had no contact with the agency or my recruitment "consultant" ( I use the term very loosely!)
It all went wrong when my recruitment "consultant" decided i didn't work there anymore, she deleted me from the system leaving me with no pay and was extremely rude on the phone - i call which i had to make as i had no contact from the branch.
During the call her colleague accused me of being a liar and when i spoke to my consultant she was even worse - she felt i hadn't worked for the past 3 weeks although she had made no attempt to contact either myself or the company i am working for (I'm still here now!)

I am in the process of making a complaint but assume it will be a waste of my time. My boss has suggested i join a different agency and he use them instead.

Reed are good for getting you work quickly but i suggest you have as little contact with them as possible.

I can't comment about the website although when i joined i was surprised how many jobs were advertised. I applied for a few and did have responses from the agencies, all to say that they hadn't received my CV or just couldn't view it!