rentalcargroup.com

Community images

rentalcargroup.com

> Show product information

20% positive

1 reviews from the community

Sorry, we couldn't find any offers

Review of "rentalcargroup.com"

published 09/09/2010 | magpieinOman
Member since : 09/09/2010
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro Nil
Cons No service and no car
somewhat helpful
Look and Feel
How useful was it?
Ease of use
Cost of service

"Paid deposit but no vehicle at Airport"

We booked and paid a deposit for a rental car. recieved email confirmation but no car. No call centre phone number to ring and car provider in dark. We were in a good airport and made the booking 4 days before vehicle pick up. I would recomend that you contact the car companies direct. Very unhappy with this situation. Please be careful with these guys.
The car pick up was in the Middle East , and the car provider was supposed to be one of the larger reputable car hire companies. Next time we will not use these guys again. They left us in a very difficult position with languages and exotic location.
In my opinion they did not provide the contract service as we had written confirmation of the service and had paid a deposit. Not sure how to seek recourse to damages or to recover our deposit. It will be very difficult o make anything good from this. The provider's staff were very helpful , despite being in the dark, but we had to hire a cab and were ripped off again. It was also at a busy time , and other options were very scrace. In future we will avoid these guys like the plague.
Please be very careful with this company. Any how we were able to get help from our travelling companions. Lucky for us that they were with us. So the this scenarion has put us down the gurgler to the tune of USD 100 , and still no car. Hope that they read this review and do something better in the future. If they continue to perform this way , they will have no repeat customers.


Community evaluation

This review was read 2211 times and was rated at
100% :
> How to understand evaluation of this review
somewhat helpful

Product Information : rentalcargroup.com

Manufacturer's product description

Ciao

Listed on Ciao since: 12/02/2006