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Reviews - rubbersole.co.uk

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Excellent

“Remarkable Rubbersole!”

published 25/08/2011

An excellently laid out website with excellent pro...

They have some colours translated so it does not g...

I have been pondering over whether to write this review and then I saw two reviews already present that were not giving it a terribly high rating so I thought I had to write the review. This review will contain my recent purchase from rubbersole.co.uk in quite a lot of detail because this is how...

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Excellent

“Rubbersole have soul!”

published 25/07/2007

Site simple to navigate - service second to none!

So many great shoes it's hard to choose!

**Why did I visit this site?** I first found this website after I spotted some of the children at school wearing these rather weird jelly type, clog shaped shoes called Crocs and reporting that they were really comfortable. I made one or two enquiries and discovered that quite a large amount of...

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Not for me

None

Wrong promises, you cannot contact them via phone,...

On 11th Feb 2009 I ordered a pair of shoes on rubbersole.co.uk. I cite from their webpage: '... We accept secure online payments and all orders are sent on the same day you order.' Well this sounds too good to be true ... and guess what?! It is NOT. On the same day I got the order confirmation...

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Excellent

published 13/05/2008

My husband and I had heard so many good reviews about crocs and found rubbersole.co.uk via google. As they had both our sizes in stock we placed an order. Bonus for us was the free postage and packing they are offering on crocs at the moment. We placed the order at 15.48 just 10 minutes before the cut off for dispatch the same day. Within minutes we had an order confirming dispatch with a tracking number and the crocs were delivered the next morning. This has to be the quickest I have known and many congrats to rubbersole for such a speedy service. Will I use them again? Absolutely, providing the crocs live up to the reviews!! Simone Gray, London

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Excellent

“most amazing service!”

published 06/05/2009

speed of delivery and extensive range

none

I heard about Rubber Sole from a friend of mine who has recomended it on many occasions, she swears it is the best service she has ever received, and I agree! I purchased 2 pairs of shoes (converse and crocs) at 3:00pm, they arrived the very next morning. And if this wasn't enough good news, this...

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Satisfactory

Ease of navigation on their website

Broken delivery promises and extremely poor custom...

It all started so well. Navigation of website was excellent and found the Uggs that I needed to buy. Gave my credit card details and all seemed to be good as the order was placed before the 4pm deadline for the next day delivery, except it was a friday and they do not deliver on saturdays. Worked...

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Excellent

delivery speed

sinature required for delivery

- Purchased one pair of "Converse All Star Ox Navy size UK:9" - Made purchase on Monday 14th December 2009 at lunch time - Shoes arrived on Tuesday 15th December 2009 at mid morning by courier - Price was significantly cheaper than the high street and there was no extra delivery charges added...

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Excellent

great prices on hard to find models

delivery could be faster

I have been so happy with the service and the selection from Rubbersole this Spring! I have placed two orders with them so far, and both times it was for a model of shoes that I are hard to find in the shops-- a classic pair of Dr Martens, and also a pair of brown suede Converse. But that's not...

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Not for me

“WHEN WILL SHOES ARRIVE !!”

published 20/09/2010

none

Not had delivery of shoes and no answer from rubbe...

Ordered shoes for my wife's present on Wed 15th Sept. in time for the next day delivery service promised. Didn't arrive that day or the next, online tracker indicated should have been despatched. Tried to trigger some action by completing online request for delivery on Monday 20th Sept. and...

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Not for me

For me, - NONE

Did not receive my order - now 10 days later

I ordered a pair of Flitflops in the Rubbersole Sale on Friday 10 Sept. They were delivered on Monday 13 Sep, which was great. Too big so I ordered a smaller size and returned the original pair on 14 Sept (next day after delivery) . Despite many e-mails to Rubbersole and no response, I am getting...

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Excellent

the huge range on colours and the next day deliver...

none

with all the world and their dogs talking about online shoppping, i had to give it a try. And i was not dissappointed. I needed a pair of wellington boots and after popping into norwich town centre (where one would assume you cound get a pair!) i could not find the pair i had seen in a magazine...

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Excellent

delivery is next day (even to a different address)

must order before 4:00pm

I found the website very easy to navigate and had a tremendous array of shoes and boots, i would definately recomend the UGG boots. I placed my order on wednesday afternoon and received them the very next day at lunch time. I had requested them to be delivered to my work address and there we no...

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Excellent

friendly and helpful customer service, great selec...

delivery a bit slower than most

I came on this site to make a good review of Rubbersole, because I got some Timberland boots from them and had amazing service and price. I am very shocked to see the bad reviews on here, especially the guy who says they are full of empty promises and have no customer service number. I called...

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Not for me

Choice of shoe, speed of delivery

Poor service, no customer service team on hand to ...

At first I was impressed with the wide variety and choice of shoe on the website and then I was equally impressed with the speed of delivery. It was the after sales service (or complete lack of it) which I was extremely unhappy with. Basically this company do not provide any kind of number on...

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Not for me

“Hopeless!”

published 16/12/2011

None

As above

This company is hideously inefficient. I bought one item from them in June 2009 and since then I have tried to unsubscribe from their heavyweight email promotional program for the past two years. I have had three assurances this year alone that the mail would cease; but it never does! Adriana...

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