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Reviews - saxoprint.co.uk

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Excellent

Great business cards, excellent quality and pretty...

I couldn't find one!

Hello, today I like to tell you about my experience with saxoprint.co.uk. If you are searching a possibility to create your own business cards quick and easy for less money than read this! But at first, here is the story how everything began. One year ago I started my own business and since this...

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Not for me

“Truly awful”

published 02/09/2010

None.

Rude and utterly inept customer service; painfully...

Oh how I'd read the review on here before ordering my flyers from Saxoprint. I went with Saxoprint because they offered the cheapest prices on the net. Unfortunately, this is for a reason. The printing took so long that I rang several times (to Germany) to chase them up. Each time their customer...

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Not for me

“Simply awful!”

published 20/01/2010

Simple ordering process - prices look reasonable.

Absolutely shocking customer Service, delivery sch...

I found this company, purporting to be UK-based, on the net and following initial positive conversations a dealings with the 'art department' it all went horribly wrong! The customer contact (same woman each time) was extremely uncooperative and rude each time that I spoke to her but it was a...

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Not for me

published 13/11/2008

Used them for posters and the delivered itme did not match the art work Their customer service is appalling and rude. Printing is done in Germany and you are unable to speak to UK staff when problems occur. There emails are curt and when a complaint is closed they do not communicate with the company that raisees the complaint. If you are choosing on price there are many printers far more reliable and professional that Saxoprint for the same price. The feedback page only prints positive testimonials and to use their words "only print positive views", therefore anyone reading it is mislead due to the fact thats negatives are removed

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Not for me

published 15/07/2008

Never use this company!!!! I was considering an order with them but did not confirm the payment as I cahnged my mind. I hit cancel and as far as i was concerned the order was cancelled fine as I recieved no payment confrimation, order confrimation etc. To my horror 4 days later I recieved an invoice and a dispatch note! I attempetd to speak to their customer service team to resolve the issue but they were rude, unprofessional and extremely disinterested. Never use this company!!!

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Excellent

published 06/10/2008

I had a really good experience with saxoprint. The quality of the printing is very good (the colours are much better than the same image printed as a photograph). But what impressed me was that, after submitting my image, without paying for artwork check, I got an email from them in which they told me that the dimensions of my image were not right. I have made the necessary changes and uploaded the correctly sized image, with no extra charge. The product arrived in a few days. I am conscious that canceling an order would be a nightmare. But, otherwise, I found their service excellent.

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Not for me

published 29/07/2008

I was given conflicting information regarding the success or otherwise of upload attempts by the self-styled "team" at Saxoprint. I cancelled because I had no confidence in the company. Though I have been provided with no services and no goods - just hassle -, the firm is now threatening to contact a debt collecting business to recover a cancellation charge of less than £30. In the meantime, I had my printing done by Vistaprint and experienced no problems. I would recommend people to be very wary of this company.

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Not for me

“BEWARE SAXOPRINT!!!!”

published 27/06/2008

None

Everything

BEWARE!!!! I would never use or recommend this company, I placed an order fro 350 brouchers for a charity event i have organised with all proceeds going to the make a wish childrens charity, They recieved my artwork in PDF format as requested only to receive an email 2 days later that they...

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Excellent

easy ordering process, flexible artwork as you wis...

I couldn't find one

Hy Guys, I am talking about the online print shop www.saxoprint.co.uk . I needed some business cards, but as a student of philosophy my wallet is more starving than on a diet. Searching the internet I found several "free" offers of which Saxoprint.co.uk simply was the best. The hard facts:...

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Excellent

published 20/08/2008

Great prices and great quality - saxoprint.co.uk has a wide range of products (flyers, posters, brochures, business cards etc). I ordered posters and paid by paypal right after my order. Got 1,000 A1 posters for less than GBP 300... record breaking! A few days later I received my posters and the quality was great - PERFECT

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Satisfactory

Cheap. Print quality and finishing generally accep...

But not cheerful! Invariably late with deliveries ...

In my opinion, one of the cheaper outfits on the Internet. - Although a UK registered company trades here, the printing is all done 'in Germany' - although not with customary German efficiency. Service level has gone down in recent years and we can no longer rely on their delivery promises which...

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Not for me

cheap but not the cheapest

Sent wrong goods but refused to refund or replace

This has been a long draw-out, time-consuming saga involving many emails and phone calls. I had been a Saxoprint customer for a year with no problems. Then I put in a small order which came back nicely printed but the wrong size. I queried this and they said it was my fault. I wasn't entirely...

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Not for me

None

They're customer service is appaling.

Ordered business cards from them and they made a right mess of them. Colours off, edges not cut properly, incorrectly packed. Filled out a complaint form and they totally ignored that at first. Had to chase them multiple times to get any sort of response out of them. Then they blamed me and made...

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Excellent

very good price, good service

no disadvantages

Hello. I am an artist, a musician. As all my colleagues know, no matter how well you perform, it will not show on your pay cheque without appropriate advertisement. But publicity is expensive. And print shops often do not accept orders if the run of copies does not exceed a defined minimum. For...

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Excellent

“No complaints at all.”

published 01/12/2010

cheap, fast, good quality.

none.

To balance all the other reviews I read here, I want to say that I had a really good experience with Saxoprint. I had 150 A2's to be printed, doublesided, colour. I emailed them with some questions I had beforehand, and they answered promptly and accurately. After reading all these terrible...

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