saxoprint.co.uk

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I found this company, purporting to be UK-based, on the net and following initial positive conversations a dealings with the 'art department' it all went horribly wrong! The customer contact (same woman each time) was extremely uncooperative and rude each time that I spoke to her but it was ... Read review

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Community Level 1tiredofwai...

tiredofwaiting

Simply awful!

AdvantagesSimple ordering process - prices look reasonable.

DisadvantagesAbsolutely shocking customer Service, delivery schedules and communication. Rude and arrogant!

"I found this company, purporting to be UK-based, on the net and following initial positive conversations a dealings with the 'art department' it all went horribly wrong! The customer contact (same woman each time) was extremely uncooperative and rude each time that I spoke to her but it was a reasonable price so I continued with the process. When I tried to get an actual delivery date from them the lead-time kept extending and despite the fact that ..." Read review
20.01.2010

Ciao members have rated this review on average: helpful

Community Level 1Hero1975

Hero1975

Saxoprint.co.uk - Business cards almost for free!

AdvantagesGreat business cards, excellent quality and pretty easy!

DisadvantagesI couldn't find one!

"Hello, today I like to tell you about my experience with saxoprint.co.uk. If you are searching a possibility to create your own business cards quick and easy for less money than read this! But at first, here is the story how everything began. One year ago I started my own business and since this time I always thought of printing my own business cards. I had a lot of things to organize so anyhow I never printed some. Now as the business is growing ..." Read review
21.08.2008

Ciao members have rated this review on average: helpful

Community Level 1Bromma10

Bromma10

Truly awful

AdvantagesNone.

DisadvantagesRude and utterly inept customer service; painfully slow delivery process.

"Oh how I'd read the review on here before ordering my flyers from Saxoprint. I went with Saxoprint because they offered the cheapest prices on the net. Unfortunately, this is for a reason. The printing took so long that I rang several times (to Germany) to chase them up. Each time their customer service woman was incredibly rude and unhelpful. They claimed the delay was down to the fact that I had not paid in advance. I had. They demanded I sent ..." Read review
02.09.2010

Ciao members have rated this review on average: helpful

Community Level 1Sunburnt1985

Quick review of saxoprint.co.uk

"Used them for posters and the delivered itme did not match the art work Their customer service is appalling and rude. Printing is done in Germany and you are unable to speak to UK staff when problems occur. There emails are curt and when a complaint is closed they do not communicate with the company that raisees the complaint. If you are choosing on price there are many printers far more reliable and professional that Saxoprint for the same price. The feedback page only prints positive testimonials and to use their words "only print positive views", therefore anyone reading it is mislead due to the fact thats negatives are removed
13.11.2008

Ciao members have rated this review on average: helpful

Community Level 1Nadiawood

Quick review of saxoprint.co.uk

"Never use this company!!!! I was considering an order with them but did not confirm the payment as I cahnged my mind. I hit cancel and as far as i was concerned the order was cancelled fine as I recieved no payment confrimation, order confrimation etc. To my horror 4 days later I recieved an invoice and a dispatch note! I attempetd to speak to their customer service team to resolve the issue but they were rude, unprofessional and extremely disinterested. Never use this company!!!
15.07.2008

Ciao members have rated this review on average: helpful

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Product Information for "saxoprint.co.uk" »

Product details

Type Stationery & Office Supply
Domain Extension .co.uk

Ciao

Listed on Ciao since 17/01/2008

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(*) Reviews by Ciao members


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