shinyhardware.co.uk

shinyhardware.co.uk

I actually came across this retailer completely by accident while looking for a specific item on E-bay, which is another avenue that this retailer sells through. They offer computer components first and foremost mainly to those who would build or maintain their own systems, so things like ... Read review

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Reviews of shinyhardware.co.uk »

1 review

Real Customer Service

Advantages: Amazing customer service, fast postage, good prices on the right products
Disadvantages: Smaller range than some.

I actually came across this retailer completely by accident while looking for a specific item on E-bay, which is another avenue that this retailer sells through. They offer computer components first and foremost mainly to those who would build or maintain their own systems, so things like cases, PSU's, cooling equipment, switches, networking and modding items as well as peripherals. They do also carry a small range of mobile phones, smartphones ...
...a computer component which is one of the biggest selling in the country, but one of it's parts had failed. I had lost the reciept so could not use the warranty to get the part i needed so i contacted several large component retailers (Aria, Overclockers, E-buyer to name just three) but all of them told me that the part was not available. Now this is one of the highest selling and most popular components of it's type, yet not one of the retailers ...

jason_webb 09.06.2009 (10.06.2009) · Read full review
Ciao members have rated this review on average: very helpful
Review of shinyhardware.co.uk

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Range of services/produ...

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Trade-in, no pushy salemen
Secure server not functioning well (*)
Free Delivery (I wish they charged but offered a minimal customer care)
Appalling customer care/ service after they got your money, lack of order tracking, Late delivery (*)
Great machine, IT247 had the best price at the time, fast delivery
none (*)
Swift ordering, friendly emails
You need to know exactly what you are looking for (*)
Will alert other customers to keep away from laptop direct
rude, unprofessional service (*)
None if you believe and see in writing you are getting a UK product when in fact you may not!
Yet another trader that has no concern about your product arriving safely after taking your monies (*)
If you can get hold of a computer they're not bad.
Dell prefer to hang on to your money and the computer! (*)
Seem very organised and provides an efficient service. Cheaper than most independent retailers.
Quite often out of stock on many models. About a month's wait. (*)
Excellent prices, wide range of hi-fi seperates - Deliver to your door
Slow delivery - poor customer services (*)
Very low prices, helpful staff
Order processing systems do not reflect best practice in the industry. (*)
Popular tariffs available, all networks available, Easy to order, no need to traipse around the shops, efficient delivery system
Choice of tariffs not as wide (*)
None
Unprofessional, amatuer, pathetic, no good wasters. Buy elsewhere! (*)
Wow - there are some real bargains
They use Amtrak delivery service which is not the best (*)
Pretty good website
Awful customer service, products leave a lot to be desired (*)
They sell gift vouchers
You probably won't receive your orders (*)
(*) Reviews by Ciao members


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