I love air france

Advantages: They are cooperative
Disadvantages: nothing for now

...I'm not a seasoned flyer. I have only ever flown on holiday twice in my whole sad little life. I must say that Air France did a very good job when I flew with them from Newcastle to Paris CDG and back. On the way there, they were polite, all crew spoke English, and the flight was good. It was coming back however, that they really impressed me. We got lost in CDG. A bit stupid of us really, but it is MASSIVE and there was a security scare which meant it took ages to get through the gates. In the end, we missed our flight. It was very traumatic. We had a two year old with us who had been on the go since before breakfast so was getting a bit fractious. We then had to go back through control, along with everyone else who got caught up in the security scare. It was very busy, and we had visions of us having to stay in the airport overnight...

davidsmera 05.08.2009 · Read review
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Review of Air France - AFR

J'aime l'Air France

Advantages: Customer service
Disadvantages: Almost none

...Air France is the biggest and best-known French airline in the world. Owning many different aircraft including the Concorde, they offer a multitude of destinations from their main Paris Charles De Gaulle (CDG) base, as well as other airports in France. The British airports served by this airline are Aberdeen, Birmingham, Bristol, Edinburgh, London (City, Gatwick, Heathrow), Manchester, Newcastle and Southampton. My main experiences of Air France have been on the Paris-Montpellier Méditerranée route, flight AF7682, which I will look at in detail now. With three or sometimes four flights daily to the southern coastal city of Montpellier, once on board you are glad you are not on the TGV. I find the journeys smooth and relaxing, due to some expert flying from the cockpit crew. Comfort ****** Although I have only travelled in...

magicloudz 08.04.2003 · Read review
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Review of Air France - AFR

Air France - Cheap but sneaky

Advantages: Cheap fares can be found
Disadvantages: Liable to change your itinary significantly without compensation or apology

...My wife and I flew with Air France in Economy, back in November 08 from California to UK, its an experience I wish to forget!!! From their promotional material we expected a good experience with decent levels of comfort and customer services. But this is what we found.... The Good Points first: Well they were cheap, very cheap actually. We booked through a travel website and got a really good price. Thats about all the good things I can think of and the fact we got back without crashing! The Bad Points: Firstly we booked about 6 months in advance but 3 weeks before we left they notified us that they would no longer be providing a non stop flight from Los Angeles to London, instead we would have to stop over in Paris increasing our travel time by 4 hours. No refund was offered and to be honest at that short time it wouldn't have...

cymru1995 25.05.2009 · Read review
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Review of Air France - AFR

Air France - A pleasure?? I think not.

Advantages: Nice food, Good Onboard Entertainment (selected aircrafts)
Disadvantages: Poor Cleanliness of Aircraft, Check-in staff, Cabin Crew

...Air France were my form of Transport to Cape Town via Paris Charles De Gaulle and Johnanesburg and I was travelling with an open mind that was until I got to Manchester and believe me first impressions count for a lot. Upon check-in at Manchester Airport I was greeted by a rather miserable Air France check-in agent who seemed extremely put out by the fact that she was having to check us in, as we did not have luggage labels on either cases we were advised to fill them in and place on our cases whilst getting checked in. At the time of check-in we requested two seats together close to an emergency exit (which we only received on one sector of the flight) however despite being checked in by a miserable employee of Air France I was determined to continue with an open mind. Onboard the Aircraft it looked fairly clean and the seat pitch...

KELLYLOUJ 08.08.2005 · Read review
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Review of Air France - AFR

Air France, A Non Relaxing Start to Your Holiday

Advantages: Actual flight was smooth and trouble free
Disadvantages: Cabin Service was tres horrible

...I tried Air France recently on a trip to Cuba and have vowed never to fly with them again. In my mind, the trip would be perfect, fly from the UK to France then on to Havana. It was a long trip, which I was prepared for and as normal, I was looking forward to the flight as part of the overall holiday. Sit back, relax, watch a couple of movies, enjoy a magazine or two then snooze away and before you know it, you wake up in the beautiful sunshine. Well that was the plan anyway ! The ground handling arrangements were absolutely fine, but from the moment we got on the plane there were issues. We were seated by a large and extended noisy family and there was no opportunity to move, which certainly wasn't the fault of anyone but wasn't handled in the best way possible. The screens were not on the heads...

Jenniferb73 16.02.2009 · Read review
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Review of Air France - AFR

Air France-To Baggage Or Not To Baggage***UPDATED

Advantages: More Economy Class Legroom Than Other Airlines
Disadvantages: Your Baggage May Not Arrive With You

...My partner and I booked a holiday to Paris in August, partly for the World Athletics Champs, and partly because being from the other side of the world, we'd never been there before, so it seemed like a good opportunity to go. I booked the flights directly on Virgin Travel (online travel agency). The return economy tickets from Heathrow to Charles de Gaulle cost £65 each, which was cheaper than the Eurostar, and other airlines. We booked these in late June or early July, I cannot remember which. Looking at Air France's website, they do have last minute specials if you are one of those people who decides to travel at the very last second. About the flight itself, it was fine (both ways). I cannot comment on the food, as the flight was short (45 mins or so), so you only get a cup of coffee, and biscuits etc. These seemed to be...

Kezza88 23.09.2003 (01.05.2004) · Read review
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Review of Air France - AFR

Viva La Air France

Advantages: Good food, fine wine selection, no delays
Disadvantages: rather curious and obsessive attendants, poor movie selection

...I recently returned from Manila on a flight from Air France and it was a mostly pleasant experience. This has been my second time as in comparison with airlines they are the best overall service, not to mention the cheapest at most times of the year. *** CHECK-IN DESK *** I haven't got much to say about the Check-in facilities of Air France other than they were considerate enough to allow me to re-check in luggage at Charles De Gaulle, Paris airport hours before my next flight which they did at the business check-in, after I had pleaded with them to let me pass to the gates so I could meet up with someone. Sadly, British Airways didn't make the same allowances when I used their service at CDG airport to make my return flight to the UK. *** FACILITIES *** I found that the space between seats was more plentiful than some other...

flurey 17.12.2002 · Read review
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Air France or is it Air Farce !!!

Advantages: None
Disadvantages: Loads

...I absolutely HATE Air France. I recently took my partner on an extended weekend (5 days) for her Birthday to New York. My only mistake was booking with Air France. The hotel was great, weather, food everything but the travel. We had a 6 hour delay at Manchester which meant arriving late into Paris CDG. We had missed our connection and were told that we wouldnt be getting to New York today !!! Easily said, very hard to take. They suggested that if we did want to get to NYC today then they could fly us to Montreal CANADA !! We took this option because we really wanted to get to NYC and the accomodation was already paid for (5 Star Manhattan Hotel) We left Paris and arrived in Canada (but our luggage didnt) we ended up being delayed again and staying in Montreal overnight then onto NYC in the morning. We finally arrived in NYC...

cliffw 01.12.2007 (30.11.2007) · Read review
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Review of Air France - AFR

Air France and the Flight of my Life

Advantages: Nice planes
Disadvantages: Baggage mishandle happens very often

...Last Christmas, I flew with Air France, via Paris, to Madrid to visit some friends (I am Spanish, but resident in the UK). The flight from Heathrow was late and I missed my connection flight. I was given a seat in the last flight that evening, as the in-flight personnel had called to AF in Charles de Gaulle airport. However, when I was already in the plane to Madrid, a couple of minutes before taking off, another person showed up with a ticket assigning her the same seat number. The situation was ridiculous. There we were with an identical ticket. The pilot notified me I had to leave my seat. I asked him if my baggage will be unloaded but he diverted his answer and said to me I would have to refer to somebody else that would be waiting for me at the gate. A customer advisor then informed me that they could not arrange a solution...

asterion 07.04.2002 · Read review
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Review of Air France - AFR

Be warned; Air France will rip you off.

Advantages: None that I can think of.
Disadvantages: Missed connections due to AF negligence, refusal to compensate despite massive impact on tours booked and financial losses, staff rudeness.

...hotels I have ever seen and next day we were refused a change of return date due to our etickets. Other passengers found the right words to persuade them: "Breach of Contract". We did not and therefore, despite the African tour operators willingness to let us take the 6 day tour a day late, they would not help us out even though the problem was entirely of their making. The cabin crew confirmed this at the time, that Air France had stuffed up. We were forced to ascend in five days, with disastrous effects regarding altitude sickness and i failed to get to Uhuru Peak. I cannot say that is due to AF, but the lack of acclimitisation time was a contributing factor. The staff supervisor in the office in CdG was the rudest, most miserable woman I have encountered and shouted at us. She then refused to see us again. She was sitting at her...

handsomeguinness 22.11.2006 · Read review
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