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Not for me

“Alliance & Leicester”

published 27/12/2011

Nothing in my opinion

Website was not user friendly and staff weren't very helpful

I recently closed an account with Alliance & Leicester and even that was a painfully process. I originally opened an account Alliance & Leicester when they were offering a £100 incentive if you switched to them. Even though I met all the criteria I never received the £100 although disappointing I...

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Review of Alliance & Leicester

Efficiency of service
Competitiveness of charges/rates
Staff courtesy
Promptness of service
Online - Content/organization of site

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Not for me

any ?

bad service

I no longer trust the alliance & Leicester bank to get things right, ever since they were taken over by Santander. They used to be a good bank. I have just finally closed the account after six weeks of phone calls and letters. I had a letter come through from Santander telling me my agreed over...

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Review of Alliance & Leicester

Efficiency of service
Competitiveness of charges/rates
Staff courtesy
Promptness of service
Online - Content/organization of site

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Not for me

Competitive interest rate

Unfriendly literature, unhelpful staff, website difficult to use

I was attracted to the Alliance and Leicester's 'Online Saver' account because of the relatively high interest rate offered. Today when I checked, the interest rate is 5.35% which is higher than most of the mainstream competition. I applied for this account online via their website. I find their...

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Review of Alliance & Leicester Online Banking

Efficiency of service
Competitiveness of charges/rates
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Promptness of service
Online - Content/organization of site

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