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Barclays Bank - $££%%&^%^%**&*&@%!!!!!
Advantages: (+) expansive range
Disadvantages: (-) too many to mention...poor service, increasing prices, made many mistakes w/ my account
...and that I must have requested it - seriously, what good is £10 overdraft to me, or anyone else these days?! I had my overdraft adjusted to correct amount and charged refunded and they apologised to my car insurer for the trouble.
Unaware to me, I only have £5 buffer - I was told in April 2007 that I had £10 buffer on top of my £100 overdraft by 3 or 4 advisors. I needed emergency money one day and reached £-105.41. Because I was 41p over my buffer, I was charged £30 and another £60 within a few days. I complained for approx. 3 days straight about being misinformed yet I got nowhere, again being accused and called a liar about the whole buffer amount. Because I had no money (for unexpected reasons), I could not pay off the charges, either. Despite Barclays having a £90 maximum charges policy within each monthly period, I was charged a further...
vcarina88x
27.07.2007 ·
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Review of Barclays Bank
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Barclays Premier Life a/c - Revolutionary
Advantages: Great package for possibly cheaper than what you now pay.
Disadvantages: Strict eligibility criteria
...Mobile phone insurance
Gadget insurance - PDA, Games, sat nav, laptop etc
Extended warranties on all electrical goods over £25
Will writing service
Membership of Priority Pass including 6 free VIP lounge visits per year, extras at reduced rate.
24 hour legal service
Cardholder protection insurance
Accidental death cover (£7500...)
Domestic emergency cover
Lifestyle manager to book tickets, events, electrician etc - "anything, try us"
all at no additional cost after the monthly fee of £17.50 per month if meet criteria, £25 per month if you dont.
PREMIER LIFE ELIGIBILITY CRITERIA TO JOIN:
* UK resident
* Earn £100,000+, OR
* Have £50,000 to invest through Barclays
OK, so this isn't for everyone but I have to say that when I added up my travel insurance, breakdown cover etc it comes out a lot more than the £17.50 per month and so was...
zoetna
20.03.2008 (31.03.2009) ·
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Barclays Curent Account
Advantages: Good online service, good opening hours, local branches
Disadvantages: Poor customer service
...I've been a Barclays customer for eight years, have a current account, a Barclaycard and an ISA with them. I first started using the bank as a student, because they offered a pretty good overdraft limit.
However, eight years later and I am currently experiencing some pretty shocking customer service in my opinion, which is making me seriously consider moving to another bank.
After having a fraudulant payment taken out of my account in March I expected that it woudl be sorted out quickly. Six months later, I'm still waiting to get the money back, despite calls to debit card service, visits to the branch and now a complaint. The waits to get through to debit card services are very long - over an hour on hold. I then found that the staff were unhelpful and sometimes, in my opinion, verging on rude. I have tried going into the bank...
Leannie1000
07.09.2009 ·
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Review of Barclays Bank
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Excellent customer service at Barclays
Advantages: Excellent customer service, quick turn around time
Disadvantages: none
...I was posted in Mauritius for about 2 years. I had a savings account with Barclays at that time. The only reason I opened the account with them was due to the fact that they were located on the ground floor of the building where I was working.
In March 2009, I moved back to India. Recently, I was in urgent need of my bank statement for the period of my prior employment. I was literally at my wit's end as I had no clue how to go about procuring the same. As Barclays does not have a branch in India, before returning, I had closed my Mauritian account. I did not remember the account number nor did I know whom I was to contact in order to get this statement.
In desperation, I went online and searched for any Barclay's email address which I could lay hands on. I was able to find one belonging to Manikion, Rajen and the other to Meetoo...
AnnaDias
03.12.2009 ·
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Review of Barclays Bank
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LET BARCLAYS TAKE CARE OF YOUR FINANCES
Advantages: All in opinion
Disadvantages: All in opinion
...of money every month towards your ISA ? although if you have the money I would advise that you invest it all in one go. You will reap the benefits far quicker and you don?t have to worry about it for at least five years or so. ISA`s fluctuate just like shares but in the long term they a very good investment. Barclays keep me posted every six months by writing a full report on how my units are doing. I am not kept in the dark about my investments ? not like many banks/insurance companies who leave you wondering if they have done a runner with your money. They are a company you can trust.
Pension Plans:
***************
Not so long ago Pension Plans were the thing to get ? Why?? We are constantly being reminded that people live longer and the population is rising. There will come a time when the government will stop paying out state pensions...
Versatile
23.10.2001 ·
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Fraud at Barclays
Advantages: Seemingly good name
Disadvantages: They just don't care really....
...First off, let me state that I am not attemting to throw mudballs at Barclays. I believe that they are, as far as banks go, fair in their practices. Fair, as in good sometimes, rubbish other times.
In this particular case, they were rubbish to us. Let me explain. About 2 months ago, on a Sunday afternoon, I wanted to take my son to McDonalds for an ice cream. When I tried to draw money, the machine swallowed my card. I immediately called the stop card number and the calm, friendly, helpful gentleman helped me sort the problem out. He said that the card had been suspended, due to possible fraudulent activity. Now, it is important to note that the Barclays computers suspected fraud and stopped the card.
The gentleman then informed me that all of my money had been withdrawn. What a shock. Yes, it was only £190, but to us...
ElenarMT
16.03.2006 ·
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Arghhhh...Barclays,a personal relationship history
Advantages: Good E-Banking service
Disadvantages: Poor Service, Expensive, Poor at communicating
...a Will writing service, Life insurance cover and discounts on a range of other products and services. Now, I could have changed banks at this stage but I was starting to use my account like a grown up and didn't really want to change, too much hassle, and anyway they sent me a nice folder to keep all my statements in. So, that was all right then. I paid up and carried on paying in.
Age 22 I bought a house and money got a bit tighter. I could still afford a car and the odd holiday and the nice people at Barclays gave me £100- overdraft but on a couple of occasions my cash flow skills let me down and I went into the red much to my embarrassment and what did my caring bank do? Well, they sent me a threatening letter charging me £20 for the privilege. Not what I would expect now, but then I thought this was how it all worked and that I...
Looby5
09.05.2004 ·
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Review of Barclays Bank
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Barclays - the good and the bad!
Advantages: Has over 1600 branches, wide range of products
Disadvantages: Poor interest rates
...Barclays is one of the main 5 banks within the UK offering a wide range of products including current accounts, savings and investments, loans, mortgages and insurance, so as one of the largest banks in the UK surely you can expect competitive products and excellent service? Right?
"Current accounts"
- A number of current accounts are offered by Barclays to suit the individual needs of the consumer, the features of which are explained in more detail below:
* Barclays bank account: this is the basic bank account offered by Barclays, it offers an attractive 0% interest free overdraft for 12 months as well as the other standard features which you would expect from a bank account, including a debit card facility, cheque book, telephone banking and also access to online banking. This account is fee free and is a great option for those...
Rob_Shaw
06.02.2008 ·
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Review of Barclays Bank
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Barclays Additions Plus Account
Advantages: Many, Including domestic and vehicle cover
Disadvantages: a bit difficult to access customer care from overseas
...Anybody was says barclays bank is not the best please check again.
There customer service in my branch and online is excellent, i am sure that other branches must be somewhat the same or very close.
My review is however not about the above which I must state again is excellent, it is however, about a specific account.
Barclays Additions Plus
http://www.personal.barclays.co.uk/BRC1/jsp/brccontrol?site=pfs&tas k=homefreegroup&value=12857
I started out with an normal Barclays account which served its purpose at the time.
I came across the Barclays Plus account by speaking to an in branch adviser and immediately realized it was the one for me I have not looked back since. The benefits I am now receiving through the Barclays Plus account are phenomenal.
Listen, I get family travel insurance (Even including multi...
gary345
12.10.2007 ·
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Review of Barclays Bank Accounts
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Beware of the Bank that is Barclays
Advantages: (+) wide range of accounts (+) generally good savings accounts
Disadvantages: (-) poor online + phone service (-) poorly trained advisors (+) many charges
...overdraft by mistake and that I must have requested it - seriously, what good is £10 overdraft to me, or anyone else these days?! I had my overdraft adjusted to correct amount and charged refunded and they apologised to my car insurer for the trouble.
Unaware to me, I only have £5 buffer - I was told in April 2007 that I had £10 buffer on top of my £100 overdraft by 3 or 4 advisors. I needed emergency money one day and reached £-105.41. Because I was 41p over my buffer, I was charged £30 and another £60 within a few days. I complained for approx. 3 days straight about being misinformed yet I got nowhere, again being accused and called a liar about the whole buffer amount. Because I had no money (for unexpected reasons), I could not pay off the charges, either. Despite Barclays having a £90 maximum charges policy within each monthly...
verna-carina88x
16.07.2007 ·
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Ciao members have rated this review on average very helpful
Review of Barclays Bank
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