Customer Services - Services - Prices, Offers & Tests of Customer Services

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	Tesco Customer Service (+) They do respond to complaints (-) They don't always make the necessary improvements () (On Ciao since: 03/2003) User reviews (63) Shopping > Services* > Customer Services	Offers by eBay >
	The Money Club (+) The more you use the club the more you save. (-) Initially it seems expensive to join. () (On Ciao since: 10/2006) User reviews (22) Shopping > Services* > Customer Services	Offers by eBay >
	Microsoft Xbox 360 Customer Support & Repairs (+) Normally free under extended warranty (-) The need to use the service in the first place () (On Ciao since: 09/2007) User reviews (7) Shopping > Services* > Customer Services	Offers by eBay >
	Morrisons (+) The Customer Service desk is - rather appropriately - located at the front of the store (-) Staff are disinterested, arrogant, and keep you waiting/make you feel like you're to blame () (On Ciao since: 06/2004) User reviews (12) Shopping > Services* > Customer Services	Offers by eBay >
	Samsung (+) None (-) numerous () (On Ciao since: 11/2004) User reviews (5) Shopping > Services* > Customer Services	Offers by eBay >
	Toshiba (+) Free service (-) Everything else!! () (On Ciao since: 11/2004) User reviews (3) Shopping > Services* > Customer Services	Offers by eBay >
	Pearson Home Moving (+) Excellent Service, Stressssss free :-D (-) None () (On Ciao since: 10/2011) User reviews (3) Shopping > Services* > Customer Services	Offers by eBay >
	Compaq, Customer Service (+) Free Email Support, Local Rate Telephone Support, Very Helpful Website (-) Opening Hours of Support Lines () (On Ciao since: 05/2004) User reviews (2) Shopping > Services* > Customer Services	Offers by eBay >
	Audi Customer Service, Leicester (+) GOOD LOOKING CARS (-) WORST CUSTOMER SERVICE EVER!!!!!!! () (On Ciao since: 08/2010) User reviews (1) Shopping > Services* > Customer Services	Offers by eBay >
	Apple Customer Service (+) Quick and simple from start to finish (-) none what so ever () (On Ciao since: 06/2011) User reviews (1) Shopping > Services* > Customer Services	Offers by eBay >
	TST Cars Chauffeur Service (+) Quality Service (-) Nothing () (On Ciao since: 10/2011) User reviews (1) Shopping > Services* > Customer Services	Offers by eBay >
	Kenwood (+) hot, cold, the lot (-) why hasn't everyone got one? () (On Ciao since: 11/2004) User reviews (1) Shopping > Services* > Customer Services	Offers by eBay >
	Hitachi (+) Definately none (-) No reimbursement () (On Ciao since: 03/2004) User reviews (1) Shopping > Services* > Customer Services	Offers by eBay >
	Sky TV Warranty (+) complete peace of mind (-) none () (On Ciao since: 01/2010) User reviews (1) Shopping > Services* > Customer Services	Offers by eBay >
	Comet Buy Now Pay Later (+) None (-) Cost more money than paying by debit card () (On Ciao since: 06/2010) User reviews (1) Shopping > Services* > Customer Services	Offers by eBay >
	PowerPro Golf Trolleys (+) No advantages, especially to recent customers (-) None () (On Ciao since: 09/2010) User reviews (2) Shopping > Services* > Customer Services	Offers by eBay >
	Mervyn Smith Estate Agents (+) Local Individual Estate Agent (-) Only have one office () (On Ciao since: 10/2010) User reviews (1) Shopping > Services* > Customer Services	Offers by eBay >
	Smart Budget Insurance (+) NONE (-) EVERYTHING< THEY CHARGE YOU FOR MISTAKES THAT THEY MAKE. () (On Ciao since: 07/2011) User reviews (1) Shopping > Services* > Customer Services	Offers by eBay >
	Colourvision Colourtronics Ltd (+) Absolutely everything from start to finish! (-) None! () (On Ciao since: 08/2012) User reviews (1) Shopping > Services* > Customer Services	Offers by eBay >
	Acer Computer Warranty (On Ciao since: 06/2010) User reviews (0) Shopping > Services > Customer Services	Offers by eBay >

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Working in Retail & Customer Services - 190585417X Working in Retail & Customer Services - 190585417X Pages: 32, Paperback, VT Lifeskills	Postage & Packaging: Free! Availability : Usually dispatched within 24 hours...	£ 8.50 Visit Shop > amazon books
S/NVQ Level 2 Customer Service (S/NVQ Customer Services) - 0435465295 S/NVQ Level 2 Customer Service (S/NVQ Customer Services) - 0435465295 Full support for the latest NVQ/SVQ Level 2 Customer Service standards Written to match the latest specification, this is the only book mapped...... more Full support for the latest NVQ/SVQ Level 2 Customer Service standards Written to match the latest specification, this is the only book mapped specifically to the S/NVQ Level 2 and covers the two mandatory units and ten option units. Case studies give students the opportunity to analyse and discuss real-life situations and to practise their skills. 'Active knowledge' activities encourage students to draw upon experience in their own workplace as evidence for assessment. ... less	Postage & Packaging: Free! Availability : Usually dispatched within 24 hours...	£ 21.99 Visit Shop > amazon books
Dear Customer Services: Letters from the World's Most Troublesome Shopper - Mr Terry Ravenscroft Dear Customer Services: Letters from the World's Most Troublesome Shopper - Mr Terry Ravenscroft Terry Ravenscroft is back, putting pen to paper once more, and this time he's taking on the major food and drink corporations. No one is safe as Terry targets...... more Terry Ravenscroft is back, putting pen to paper once more, and this time he's taking on the major food and drink corporations. No one is safe as Terry targets companies from Kellogg's and Ryvita to Mars, Heinz and Cadbury with his irritating epistles. Terry tackles everything from quality and pricing to taste and advertising campaigns, quizzing companies like Ferrero about why it's impossible to 'feel the nuts' in Nutella spread 'despite going through it with a fine tooth comb'bining the author's trademark humor with a sly nod at the megalomania of global corporations, "Dear Customer Services" is a letters book with a difference, giving everyone who's ever had a reason to dislike the big companies a big laugh at their expense! ... less	Postage & Packaging: Free! Availability : Usually dispatched within 24 hours...	£ 6.39 Visit Shop > amazon books
Working in Retail & Customer Services - 190585417X Working in Retail & Customer Services - 190585417X Pages: 32, Paperback, VT Lifeskills	Postage & Packaging: £2.80 Availability : Usually dispatched within 1-2 business days...	£ 20.73 Visit Shop > amazon marketplace books
Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions - Annette Lewis Winning at Customer Services and Call Centre Job Interviews Including Answers to the Interview Questions - Annette Lewis All the INFORMATION, all the SECRETS plus MODEL ANSWERS to 96 QUESTIONS asked at Customer Services and Call Centre Job Interviews. This...... more All the INFORMATION, all the SECRETS plus MODEL ANSWERS to 96 QUESTIONS asked at Customer Services and Call Centre Job Interviews. This comprehensive and intelligent guide has been written by top interviewers Annette Lewis and Joe Mc Dermott both of whom have extensive experience within the Customer Services and Call Centre sectors. They have recruited for a variety of positions from Customer Service Advisors up to Call Centre Managers and share the answers that win and those that lose. Included in this guide is an analysis of the skills required, the different jobs, the different types of interview along with model answers to 96 questions asked at Customer Services and Call Centre job interviews including COMPETENCY BASED and BEHAVIOURAL questions. Four actual job interview scripts as used by industry experts are included too making this an essential read for anyone serious about winning those top jobs offers. ... less	Postage & Packaging: Free! Availability : Usually dispatched within 24 hours...	£ 9.95 Visit Shop > amazon books
Customer Service For Dummies - Karen Leland Customer Service For Dummies - Karen Leland 408pages. 23,1x18,8x2,5cm. Broché. Customer Service For Dummies, Third Edition integrates the unbeatable information from Customer...... more 408pages. 23,1x18,8x2,5cm. Broché. Customer Service For Dummies, Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike. The book covers the fundamentals of service selling and presents up-to-date advice on such fundamentals as help desks, call and IT departments. Plus, it shows readers how to take stock of their customer service strengths and weaknesses, create useful customer surveys, and learn from the successes and failures of businesses just like theirs. Karen Leland and Keith Bailey (Sausalito, CA) are cofounders of Sterling Consulting Group, an international consulting firm specializing in quality service consulting and training for such clients as Oracle, IBM, Avis, and Lucent. ... less	Postage & Packaging: Free! Availability : Usually dispatched within 24 hours...	£ 9.59 Visit Shop > amazon books
Service Innovation: How to Go from Customer Needs to Breakthrough Services - Lance Bettencourt Service Innovation: How to Go from Customer Needs to Breakthrough Services - Lance Bettencourt Provides the framework to design services that unlock growth opportunities for every business. This book offers instructions on the finer points of how...... more Provides the framework to design services that unlock growth opportunities for every business. This book offers instructions on the finer points of how to rethink your approach to the customer's needs: how the customer defines value in a product or service. It also offers guidance on staying focused on the 'fuzzy front end' of service innovation. ... less	Postage & Packaging: Free! Availability : Usually dispatched within 24 hours...	£ 12.79 Visit Shop > amazon books
Measuring Customer Service Effectiveness - Sarah Cook Measuring Customer Service Effectiveness - Sarah Cook 1. The Business Case for Measurement; Return on investment in customer service; Measurement and service strategy; What to measure;...... more 1. The Business Case for Measurement; Return on investment in customer service; Measurement and service strategy; What to measure; Timing your measurement; Assess your current approach to customer service measurement; 2. ... less	Postage & Packaging: Free! Availability : Usually dispatched within 24 hours...	£ 56.91 Visit Shop > amazon books
Best Practices in Customer Service - Zemke Best Practices in Customer Service - Zemke Since originating the popular Knock Your Socks Off Service books several years ago, consultant and trainer Ron Zemke has justifiably been regarded as...... more Since originating the popular Knock Your Socks Off Service books several years ago, consultant and trainer Ron Zemke has justifiably been regarded as an expert on the whys and hows of delivering top-drawer customer service. Now, teamed with quality-management specialist John A. Woods, he has combined 35 reflective yet pragmatic articles that clarify the connection between great customer service and superior organisational performance. Zemke first explains why such efforts are vital and then provides an assortment of cost-effective ways to implement a variety of service plans. He receives help from contributors such as Chip R. Bell on nurturing loyalty, Janelle M. Barlow and Dianna Maul on maintaining high standards during peak-demand periods, and Gary Connor on developing company-wide campaigns. This is a terrific resource for better understanding what consumers really want and how to create systems that will meet their demands. --Howard Rothman, Amazon.com ... less	Postage & Packaging: Free! Availability : Usually dispatched within 24 hours...	£ 22.72 Visit Shop > amazon books
Customer Service - Kizzi G Nkwocha Customer Service - Kizzi G Nkwocha Pages: 138, Paperback, CreateSpace Independent Publishing Platform	Postage & Packaging: Free! Availability : Usually dispatched within 24 hours...	£ 4.00 Visit Shop > amazon books

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Apple customer service - superb!

Advantages: Quick and simple from start to finish
Disadvantages: none what so ever

...there and then. Obviously how long you would be depends on the problems and how they fix it. Throughout the process I was amazed at how quick and efficant he service was. The staff were all polite and not condisending in anyway, and at the end we had a new, happy, healthy iphone :)...

siberian-queen 07.06.2011 13:23 · Read review
Ciao members have rated this review on average helpful
Review of Apple Customer Service

very rude customer service at cleckheaton store

Advantages: no advantages of tesco customer service at cleckheaton and batley branch
Disadvantages: many people are wanting employment and tesco staff should be made to be polite

...i always do my shopping at tesco but recently have found the customer service to be very rude and not helpful at all. infact they are downright nasty and i have been embarassed and made to feel very foolish for the 3rd time in a matter of a few months. if the staff (customer services) feel that it is a acceptable to treat customers this way then i can see customers going elsewhere to do their...

craigwinslade 17.02.2009 20:43 (17.02.2009 20:40) · Read review
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Review of Tesco Customer Service

Service As Good As Their Products

Advantages: Free Email Support, Local Rate Telephone Support, Very Helpful Website
Disadvantages: Opening Hours of Support Lines

...me having to go an either argue with PC World for some install disks or to have to go and buy XP separately. But after some further discussion about when and where I bought the PC etc, what errors I got the member of staff from Compaq Customer Services offered to send me a complete set a re-build disks. What this would basically do would be to set the PC back to its original factory settings...

Andy0304 23.10.2004 23:01 (23.10.2004 23:02) · Read review
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Review of Compaq, Customer Service