Direct Line Insurance - Beyond the introductory offers

Advantages:
Disadvantages:

...Great Intrductory rate, large discount and monthly payments for the first year with 0% yes 0% APR, been very helpful making sure that everything is in place, they sorted out my NCB discount from my previous insurance company. I am very happy, Recommended if you haven't used them before as they have a great deal on at the moment, best I could find for me, saved me at least a couple of hundred, though if they were not doing the introductory deal it would cost at least £500 more to go through them! UPDATE since 2007 I have now been with them for 2 years and as expected the premiums have started to creep up (it seems gone are the days when premiums came down year on year)!!! Although the premiums are creeping up they are still comparible to other companies in this field. I haven't had to make a claim with this company (you would...

dragonsurge 26.11.2007 (17.07.2009) · Read review
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Review of Direct Line Insurance plc

Direct cover

Advantages: cost, good cover
Disadvantages: previous experiences, see review

...Is everyone sitting comfortably? Then I?ll begin ? I have always been a named driver on my mum?s insurance via Direct Line. Whilst on her insurance I managed a number of interesting manoeuvres and yet somehow 5 years later she still had a couple years no claims bonus! I bought my new (second-hand) car and then set about insuring it. After all the hundred of comparison adverts on the television I began my search there. I was 25 years old at the time and everywhere was quoting higher then my budget would allow or barely covered me for anything. I was on the phone with my mum when she told me to call Direct Line for a quote as they?ve always been good to her. It did dawn on me that I hadn?t seen them on any of the compare websites. I had a look on their website and entered all my details. The quote was really good so I phoned...

znh3ra54 04.08.2009 · Read review
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Review of Direct Line Insurance plc

RAC Insurance Direct

Advantages: very cheap, free breakdown cover
Disadvantages: dont always get the best quote off the website

...RAC is by far the cheapest insurace ive found. im18 and am in the second year with them as a named driver on my mums car. this year we paid a total of £520, thats for 2 adults with clean licences, one 18yr old male and one 19yr old girl both on provisional licences in a 1.8l petrol car which is 8yrs old. Norwich Union quoted various figures around £1700 and the lowest quotes were from tesco at around £1100. it wouldve cost my parents around £200 to insure the car for just them. the first year cost about the same. we paid annually but it is still a direct debit, so when they send the renewal you have to cancel if you wish to go else where. my dad has now insured his car with them aswell and got a second car discount and some cashback. we got a quote from confused.com but it was lower than the rac site quoted. my dad phoned them up...

spudit2012 22.07.2008 · Read review
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Review of RAC Insurance Direct

Direct Line Insurance services

Advantages: None at all
Disadvantages: Do you have all month??

...Direct line are the worst people to deal with ever!! I was involved in an accident last year, they constantly tried to get out of paying for the car to be repaired, over expensive and total waste of time, no resonable answers back from staff and all management are useless!! They took a the loan car away from me too early, tried to charge me extra even thought the accident wasn't my fault, wouldn't make a start on the car being repaired, all in total my car was off the road for 9 weeks before I got it back, now thats not right huh?? they are slow with everything, and even though the accident wasn't my fault, they tried to stop a claim going throught because the mirrors on the car were still genuine parts, but just slightly smaller than standard, that took another two weeks to clear before the repair work started. I even made...

M3SAM 25.06.2008 · Read review
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Review of Direct Line Insurance plc

DIRECT LINE FOR CHEAP AND CHEERFUL INSURANCE

Advantages: REASONABLE RATES
Disadvantages: SOMETIMES SLOW ANSWERING SERVICE

...Prior to becoming an Internet user, I spent many an hour scouring adverts for telephone numbers of possible Insurance providers who seemingly were offering fantastic deals. Once through it would transpire that these deals were not all they were made out to be. Eventually I turned to Direct Line as my motoring insurance costs were escalating to ridiculous proportions. Within minutes they had undercut their rivals by quite a considerable amount. Because of this I made enquiries about their household insurance and again was favourably impressed by what they had to offer. I check other insurers' rates frequently but have yet to find any that have matched those offered by Direct Line. I have even had my dog insured - which turned out to be a wise move as it has saved me literally hundreds of pounds. My only complaint is that because...

ANNJSEC 05.12.2000 · Read review
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Review of Direct Line Insurance plc

Avoid Direct Travel Insurance

Advantages: V. Cheap
Disadvantages: You get what you pay for

...Direct Travel Insurance - Avoid! My wife, Jill, was diagnosed with breast cancer on August 29, 2008. We had our holiday booked for September 8 so I asked Direct Travel Insurance for a claim form. The form arrived from AIG around September 3. AIG are the company Direct Travel Use to process their claims. It had four pages of A4. Three to be filled in by me and one by Jill's doctor. OK so far. After lot's of ink and £25 for the doctor, I returned the forms a couple of days later. The form signed by the doctor stated that Jill had a hospital appointment for the day we were due to fly. Despite this, AIG continued to turn awful into horror. After about three weeks a letter arrived from AIG asking for the tickets. They knew we were flying with JET2.com, which is a ticketless airline but AIG appeared to have forgotten. I reminded...

Shornoff 29.11.2008 · Read review
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Review of Direct Travel Insurance

DIRECT Failure

Advantages: Competitive premiums, can buy over phone or internet
Disadvantages: Numerous errors by sales staff, inefficient service, slow response to letters

...an efficient yet competitive insurance company. I tried all the big names starting with my previous insurer’s CGNU (now Norwich Union), then AXA, Eagle Star, Zurich, and so on…. the quotes were horrendously high for more of less the same type of insurance policy. I then tried Direct Line..... Before I outline my experience of Direct Line, I will briefly outline the key factors I was looking for in a Motor Policy. THE CAR:- car: AR 146ti 2.0L Insurance Group: 13-14 KEY FACTORS I was looking for in my Motor Insurance:- · Fully comprehensive cover · Protected NCD (No Claims Discount) · Legal cover · Low compulsory excess · No voluntary excess · Efficient customer service and organisation · Competitive premium DIRECT LINE ------------ Direct Line has been selling Motor Insurance policies since 1985 over...

Connoisseur_Haggler 13.06.2001 · Read review
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Review of Direct Line Insurance plc

I insured my pussy.

Advantages: A great company to deal with.
Disadvantages: None.

...At the moment I do not have a pet of any sort but for a long time I had a cat, I got her when she was just a kitten and I adored her but like any animal including us humans, she got old and sadly passed away. Keeping any animal can be costly and when they start to get old then it becomes a vey costly time with vet bills especially, that is why you should take out pet insurance and if I were you I would take it out with Direct Line. When I took out my pet insurance with them I did so online and it could not have been easier, the website is very clear and simple to use and navigate. In order to avoid the dodgier people amongst us taking out a policy 24 hours or so before we know our animal is going to need an expensive trip to the vets, Direct Line have a 14 day waiting period after you take out your policy. I took my policy...

candy-pink 21.04.2009 · Read review
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Review of Direct Line Pet Insurance

More Than Just An Insurance Company!

Advantages: Huge Range Of Services, Value For Money, Great Service
Disadvantages: None At All

...Every year that time comes when I have to phone around to find out who wants to charge me what to re-insure my car for another 12 months. Every year I try all the top companies and all the little ones, I have had insurance with various different companies including the likes of Endsliegh, Tesco Insurance but keep coming back to one company, Direct Line. Since being with Direct Line I have had 3 different cars and with every car they come back with the cheapest insurance quote, and they allow me to pay it monthly. This is a bit of bonus as there is no way I could afford to pay out them amounts in one go. Although this year they were only just the cheapest, by about £30, this year with Tesco coming in a close second. Having had insurance with both these companies I knew pretty much about there insurance policies and felt that out...

Andy0304 24.10.2004 · Read review
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Review of Direct Line Insurance plc

A Good Deal, Better, from Direct Line

Advantages: Easy to so business with, good premiums, stable underwriting
Disadvantages: none

...Background --------------- I have been insured with Direct Line for something like 14 years now, having defected to them when I worked for a very large well known broker, as even with staff discount, Direct Line's quote was cheaper! We currently have two cars, home insurance and life insurance with direct line, and I will ensure they quote us for pet insurance very soon. I have also taken out their one trip travel insurance on a couple of occasions. In fact that little red phone finds it way into my home every couple of months or so. Back in the early 1990s Direct Line certainly revolutionised the way that insurance was bought and sold. Prior to that there were small brokers, and even large brokers, but the concept of doing insurance over the telephone was not great, and even for someone who gained CII qualifications, I remember...

helencbradshaw 06.11.2006 · Read review
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Review of Direct Line Insurance plc