British Gas

Advantages: gas seems fine
Disadvantages: telephone nightmare

...British Gas I felt I had to write this review after having to deal with this company for the first time and being pretty disappointed. Having moved into a new flat and coming from a flat where all the bills were included in the rent meaning never having to deal with all these companies and now having to set up all the new accounts for things such as electricity, gas and water I found this company particularly tiresome to deal with. We were meant to phone up on the day we moved in to the new flat and pass over all the readings on the meters and the correct information to set up new accounts and the such like. I had no problems at all when contacting the water supplier and the electricity supplier but when it came to the gas this was more of a problem that I could of dreamed. After phoning up the main line for British...

newby2 26.05.2007 · Read review
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Review of British Gas

Money burned by British Gas

Advantages: Large company, synergy, many products offered.
Disadvantages: Price hikes, deparments don't talk to each other

...UPDATE 28.11.08 When I wrote the review below, prices had gone up by 50% since January 2008, with British Gas agents profusely blaming rise in oil prices for rises in both Gas and Electricity. Fair point? By July oil was at a record $147 a barrel at its peak. Since then oil has collapsed to a 2 year low of $52 a barrel and still falling, I spoke to British Gas about this -- they say that gas is already in the system paid for at the old prices! On Radio 4's Today program, they continued along this line when pressed about price rising the moment oil goes up, but stubbornly high when oil comes down. Remember, not a penny has come off gas or electricity - yet when the first wave of oil price rises began in January 2008, gas prices went up by 15% and a further rise of 35% in August. It is now five months on, and British Gas...

makro74 31.07.2008 (28.11.2008) · Read review
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  British Gas make a complete hash.

Advantages: None that I can think of...oh..they have the word "British" in their name
Disadvantages: Customer Service (lack of), Prices, Attitude...oh everything really

...competition by 1996. British Gas in 1996 announced plans to demerge its trading businesses and form two separate companies, which happened on 17 February 1997. Centrica plc included: British Gas Trading, Services, Energy Centres, Accord Energy BG plc included: Transco (British Gas's transportation and storage business), British Gas International, Exploration and Production (excluding North and South Morecambe gas fields), Research & Technology and Properties. Since demerger the range of products offered by British Gas in Great Britain has been extended to include home security, plumbing, and kitchen appliance cover. In 1998, British Gas started supplying its first electricity customers as the market opened to competition. In September 2000, British Gas entered another new market with the launch of its telecommunications service...

eldergill 18.11.2005 · Read review
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Review of British Gas

British gas

Advantages: NOTHING AT ALL
Disadvantages: everything!

...and again was put on hold for what seemed like ages. When they finally answered they took my details and told me that someone would come and connect my supply the following Saturday morning between 8am and 1pm. The next thing I did was ring the council, because they had told me that as soon as my gas and electricity supplies were connected they needed to come out and do a health and safety inspection. They arranged it for the Monday morning after the supply was switched on. I was also told that a pre-payment card would be put in the first class post. Anyway, guess what? Saturday morning came and no-one from British Gas turned up, so Monday morning when the man from the Council came round he wasn?t best pleased when I said that he?d have to come back as I still had no gas. I rang British Gas and they re-arranged the appointment...

pink_champagne 06.10.2003 · Read review
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Review of British Gas

* It's a Gas Gas Gas Man . .

Advantages: A very good cooker.
Disadvantages: Not a lot.

..., and this model also features an electronic timer, so you can set it to turn on the oven while you are at work, or even in bed. All these cooker by Stoves are built in Britain. There are glass panels in the doors, so you can see the food cooking, and these can also be removed for cleaning. The oven shelves are adjustable too. You will also find there are two lights in each oven, and a fan in both of the ovens. The gas supply is automatically shut off when you close the lid (Although mine is faulty). All the feet are easy to adjust too. Everything about this cooker is easy, it is such a smooth design, I like it, and coming from me that is a big compliment. Because this cooker has a timer, it requires an electrical connection. The oven handles are an ideal place to dry a tea towel (Not a good idea though) The cooker is very easy to clean...

smudgeybabes 21.01.2009 (28.02.2009) · Read review
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Review of Stoves 600SIDODLa* 600mm Gas Cookers

British Gas

Advantages: nationally known company
Disadvantages: no sense of cutomer service or reward for loyal customers

...well british gas what can i say! i have been a british gas customer for 8 years now. i have a 2 bedroomed house and 2 children. i have a gas combi boiler but no gas fire and no gas hob ( so the only time i use gas is for hot water and heating) my payments for gas and electricity have been roughly the same for years now. i paid approx 25 for gas and 36 for electric ( a month by direct debit) i always get a rebate in the summer on both ( roughly £30) so i was more than happy with this account, i never missed a payment and never had any trouble. well recently i was alarmed to receive a letter telling me that my gas was going up to £49 and my electric £64 a MONTH! i phoned them and asked why and was told that it was a 'restructuring' and could not be changed. i obviously was not happy and immediately cancelled my direct debits i...

MrsTabs 28.05.2007 · Read review
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British Gas - Worst Company Ever

Advantages: None
Disadvantages: Poor Customer Service

...(I have added an update to the bottom of this review as of 09/06/2007) It was a normal Tuesday morning and I was just preparing my breakfast when slam, The post drops to the floor through my letter box. I dash out to see what the postie has brought me, Just a few pieces of junk mail, Which I quickly bin and then return to my single remaining letter. It was a letter from British Gas.......... Here the nightmare begins........ ----------------- My Situation ----------------- I have been with British Gas for just over a year now and I pay my bill monthly by direct debit, I pay £34 a month as that is what they estimated my electricity would cost me. So back to the letter, It was a letter stating I am £534 in debit and I need to pay this amount immediately. Now I have never missed a payment and I use about 10 Units...

Foxy1982 16.05.2007 (09.06.2007) · Read review
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Review of British Gas

British Gas - absolute nightmare!

Advantages: None at all
Disadvantages: Expensive, appalling customer service, inaccurate billing

...I bought my first house in May 2007. I had heard lots of nightmare stories from friends about incorrect bills due to companies using the wrong meter readings, and I knew that the house I was buying had been unoccupied for some time so I wanted to get it right. So on the day I got the keys, I went out of my way to discover the gas and electric supplier. When I realised it was British Gas I contacted them immediately. I gave them all my details and the opening meter readings, along with bank details to set up a direct debit. Two weeks later I got a letter addressed to the occupier stating if I did not contact them and provide my details they would cut off the power. Feeling slightly annoyed, I did this. A week later a representative from Npower knocked on the door and offered me a much better deal. I snapped his hand off and he began...

lisa_mol 11.07.2008 · Read review
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Review of British Gas

Electric Knights

Advantages: A fine work by the Deathstars
Disadvantages: Perhaps a little formulaic

...it's quite slow in tempo, but it's certainly got me trying to move in time as I listen. It glides along to a faster finish. A most satisfying start to the album. 7/10 2. "Night Electric Night" The second song is faster in tempo, although does alternate between faster and slower sections building up to a fast finish, which is something I demand and appreciate from the Deathstars. I love the finish of this. It also satisfies and makes me chair-dance. 7/10 3. "Death Dies Hard" I will deny you This world belongs to me This is apparently the first single from the album. It seems a pretty solid choice. To me, it feels like a James Bond theme, and the title certainly sounds Bond-ish. I like it. The keyboards remind me of a-ha, too. But it's still all very reassuringly Deathstars-ish. 8/10 4. "The Mark of the Gun" But...

anaglypta 17.02.2009 · Read review
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Review of Night Electric Night - Deathstars

British Gas??

Advantages: None that I can think of!!!
Disadvantages: Bad customer service agents, rude, ignorant, arrogant, bad prices! The list is endless!

...Where do I start? With their poor customer services? Their chasing that borders on harrassment when you have already agreed to make a payment plan with them? Or the prices that they charge that cost you twice what they would everywhere else!!! I never had problems with British Gas before the last week. Being on a bill system, we received a bill for £140 for the quarter, which I found quite acceptable. I rang and made a plan to pay it weekly on a card system via a paypoint. It was agreed £8 on a weekly basis starting from April 2nd. Thats fine, until less than one week later we get a red reminder! Please bear in mind it is not yet April so how on earth can I pay the payment due on 2nd April? So I rang them back and they apologised and said wouldnt receive anymore letters! I got another 2 days ago informing me I was being charged £14...

sjc1985 27.03.2008 · Read review
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Review of British Gas