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Lisa Ford Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation

Lisa Ford Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation

Lisa Ford Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation

Book by Ford Lisa McNair David Perry Bill

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Customer Service in Libraries: Best Practices (Best Practices in Library Services)

Customer Service in Libraries: Best Practices (Best Practices in Library Services)

Customer Service in Libraries: Best Practices (Best Practices in Library Services)

Customer Service in Libraries In this book, nine librarians from across the country describe their libraries best practices in this key area. Their...... more

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Suzanne Twomey Customer Service in Ireland

Suzanne Twomey Customer Service in Ireland

Suzanne Twomey Customer Service in Ireland

Updated edition of this popular text introducing the fundamental principles and concepts of customer service and presenting them in an Irish context. * New to...... more

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Lisa Ford Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty and Boost Profits

Lisa Ford Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty and Boost Profits

Lisa Ford Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty and Boost Profits

In this new edition, the authors show management how to not merely give good service but how to exceed their customers' expectations. Treating customers well...... more

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Ms Catherine DeVrye Good Service is Good Business-NEW 4th edition: 7 Simple Strategies for Service Success

Ms Catherine DeVrye Good Service is Good Business-NEW 4th edition: 7 Simple Strategies for Service Success

Ms Catherine DeVrye Good Service is Good Business-NEW 4th edition: 7 Simple Strategies for Service Success

Pages: 208, Edition: 4th Edition, Paperback, Everest Press

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Richard S. Gallagher The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

Richard S. Gallagher The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

Richard S. Gallagher The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

Paperback. Pub Date :2013-03-01 Pages: 208 Language: English Publisher: Amacom The worst customer situations demand more of front-line employees than good...... more

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Bill Lee Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset

Bill Lee Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset

Bill Lee Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset

Introducing "return on relationship" with your most valued customers The traditional model of growing your business--by relying on employees in sales,...... more

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Lewis Carbone Clued in: How to Keep Customers Coming Back Again and Again

Lewis Carbone Clued in: How to Keep Customers Coming Back Again and Again

Lewis Carbone Clued in: How to Keep Customers Coming Back Again and Again

Clued in Good, bad, or indifferent, every customer has an experience with your company and the products or services you provide. But few businesses really...... more

Postage & Packaging £4.19
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David Abingdon Out of the Box Marketing

David Abingdon Out of the Box Marketing

David Abingdon Out of the Box Marketing

How to skyrocket your profits - a treasure trove of a book crammed full of time-tested strategies and techniques to help you to get more customers, get more out...... more

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Frederick F. Reichheld The Ultimate Question: Driving Good Profits and True Growth

Frederick F. Reichheld The Ultimate Question: Driving Good Profits and True Growth

Frederick F. Reichheld The Ultimate Question: Driving Good Profits and True Growth

The Ultimate Question CEOs regularly announce ambitious growth targets, then fail to achieve them. The reason? Too many companies are addicted to bad profits....... more

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Jeanne Bliss I Love You More Than My Dog

Jeanne Bliss I Love You More Than My Dog

Jeanne Bliss I Love You More Than My Dog

"believe in this book!"-from the Foreword by Colleen Barrett, president emeritus, Southwest Airlines What makes the difference between having customers who like...... more

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Goods And Services (25th Anniversary Edit) - Giant Sand

Goods And Services (25th Anniversary Edit) - Giant Sand

Goods And Services (25th Anniversary Edit) - Giant Sand

I will ship by EMS or SAL items in stock in Japan. It is approximately 7-14days on delivery date. You wholeheartedly support customers as satisfactory. Thank...... more

Postage & Packaging £1.49
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" Good Housekeeping: Spills, Spots and Stains: Banish Stains from Your Home Forever! (Good Housekeeping)

" Good Housekeeping: Spills, Spots and Stains: Banish Stains from Your Home Forever! (Good Housekeeping)

" Good Housekeeping: Spills, Spots and Stains: Banish Stains from Your Home Forever! (Good Housekeeping)

Ships from Spain. Please allow 10-18 business days to arrive at UK address (10-21 worldwide) due to postal service checks and customs.

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Dijulius Secret Service - Hidden Systems That Deliver unforgettable Customer Service

Dijulius Secret Service - Hidden Systems That Deliver unforgettable Customer Service

Dijulius Secret Service - Hidden Systems That Deliver unforgettable Customer Service

Secret Service All businesses have customers, but how many of them deliver unforgettably good customer service? This title reveals the hidden systems of the few...... more

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Custom Ed Sheeran Hard Case for IPad Air Case

Custom Ed Sheeran Hard Case for IPad Air Case

Custom Ed Sheeran Hard Case for IPad Air Case

Our store is a customized diy phone case store, We have all kind of carring cases for Apple products, such as iPhone, iPad and iPod, Samsung phones and tablets....... more

Postage & Packaging £3.99
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Custom Ed Sheeran Hard Case for Ipod Touch 5th Case

Custom Ed Sheeran Hard Case for Ipod Touch 5th Case

Custom Ed Sheeran Hard Case for Ipod Touch 5th Case

Our store is a customized diy phone case store, We have all kind of carring cases for Apple products, such as iPhone, iPad and iPod, Samsung phones and tablets....... more

Postage & Packaging £3.99
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Custom Ed Sheeran Hard Case for Ipod Touch 5th Case

Custom Ed Sheeran Hard Case for Ipod Touch 5th Case

Custom Ed Sheeran Hard Case for Ipod Touch 5th Case

Our store is a customized diy phone case store, We have all kind of carring cases for Apple products, such as iPhone, iPad and iPod, Samsung phones and tablets....... more

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Renée Evenson Customer Service Training 101: Quick and Easy Techniques That Get Great Results

Renée Evenson Customer Service Training 101: Quick and Easy Techniques That Get Great Results

Renée Evenson Customer Service Training 101: Quick and Easy Techniques That Get Great Results

Paperback. Pub Date: October 2010 Pages: 224 in Publisher: Mcgraw-Hill Good the customer service was is On a given for any company that wants to survive in an...... more

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Poetry is good for neuron development Mug

Poetry is good for neuron development Mug

Poetry is good for neuron development Mug

This Poetry Mug has undergone extensive quality control before reaching you. We have more than 10 years experience in the field of online - sale of mugs. We...... more

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Lance Bettencourt Service Innovation: How to Go from Customer Needs to Breakthrough Services

Lance Bettencourt Service Innovation: How to Go from Customer Needs to Breakthrough Services

Lance Bettencourt Service Innovation: How to Go from Customer Needs to Breakthrough Services

Don't ask your customers, "How is our service doing?" Ask them, "How are you doing?" Advance praise for "Service Innovation": 'To the CEOs of all service...... more

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Pixnor@ Piano Keys Tie Novelty Tie for Man (Black Key)

Pixnor@ Piano Keys Tie Novelty Tie for Man (Black Key)

Pixnor@ Piano Keys Tie Novelty Tie for Man (Black Key)

Pixnor@ Authorized + Good Packing + Good Customer Service Ship from China, Safe and Secure + Good Customer Service + No Extra Tax! Length:145 cm Material:Silk

Postage & Packaging £1.90
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Pixnor@ Piano Keys Tie Novelty Tie for Man (White Key)

Pixnor@ Piano Keys Tie Novelty Tie for Man (White Key)

Pixnor@ Piano Keys Tie Novelty Tie for Man (White Key)

Pixnor@ Authorized + Good Packing + Good Customer Service Ship from China, Safe and Secure + Good Customer Service + No Extra Tax! Length:145 cm Material:Silk

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Sean McManus The Customer Service Pocketbook (The Pocketbook)

Sean McManus The Customer Service Pocketbook (The Pocketbook)

Sean McManus The Customer Service Pocketbook (The Pocketbook)

This text deals with all aspects of customer service. It covers why good service matters, turning complaints into opportunities, listening to customers,...... more

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Pixnor@ Striped Mix Blue Grey Mens Tie Necktie Party Wedding Holiday Gift

Pixnor@ Striped Mix Blue Grey Mens Tie Necktie Party Wedding Holiday Gift

Pixnor@ Striped Mix Blue Grey Mens Tie Necktie Party Wedding Holiday Gift

Pixnor@ Authorized + Good Packing + Good Customer Service Ship from China, Safe and Secure + Good Customer Service + No Extra Tax! Do not bleach, Do not dry...... more

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You've been a good boy this year padlock shaped keyring - custom engraved - includes gift packaging

You've been a good boy this year padlock shaped keyring - custom engraved - includes gift packaging

You've been a good boy this year padlock shaped keyring - custom engraved - includes gift packaging

A special gift that will be cherished for years to come, custom engraved with the message shown, or a message of your choice (please contact us when you order...... more

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You've been a good girl this year padlock shaped keyring - custom engraved - includes gift packaging

You've been a good girl this year padlock shaped keyring - custom engraved - includes gift packaging

You've been a good girl this year padlock shaped keyring - custom engraved - includes gift packaging

A special gift that will be cherished for years to come, custom engraved with the message shown, or a message of your choice (please contact us when you order...... more

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RIHANNA GOOD GIRL GONE BAD 28 X 20 approx INCHES POSTER

RIHANNA GOOD GIRL GONE BAD 28 X 20 approx INCHES POSTER

RIHANNA GOOD GIRL GONE BAD 28 X 20 approx INCHES POSTER

Poster is 30 X 20 inches approx.- If you need exact size of this item before your buy then please email where i will be happy to get the tape measure out.- A...... more

Postage & Packaging £4.08
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You've been a good boy this year Brushed & polished key ring - custom engraved - includes gift packaging

You've been a good boy this year Brushed & polished key ring - custom engraved - includes gift packaging

You've been a good boy this year Brushed & polished key ring - custom engraved - includes gift packaging

A special gift that will be cherished for years to come, custom engraved with the message shown, or a message of your choice (please contact us when you order...... more

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You've been a good girl this year Brushed & polished key ring - custom engraved - includes gift packaging

You've been a good girl this year Brushed & polished key ring - custom engraved - includes gift packaging

You've been a good girl this year Brushed & polished key ring - custom engraved - includes gift packaging

A special gift that will be cherished for years to come, custom engraved with the message shown, or a message of your choice (please contact us when you order...... more

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Sriram Dasu The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

Sriram Dasu The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

Sriram Dasu The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

HardCover. Pub Date :2013-06-26 Pages: 288 Language: English Publisher: McGraw-Hill Understand Consumer Psychology to Drive Profits and GrowthWant to know...... more

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Apple customer service - superb!

Advantages: Quick and simple from start to finish
Disadvantages: none what so ever

...there and then. Obviously how long you would be depends on the problems and how they fix it. Throughout the process I was amazed at how quick and efficant he service was. The staff were all polite and not condisending in anyway, and at the end we had a new, happy, healthy iphone :)...

siberian-queen 07.06.2011 14:23 · Read review
Ciao members have rated this review on average helpful
Review of Apple Customer Service

Tesco - the good, the bad and the ugly!

Advantages: They do respond to complaints
Disadvantages: They don't always make the necessary improvements

...he finally started to appreciate what I was saying - it was clear there was an issue and he was busy taking the decaying fruit off the fixture as I left. Customer Service ******************** What I am looking for when I got into a supermarket to do the weekly shop is the following: 1. Good fresh produce (fruit and veg) which looks appetising and appealing - the only way to ensure this is...

laramax 23.11.2006 10:14 · Read review
Ciao members have rated this review on average very helpful
Review of Tesco Customer Service

very rude customer service at cleckheaton store

Advantages: no advantages of tesco customer service at cleckheaton and batley branch
Disadvantages: many people are wanting employment and tesco staff should be made to be polite

...i always do my shopping at tesco but recently have found the customer service to be very rude and not helpful at all. infact they are downright nasty and i have been embarassed and made to feel very foolish for the 3rd time in a matter of a few months. if the staff (customer services) feel that it is a acceptable to treat customers this way then i can see customers going elsewhere to do their...

craigwinslade 17.02.2009 21:43 (17.02.2009 21:40) · Read review
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Review of Tesco Customer Service