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Hotel Operations Management - David K. Hayes
Pages: 512, Edition: 1, Hardcover, Prentice Hall
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Hotel Sales and Revenue Management Book 2.0 - Carol Verret
Hotel Sales and Revenue Management Book 2.0 reflects the changes that Web 2.0 has brought to the hotel industry. Web 2.0 represents a...... more
Hotel Sales and Revenue Management Book 2.0 reflects the changes that Web 2.0 has brought to the hotel industry. Web 2.0 represents a seismic shift in how hotel sales, marketers and revenue managers perform their jobs-separating those that will be average and those that will be awesome! The travel and hospitality industry has had an intricate relationship with the internet since the advent of the Online Travel Agencies such as Expedia, Travelocity, etc. Far more than most industries, the impacting Web 2.0 has been swift and become embedded in the fabric of how the hotel industry conducts business. Do the basics still matter? Yes, but the basics have morphed into a new dynamic driven by changes in the buying habits of customers that increasingly use the internet and social media to make their choices. This shift applies to all segments-from the leisure traveler to the sophisticated meeting planner professionals. Understanding this shift, its evolution and applying the new basics, this book provides a handbook for succeeding in a Web 2.0 world. It is an exciting way and creative approach to hotel sales and revenue management! ... less
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Practical Hotel Management - Ronny F. Sandvik
Pages: 104, Paperback, CreateSpace Independent Publishing Platform
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Hotel Management and Operations - Denney G. Rutherford
Pages: 496, Edition: 4th Edition, Paperback, John Wiley & Sons
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Hotel Management - B.K. Chakravarti
Hardcover, APH Publishing Corporation
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Hotel Management and Operations - Denney G. Rutherford
Pages: 560, Edition: 3rd Edition, Paperback, John Wiley & Sons
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Hotel Asset Management: Principles & Practices - 0866123377
Pages: 402, Edition: 2, Paperback, Amer Hotel & Motel Assn
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Hotel Management And Operations By Michael J. O'fallon, Denney G. Rutherford...
EAN: 9780470177143 Title: HOTEL MANAGEMENT & OPERATIONS.FIFTH ED. SKU: ST0470177144 Product Category: Books, Comics & Magazines
Books, Comics & Magazines:Non-Fiction:Business, Economics & Industry:Management Techniques
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Hotel Management and Operations - Michael J. O'Fallon
Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the...... more
Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems. Multidimensional case studies are a notable feature, with complex management problems portrayed from multiple viewpoints; "As I See It" and "Day in the Life" commentaries from new managers provide further real-world perspective. Covering the latest issues affecting the industry, this text gives students and professionals an up-to-date, dynamic learning resource. ... less
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Hotel Front Office Management - James A. Bardi
Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front...... more
Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics. ... less
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