(+) Good customer service (-) Haggling over the price (*) (On Ciao since: 02/2004)
79 reviews
(+) Fast ordering, delivery and installation, quality products that look great and cost less (-) Not everything may be in stock when you go to buy it (*) (On Ciao since: 10/2005)
13 reviews
(+) none (-) expensive kitchen, average quality, dodgy company (*) (On Ciao since: 09/2001)
49 reviews
(+) customer service, quality of units, price offers (-) need larger display area (*) (On Ciao since: 04/2004)
3 reviews
(+) Quality Finish, Good Value, Nice Finishing Touches (-) Poor Delivery, Complicated Premium Drawers (*) (On Ciao since: 03/2004)
11 reviews
(+) new kitchen; Relatively cheap; Good quality; Excellent planning service (-) Flooring and tiling only available on an ad hoc basis (*) (On Ciao since: 08/2000)
17 reviews
(+) None (-) Dreadful service and poor quality units (*) (On Ciao since: 08/2000)
27 reviews
(+) Decent Range, Good Appliances (-) They lie, they're incompetent, they use hard sell! (*) (On Ciao since: 08/2000)
26 reviews
(+) Good Fitter (-) still waiting for completion of kitchen (*) (On Ciao since: 01/2001)
(+) None at all (-) Kitchen will not be delivered and MFI will try to keep some of your money (*) (On Ciao since: 07/2000)
7 reviews
(+) Top quality products and service (-) Unrealistic list prices and discounts (*) (On Ciao since: 11/2007)
1 review
(+) looks good , feels strong (-) price (*) (On Ciao since: 01/2004)
2 reviews
(+) High quality, designer product (-) Price (*) (On Ciao since: 03/2003)
(+) design quality and build (-) Poor customer service and salesmen who lie terribly (*) (On Ciao since: 09/2001)
9 reviews
(+) Resell Waterford kitchens which you can buy from other resellers (-) Very unpleasant to deal with when there is a problem (*) (On Ciao since: 10/2004)
Advantages: Mnnnn Disadvantages: Mnnnn
Space Kitchens in Administration! Hi, I have worked for Space Kithens for over 3 years, and I have been astounded at the lengths they go to, to close a deal. Unfortunately Space Kitchens in my opinion still live in the dark ages when it comes to sales... in my opinion they still think that pressure sales, cold calling, canvasing etc is still the be all and end all.... IN A WORLD OF TPS REGULATIONS (telephone prefference service) they still think ......they are still answering as space kitchens.... strange dont you think!!! PS IF THEY OWE YOU MONEY AND YOU NEED TO CONTACT THEM TRY. Allegedly Thats where they are ;) Interior Contracts St. Ives Business Park St. Ives Rd Blackburn Lancashire BB1 2BX Tel: 01254 266780 This is not the only thing I can tell you - I could tell you much more, however this will come out in the relevant places as I am going to become a whistle blower on things.... ... Read review
Advantages: Well designed. Good features. Nice solid materials Disadvantages: Doesn't arrive. REFUSE to resolve the problem!
...booked clear for our job. Ikea blame DHL their courier. So I said OK, use another courier - but they REFUSE to do so! We now have no kitchen until next month - thats no kitchen at all in the house, with a young family to feed! Not even a minor effort made to resolve the problem. *Update* Ikea staff said to us that they would only take payment when the goods are delivered. TWO members of staff told us this. Imagine my horror oday when I've discovered ......*Update 28.05.08* We challenged Ikea about this money issue and were told they NEVER do a deposit then payment on delivery system, yet 2 staff at thier store told us this was so. We have now also put to Ikea that as they've taken our money, we would go with a suitable vehicle and collect our goods ourselves since they won't send them by another courier. They REFUSED to allows this! So at this moment, they have our money, but REFUSE to hand over ... Read review
Advantages: None Disadvantages: Bad service from the start
We are having a terrible time with KD. We ordered our kitchen back in April. The rep turns up at 7pm and does not leave until 2am the following morning!!! This should have been warning enough. Anyway, we have paid a £1,500 deposit. Having just had the surveyor round and telling us he would be spending at least 4 hours with us he then announces, after looking at the original rep's drawings, that the plan has been drawn up wrong and that we could not ......as it would mean the dishwasher and washing machine would have to sit next to each other and that was absolutely not their way of doing things!!!! He told us that the only way round it would be to move the window which would mean putting a new lintle in and causing a hell of a lot of other work.... nevermind the fact that we have already ordered and paid for our new windows. We are now seriously considering pulling out of the sale although we don't ... Read review
Advantages: customer service, quality of units, price offers Disadvantages: need larger display area
...from where we live. Homebase for me had always been the DIY place just up the road for all the decorating and household needs. I had had a quick look around the gallery upstairs where they display kitchens and bathrooms but never gave them a second thought as a serious kitchen supplier. So it was with some surprise that the style of kitchen we had looked at in MFI was on display in Homebase. (MFI call it Riminni Maple, Homebase call it Napoli Maple) ......was ordered. Now Homebase do account card, normally I will run a mile from these, but this one gives you the opportunity to put your purchase over £1000 on the pay nothing for 12 months scheme. Provided you pay the full amount off within the 12 months you pay no interest. So why not keep the money in the bank and earn interest on it for a year. This card also gives you loyalty points as does the normal Homebase card, so there will be some useful ... Read review
Advantages: v good Disadvantages: none yet
I ordered a b&q flat pack kitchen and have nothing but praise for the efficient way someone came out to my home and showed me designed on the computer I chose which I required the items were then ordered for me and delivered within the time scale I required all items were delivered and were easy to assemble by my husband and myself the instructions were easy to understand we changed our mind on the work surface and had no problems changing it they ......we did not want we had some side panels we did not need as he units were white sand we had no problems in returning these for a refund all in all we were very pleased with the service we got and are happy with our new kitchen. ... Read review