Privilege Insurance - Apalling and inefficient customer service

Advantages: Price
Disadvantages: Poor service generally; pedantic; lack of response to complaints; ridiculous hold times

...I had always driven Company Cars until last November when I was made redundant and purchased my own car and insurance for the first time. Privilege were the cheapest quote I found. I set up the policy on line and was advised that I could have a no claims discount if I provided proof from my previous employer's insurer that I had made no claims. I requested this via my employer but it was not forthcoming and I contacted Privilege in Jan 09 to advise them that I had not deliberately 'overlooked' this but was having difficulty due to the redundancy circumstances. They then cancelled my policy in February. At this point I was fairly sanguine as I had not provided the proof. I reinstated the policy with zero no claims on the understanding that when I managed to obtain proof of no claims I would receive a backdated refund of the difference...

nitnatnaboo 19.08.2009 · Read review
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Review of Privilege Insurance

What a privilege!

Advantages: Characterisation, description, exciting read
Disadvantages: made me cry :( not for the weak-hearted or squeamish

...Having read and enjoyed all of the Grant County series previously, I had very high expectations of this book. Skin Privilege has a similar structure to the other books in the series, and focuses on one particular case, which turns out to be more complicated than it first seems. It takes place mostly outside of Grant County, with the three main characters (Jeffrey, Sara and Lena) all being based in Lena's hometown of Reece. Karin Slaughter continues to develop the characters fantastically, and her writing gives a real sense of closeness to the people, and their relationship to one another. Personally, I have never liked Lena, but this book really shows a different side to her which made her chapters a lot more exciting and interesting to read, whereas previously I would only skim through her chapters. Furthermore, I was particularly...

the_purple_afro 30.12.2007 (29.12.2007) · Read review
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Review of Skin Privilege - Karin Slaughter

It's a Privilege to have good insurance.

Advantages: Low cost, swift claims handling
Disadvantages: Minor niggles with paperwork not being filled in correctly

...I used to have a car insurance policy with Direct Line (same company as Privilege) but when I had a high quote two years ago, I shopped around. Privilege gave me protected no claims, guaranteed hire car and legal protection for about £70 less than my original quote. I must admit, there were a few niggles - when I moved house they changed my address but not my postcode, when I changed my car they changed the make and model but not the colour. Nothing a quick phone call couldn't sort out. The real test came in Feb. this year, when another woman decided to drive straight into the back of me. This resulted in damage to my car, and myself and my daughter in agony with whiplash injuries. Luckily we were both on half term holiday, and had time to sort the claim out and rest for a week. One call to privilege and I had calls from the garage...

p60jo 27.04.2008 · Read review
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Review of Privilege Insurance

Need help in choosing a Refrigerator?

Advantages: Plasma Cluster features
Disadvantages: Not really energy saving

...A few months ago, I am hunting for a refrigerator, as I am about to move into my new house. It takes me 2 months to size up all the refrigerators available in the market. As you may find out later that all the features you want, could not be found in one refrigerator alone and that is frustrating! The wide range of styles, colours, and with a variety of features that refrigerators have, overwhelms me. All refrigerators seem to have their own attractiveness. Finally, I found this Sharp SJ-63L refrigerator that meets most of my needs. What it attracted me most, is its Plasma Cluster feature. This feature deactivates airborne mould spores and removes odours and bacteria from the interior of the refrigerator. It is also non CFC. Previously, I am not aware of the existence of this feature in refrigerator, as I am only aware...

jennifer_s1 26.08.2003 · Read review
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Review of Sharp SJ-63L Refrigerator

Refrigerator Biscuits

Advantages: You can cut and cook the biscuits as you need them.
Disadvantages: none

...to form an evenly shaped roll. Leave in the refrigerator overnight or until you want to use it. Slice off as many biscuits needed in 1/4 inch/6mm thick slices. Place the biscuits on a lightly greased baking tray and bake in a moderately hot oven (350f /180 c gas mark 4) for 10-15 minutes or until pale gold in colour. Remove the biscuits from the baking tray and cool on a wire rack. How easy is that, and they taste good....

KrazyKaz 15.12.2004 · Read review
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Review of Recipes for Cakes and Biscuits

It was a "Privilege" to read this book

Advantages: It was really interesting
Disadvantages: so interesting i didn't want go to sleep

...Well let me tell you how I first 'stumbled' on this book. I'd heard, like many of you would have, that ?A child called 'it' was an amazing book and I though ok, let me go and get it to. So I went to the library and I couldn't find it. The lady said it had already been taken out, but she said, ?A privilege of youth? was here and I could take it and that's how I ended up reading this book before the others. I would like to say this book is absolutely amazing and that is not an exaggeration. I enjoyed every minute of that book and I?m picking with books. I couldn't put it down, I just wanted to keep reading and I would stay up saying 'just one more page' or 'ok let me finish this chapter.' The book was full of so much emotion, that you just knew that it was all true. It never ceases to amaze me how he was able to pass across so much...

Kayora 20.07.2007 (16.07.2007) · Read review
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Review of The Privilege of Youth - Dave Pelzer

Privelige Insurance worst service ever

Advantages: Low Price
Disadvantages: No service, cannot get through to customer service, information incorrect after 3 attempts

...After 12 years with Direct Line, I changed to Privilege, same company, cheaper price. My wife had a no fault accident, tried to speak to someone on a mobile phone following the accident, constantly being passed around, left for over four and a half hours on the side of the road waiting for the car to be recovered. The phone bill exceeded £7.00, problems getting through to customer services, as per other reviewer's comment's, kept being passed around each passing the buck. Three weeks later, still waiting for a response to my complaint letter. Be advised the company also is part of the Direct Line and Green Flag group. If they agree for the vehicle to be recovered it will be Green Flag, if you try to contact customer services, you sit in Direct Lines insurance quotation queue and pay for it. The company has also been informed on three...

ITooley 04.03.2009 · Read review
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Review of Privilege Insurance

Free Insurance

Advantages: Price, service, friendliness, efficiency
Disadvantages: Awful hold music!!!

...I received 2 years worth of insurance with Privilege when I purchased my new Nissan in the Summer of 1999. And mightily impressed with them I have been. Obviously I have no premium to pay but when I asked them for a quote ready for when my free insurance ran out they were easily the best quote I received. My insurance package from Nissan allowed me to add up to £1,000 of extras to my car, and notifying them was a quick and painless experience. A quick phone call to their 0800 number, telling them what was being added, and handing over my debit card number for an administration fee of £40 and it was all done and dusted. No problems at all. My new documentation was sent out immediately and was in my arms within 48 hours. Having an accident is where you can really find out about the company who insures you. My car was...

AndyConnolly 23.03.2001 · Read review
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Review of Privilege Insurance

My Experience Of Refrigeration

Advantages: I forgot to say it's pretty and comes in a choice of colours.
Disadvantages: Um... I'm no good with little boxes. I like to waffle. Sorry!

...KTR 1670, our fridge, is a larder fridge: that means it doesn't have an icebox. It doesn't need an icebox because it sits comfortably in our kitchen next to its partner in cooling GSL 1202, our freezer. No icebox, see? It's next to the freezer. So, if you haven't a freezer, or your freezer is in the garage or something as they sometimes are, and you need a handy icebox in your fridge, then KTR 1670 isn't for you. You can stop reading now (and say phew). However, if a handy icebox doesn't figure on your list of refrigeration priorities then read on (and say darn). KTR 1670 is a super fridge, made by company-with-the- reasonably-posh-reputation, Bosch, and it comes with lots of handy little cooling gadgets I think you should know about. And anyway, it's my fridge, and I like it. So there. So, let me start. Dimensions. There's a thing...

jillmurphy 11.06.2002 (30.06.2002) · Read review
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Review of Bosch KTR 1670

  Holiday Inn a Refrigerator

Advantages: Reasonably priced, well appointed hotel. Convenient Location
Disadvantages: Poor staff communication and complaint handling

...of pillows were available from housekeeping. This is a nice touch as the right pillow can make the difference between a night?s sleep and a good night?s sleep. There is no air-conditioning in the rooms, just a single long radiator under the window with a temperature control knob from 1-5. The windows were capable of being opened but only slightly due to safety considerations. Having spent a rather cold first night in the room, the following morning we requested that the radiator be fixed or we be moved to another room. After a long day out and upon our arrival back at the hotel we were told that the heating had been fixed so we hadn?t been moved. Uh huh? Entering the room was like walking into a refrigerator. Back to reception. The first room we were offered was a single! Yes, it did have a double bed but I can confirm that...

CareBear 25.10.2002 · Read review
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Review of Holiday Inn Express, Stoke-on-Trent