John Lewis

Advantages: Great range of services
Disadvantages: None

...something without a receipt as long as it is in a saleable condition. They also offer postal exchanges, whereby they will send refunds via a cheque in the post for people who can't get into John Lewis to return an item. If an item is not in stock you have the option to order it in taking around two to three weeks maximum, option for charge and send, meaning if an item is not in stock it will be sent via free postal service to a customers house from another John Lewis store which does have the item in stock. If you want to come back for an item you are also able to reserve them for a period of time agreed between you and the store. Staff are always friendly and courteous, willing to help you with any queries you may have. They are quick to offer other services available such as collection point, where you can shop in various departments in...

rachieb123 12.10.2009 · Read review
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Review of John Lewis (Department Stores)

John Lewis shopping how it should be

Advantages: Great value, great choice
Disadvantages: Not very many stores!

.... There's more... John Lewis also offer the 'Never knowingly undersold' scheme which means that if you find a product cheaper anywhere else they will refund the difference. I think that this offer is limited to retailers nationwide and does not include internet shopping but I did try this with a TV and they did match the price and gave me an extended warranty. John Lewis is also becoming an increasingly popular place to have your wedding list as they offer such a wide range of household items! The other great thing about John Lewis is that the level of customer service is very high. I have purchased many electrical items and through the law of averages some things have stopped working over the years. If you take any item back they always either replace it on the spot or will give you a replacement whilst they fix it. Although many...

nickjj78 23.04.2005 · Read review
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Review of John Lewis (Shop)

John Lewis Wedding Service

Advantages: Great variety, great service
Disadvantages: None

...on your list, chances are that season might be over and the item will be discontinued and so you will not be able to get it anyway. We went to the customer service floor where they enter a few details about us, name, address, e-mail etc. Then we are given a scanner. Oh my gosh, this was totally the fun part. Basically you take the scanner and walk around the store. When you find something that takes your fancy you simply zap it and then it is logged into your account. Once we had finished scanning (it actually took quite a few hours, I think the hubbie was completely done with shopping by that point!) we took it back to customer service where they provided us with a print out of all the items to make sure everything had been logged. They also gave us a stack of little John Lewis cards which were for us to write the gift list number...

Spottydog11 11.08.2008 · Read review
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Review of John Lewis (Shop)

Is John Lewis For Me?

Advantages: Classy, different, special.
Disadvantages: Shop assistants tend to be a bit pushy.

...for the customers with money in their pockets. That is why I prefer shopping on-line as you don't have the pressure of sales assistants looking at you and wondering if you are going to buy something. You also don't feel pressurised into making a purchase so in my opinion you are more likely to want to purchase something, rather than being haggled. Delivery of products has always been punctual and on time. I have also heard good reports from other people about this. If you haven't tried John Lewis then give it a try you may just be surprised. It's easy to find on-line and off. Just type the name "John Lewis stores" into a search engine and it should come up trumps. I think if you want something different that's a little special, you will like this store. Thanks for reading my opinion... Mickie :)...

Mickie26 26.09.2003 · Read review
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Review of John Lewis (Shop)

John Lewis?...A good Lewis

Advantages: Plenty of consumer choice
Disadvantages: Can sometimes pay a premium

...Lewis logo is proudly displayed and in full view so everyone will know they are there. Inside the store continues to shine with its impressive collection of goods that range from TV's to spoons. I occasionally have problems in some stores knowing where to look if I go in looking for a specific item. In John Lewis however I find it exceptionally easy. All areas are well labelled and there is always a worker handy to ask if ever I can't find what I'm looking for. I also find products are well grouped, what you expect to find in the for example 'Kitchen' area you will find in there and not in another strangely named department like in some other stores I have been in. There are both escalators and lifts available and access for the disabled is very easy. The aisles are wide enough to accommodate for large numbers of people which is a plus...

B_O_M_B_A 03.08.2008 · Read review
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Review of John Lewis (Shop)

John Lewis's, I wish I was rich!

Advantages: Good stock, classier than Debenhams!
Disadvantages: Not many stores around

...at all entrance points to the store you should be able to find a map of the shop. Well there was a map available at the entrance that I used and I saw a few other map points at other entrances. I believe you do actually need a map for the Solihull John Lewis' as it is a large store and rather than have many floors with a few departments on them there are less floors, which occupy a larger floor area, so it's quite easy to get lost. Armed with our map we ventured to the gift list section, which is also the area that deals with account payments and card problems. On our way we noticed that there was a gift wrapping service available too, which I thought was a nice little touch. Hopefully all our wedding gifts will come exquisitely wrapped! *****Gift List***** My thoughts about the store initially before visiting were that it would...

josarah 09.11.2005 (01.02.2006) · Read review
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Review of John Lewis (Department Stores)

John Lewis is my shopping mecca

Advantages: friendliest staff you could meet, well established
Disadvantages: price matching is a bit suspect

...for shopping and shopping in John Lewis. Now to the pricing. I wouldn't say I buy everything I need in John Lewis as the pricing policy confuses me slightly. John Lewis is competitive but mainly with other high street stores and their policy of price matching means you have to fill in a form and give them details of where you found the price. So you can't buy an item until they have checked this out. This puts me off, so I have never tried this and do not know how long it can take. Furthermore, John Lewis does not price match with internet, which is reasonable. But the John Lewis internet site does not price match with other internet sites so I find that a bit bemusing! Also, I wouldn't say I agree with the "Never Knowingly Undersold" blanket quote across the whole of John Lewis John Lewis pricing never exceeds RRP, so if other...

jupiter28 27.03.2008 (28.03.2008) · Read review
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Review of John Lewis (Shop)

John Lewis JLPA02 - With any indoor aerial reception is an issue.

Advantages: Small, easy to move around the room.
Disadvantages: High price for low build quality.

...My history with indoor based television aerials is not good. Images of trying to hold the aerial perfectly still with one hand, the remote in the other and tuning the freeview receiver all at the same time inevitably spring to mind. Living roughly twenty miles away from the transmitter, the unamplified aerial resurrected from the back of a cupboard gave me extremely grainy picture on terrestrial and only 1 multiplex of channels on digital. For those of you who don?t know, digital TV is broadcast in blocks of channels, called multiplexes. You either get all of the channels in a particular block, or none at all. It was therefore with some trepidation that I went to John Lewis and was once again bombarded with a selection of indoor aerials, all promising to give me the strongest, cleanest digital TV signal I?d ever seen. I made my choice...

je12g08 06.10.2009 · Read review
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Review of John Lewis JLPA02 Amplified Indoor Aerial

John Lewis Baby Bath Seat.

Advantages: Can be used from birth
Disadvantages: I cant think of one

...John Lewis Baby Bath Seat. I had been looking for a decent bath seat for my son when he was a new born. Being a first time mum I was extremely nervous about bathing him on my own. I coped for a while with the help of my mum, but I was in desperate need of a baby bath. I needed something light, easy to use and stable. After trying two bath seats which were a complete disaster, I found the answer to my prayers. I came across the John Lewis bath seat on the internet, but wasn't sure about it as it didn't look very good. But, after reading the benefits, I changed my mind and bought it. I thought £11.99 was pretty good for a bath seat. I wish I had found the seat earlier because Kane loves it. He likes the freedom of splashing with his hands and legs. He was in the seat at 6 weeks old, as I was going through a variety...

HeartOfGold 23.05.2005 · Read review
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Review of John Lewis Bath Chair

John Lewis.......Upper Class Heaven (Supposedly)

Advantages: Wide range of high quality products
Disadvantages: Busy and the ease of breaking things

...or something to eat and then return later. As it takes up the whole oof one side of the mall it is a huge place. It is easily accessible and has a very large carpark directly adjacent to the ground floor, all of this gives John Lewis a definate convenience about it. Personal Views ******************* I think that despite its flaws Jonh Lewis is a fantastic shop, it has everything under one roof and all of the products are to a high standard. Its conenient and classy and has that professional look and feel that you just wouldnt get from somewhere like argos or Toys R' us. Excellent advice on products is available (through effort on your part) and the prices are extremely competitive, I recommend this store and if every John Lewis is like the one in Cribbs then those to! Thank you for taking the time to read my review, I have never wrote...

LukeRichardson 22.11.2006 · Read review
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Review of John Lewis (Shop)