Advantages: On my trip, very smooth service and transits
Disadvantages: Fly out of T2 at MAN

...Having read very negative reports of AZ both here and on aviation websites, it was with some trepidation that I embarked on my trip with this airline in September 2004. Particularly as the week we flew was the week when the airline wre much in the news with regards to potential bakrupcy, strikes, and blockades, etc. So all in all, I wasn't looking forward to this flight! However, our four sectors (MAN - MXP, MXP - NAP and then back again the same route) and two transits were hassle-free and a better service than I have experienced from some of the other 'national' carriers with better reputations. We flew out of T2 at MAN which IMO the least pleasant of the three terminals, with little in the way of services and amenties. Alitalia boarded us through the secret gate - gate 310, which appeared to be only available to people who... Read review

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Advantages: It will be pretty when fully built
Disadvantages: No information given at all

...with flight number and destination airport code, which is only 100% useful when you know that Gatwick is LGW. But if you were heading to Milan, is that MXP? We had got to the airport 2 hours before check in after being informed that Marrakech does not follow the same check in rules as Gatwick (ie. 3 hour check in). However, half an hour prior to our flight taking off there was still no information about which gate to check in through. Eventually, fearing that the plane would leave without announcing itself or calling for us (or having it all done in French only despite it going to Britain) we approached a random gate who checked us in with no problem. Somehow I did not even fear that my bags would end up on the wrong plane. Oddly, I had faith! After going through the metal detector which is separated into male and female lines despite... Read review

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Advantages: Clean
Disadvantages: Far from Milan

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Advantages: Good food areas
Disadvantages: A long way out of the city

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Advantages: Friendly staff, cleanish, selection of shops and restaurants
Disadvantages: Low level security,

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Advantages: Clean, Loads of restaurants, comfy seats
Disadvantages: No where to smoke

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