Today, Tomorrow Toyota

Advantages: Excellent Customer Services, Excellent aftersales
Disadvantages: Earlier dealerships didnt live up to expectations

...I visited various Toyota dealerships for a good 18 months before taking the plunge in 2005 and buying my Avensis. I found the various dealerships varied quite a lot in terms of customer services prior to a sale. Once the sale had been completed, the aftersalesare second to none. --Dealerships -- I visited dealerships throughout the Midlands in order to find my dream car, my findings are as follows :- Listers Toyota - Coventry This was the first dealer I visited. I was allowed to view the cars on the forecourt with no pressure from the salesman. The cars however were not presented in tip-top condition in my opinion. For example, car seats were left dirty, trim had not been tidied up, etc. When I got talking to the salesman he didnt appear that helpful, basically laughing me down when I told him what car I was looking...

craggybuk 01.01.1970 · Read review
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Review of Toyota

  The dealer in front is a Toyota!

Advantages: Friendly, professional, helpful
Disadvantages: A long way from home.

...was minimal, but had I been in my husbands MR2, I don?t think the car would have stood much chance of survival. On this basis, we decided to step up our search for a safer car. We found what we thought was our ideal car at Inchcape Toyota in Nottingham. We had to be sure that it was exactly what we wanted before driving there as it is quite a trek. I phoned the company, and spoke to a salesperson, who told me they still had the vehicle I wanted, and gave me some information about it. The telephone was answered promptly, and courteously, which is obviously a good start. Now, although I can get to Nottingham, I do have problems navigating my way around. No problem. When I got lost, the member of staff on the other end of the phone was very helpful, and directed us in. I should ha...

Testarossa 01.01.1970 · Read review
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Review of Toyota

Kings Toyota Ropley

Advantages: Generally good reliability
Disadvantages: Generally poor customer service

...I have had a similar experience to "celicakat" with the service team at Kings Toyota at Ropley although from experience gained from another Toyota dealership as well as their Customer Services (and their Personal Finance arm) I have little other than criticism of any of them. I have a Rav 4 which I bought new from them in 2003 - my first Toyota. 1. The Speedo story After about 3,000 miles, I was driving on the M3 and was spooked to see the speedo gracefully fall from the 70MPH I was doing to zero, despite the fact that I was still maintaining my speed! After that the speedo refused to function at all, so I called in for Ropley to look at the car. After hanging around for about 90 minutes the service manager came out to announce that the sender unit in the gearbox had completely come apart and destroyed itself and the only way to...

Rockeye 01.01.1970 · Read review
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Review of Toyota