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Basic sky channels are back!, Some good VOD content, good unlimited internet packages

VOD reliability not 100%, webmail reliability & mailbox size, customer service rather 'hit or miss'

...** Important News/Update (Edit) 16/11/08:- Ok so on Thursday the basic Sky channels finally returned to Virgin Media, at least for those of us who are on the higher TV packages (their included in the L and XL packages, which are the two most expensive packages, I believe), which was good news for me! now I can access Sky1, Sky2 and Sky3 (Sky3 is also available on Freeview), as well as Sky News...

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“Virgin Media”

published 08/01/2008


Freezing tv channels, unhelpful staff

...Virgin Media took over Cable (not sure exactly when), They offer sevices such as Broadband, tv and the phone, their bills are on a monthly basis. The reason I chose Virgin I signed up with Virgin approximately 6 months ago, the reason I decided to sign up with them is because my family are all customers of Virgin and I thought it would be cheaper on the phone calls, also I prefer...

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“Virgin Media Mayhem”

published 24/09/2007

eventually my account was sorted for the better

too much ringing round.. customer service team awful

...Since i started with Virgin Media I had nothing but problems, thankfully everything is all sorted now and touch wood i won't have to speak to them again, however the first problem i had was my landline. I went to use the phone one day and basically i had no dial tone... i rang customer services and it stated on a automated message that if you were experience problems in the ST3 area...

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