Whirlpool Parts Issue

Advantages: None
Disadvantages: Aweful customer service if you have a problem

...I am writing this complaint as a last resort after many hours and money spent trying to resolve this situation. We installed Whirlpool appliance model # RBD275PDS14 (double wall oven) with serial number XR4311868 3 years ago. The following is a chronological list by date of what had transpired regarding our earnest attempts to have our oven repaired. Saturday June 2, 2007: Upper oven was in use at a temperature of 250 degrees. The upper oven outer glass shattered. Friday, June 9, 2007: Called Whirlpool Customer Service @ 1-800-253-1301, and was told that I needed replacement part # 9759072. Part was ordered with order number 1-285635706 at a cost of $105.82. Wednesday, June 13, 2007: Received the replacement part #9759072 and my husband tried to install new front glass...

klines5 30.07.2007 · Read review
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Review of Whirlpool - Customer Service

whirlpool washer

Advantages: washes great low noise
Disadvantages: none

...Well Christmas Eve saw us left without a washing machine as ours decided that it wanted to pack up. This was a pain, as we wanted to get our last bit of washing done and out the way for the next day. Well we had to wait to get Christmas day out of the way and decided to wait till the sales got in full swing. Anyway it is now New Years Eve and there were plenty of places for us to look at now. Firstly we looked online to see what machines were on offer in the various stores, we looked at the usual, Dixons, Argos, Curry?s and Comet etc. Then we saw an ad on tv and went to the Miller Bros website to look the offer over. Our previous washing machine was also a Whirlpool and it lasted for about six years so we got a fair bit of use out of it. Rather than get it fixed and incur labour charges that can make up most of the bills we saw...

mariegall 06.07.2006 · Read review
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Review of Whirlpool AWM1200

Whirlpool Gas Range

Advantages: Push button...compared to dials
Disadvantages: Whirlpool maintenance men could take a while to fix it

...I actually recieved my Whirlpool Gas Range as an early Christmas gift last year. My soon to be father in law and I had went and looked at Gas Ranges the previous day (Keeping in mind...I didn't know he was going to buy one for me...and of coarse I pointed out almost the most expensive one they had!). Well he must not have minded because I woke up the next morning and the guys were taking it out of their truck and into my home! I have wanted a brand new Whirpool with the push buttons (instead of the old dials) for about two years now! I finally have one. Let me start off with some of the features which all Whirlpool Gas Range's have. 1)Oven vents - This is where the hot air and moisture escape from while you are using the oven. 2)Surface burners - These are what you put your pans on to cook the food (flat pans are recommended...

sweetfire_01 27.08.2001 · Read review
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Review of Whirlpool Gas Range

WHIRLPOOL AWZ3513 - Anti-Crease Just Superb

Advantages: Anti-crease, Price, ease of use
Disadvantages: No Audio Sound Alerts, No Digital Display

...Whirlpool AWZ 3513 - Excellent dryer at a good price. (£170) Lets start with the technical stuff: Load capacity: 6kg Freestanding & vented Energy Efficiency: C Electronic sensor for controlled drying Front Loading Anti-crease function 60cm width (Standard Appliance Size) Ok I have had this tumble dryer for a while now and can honestly say that it has been one of the best buys I have made. The dryer is the vented type which means that you will have to have access to an externall wall to fit the outflow pipe to. The pipe and fittings are supplied in the box for fittment to the tuble dryer end but you will have to arrange your own external wall cover as these are not supplied. In our case this was not a problem as it was a direct replacement for a differnt dryer and as all fittings are of a standard size it was simply a case...

watso75 19.11.2007 · Read review
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Review of Whirlpool AWZ 3513

DO NOT BUY THIS APPLIANCE

Advantages: Plenty of fridge space
Disadvantages: Mechanically very troublesome

...of which 3 years only have elapsed. My only gripe now is that they are insisting on delivering another similar fridge freezer. The last thing I want is another Whirlpool. I just hope I am entitled to vouchers. The one they are offering me is the ARC7593 which has a slightly smaller capacity. Does anyone know if I can insist on the exact same capacity as the ARC7612. Hopefully they will not be able to do this and will have to give me vouchers. Anyway in a nutshell. This has been a useless fridge freezer and Whirlpool customer service is poor. My 'Whatever Happens' policy states that they will attend a faulty appliance withing 48 hours. This has never been the case and on one occasion the best they could offer me was in excess of 2 weeks from the date of my phone call. I purchased this policy from Currys but apparently, or according to...

mrsmjs 14.09.2008 · Read review
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Review of Whirlpool ARC7612

Avoid Sainsbury's Kitchen Appliances

Advantages: None
Disadvantages: Contemptuous attitude toward the customer and consumer protection laws

...Please do not order anything from Sainsbury's Kitchen Appliances. We ordered a Zanussi washing machine and are now stuck with this faulty unusable machine, even though we paid extra for fitting and testing. When the machine runs it fills our apartment with the acrid smell of burning rubber. We reported this within 24 hours of our having received delivery of the machine yet Sainsburys will not replace it without first sending out an engineer (the earliest time the engineer will get to us is a full seven days after we reported the fault) who then will submit a report to them (Sainsburys), who will then contact Zanussi. It could easily be 3 weeks or more before we have a working machine. Surely, if a machine is reported as faulty within 24 hours of delivery, it should simply be replaced. Yes. That's the law, but Sainsburys don't see...

philhutchinson 02.02.2009 · Read review
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Review of Sainsburys Kitchen Appliances

Review of Boots Kitchen Appliances

Advantages: Good communication, delivered on time as promised, prices pretty good
Disadvantages: Not free delivery. Delivery company didn't all they were supposed to.

...Really pleased with the whole process. This company wasn't the cheapest on price, partly because they don't do free delivery like some other companies (delivery cost £19.99), but they had the best reviews from other customers - much better than the companies selling it for cheaper. As you can tell from the company name, they sell kitchen appliances including dishwashers, cookers, hobs, fridges, freezers, coffee machines, washing machines and tumble dryers. We ordered a Neff Hob from them late in the evening on 8 November. The website confirmed delivery would normally be in 7 days. The confirmation email stated that someone would contact me within 48 hours to confirm the order and to arrange a suitable delivery date. Sure enough, the next day I had a phone call confirming the order and arranging a delivery date for one week...

first12000 16.11.2007 · Read review
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Review of Boots Kitchen Appliances

Undercounter fridge - The Whirlpool ARC 0850

Advantages: Nice features for price. Fits well under counter
Disadvantages: None as yet

...shelves. It means if there is any spillage, it is less likely to land up elsewhere around the fridge! The whole fridge does give the appearance of being more expensive than it really is. The average price is around £155-00, which is one of the cheapest you will find around. The drawers for your Fruit and Veg storage (also known as Crisp Drawers) are a very good size considering this is an under counter fridge, and not something bigger. In fact, the size belays its outside dimensions. Whirlpool also maintain their excellent ratings for energy efficiency on their appliances with this fridge, so you operate it knowing its is one of the best available, keeping costs down as well as helping the Environment. We are more than happy with this, and would recommend without hesitation....

runetune 03.08.2007 · Read review
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Review of Whirlpool ARC 0850

Whirlpool AWOD4505

Advantages: Queit, very good spin, good wash and overall excellent value!
Disadvantages: Can't really find one.

...A+ Energy efficiency, and while its only got a B rating on Spin, I do think it gives much better performance on that. Washing efficiency is given as A and I would agree with that one. Load weight is 5kg which is fairly standard for machines in this range. I had a Servis machine, and nothing but trouble from the moment we bought it. I have eventually relented and bought this Whirlpool as a direct replacement, costing £185-00 on offer from Co-op direct. I've immediately taken out the *8* year (yes, eight year) warranty for parts for just £25-00! Okay you still would have to pay for labour, but its pretty impressive to find a budget machine with such good warranty on its parts. It has done all we've asked of it so far - and is particularly quiet in operation, especially after the Servis machine I had. It has an anti-crease spin...

runetune 28.07.2007 · Read review
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Review of Whirlpool AWO/D4505

Beware of whirlpool

Advantages: None
Disadvantages: all

...I had purchased a whirlpool refrigerator (Product: REF / FF Model No: FF 350 Elite Serial No: RM134AVB378744) on 14th November, 2003. from Spectravision, Ashok nagar, Bhubaneswar. My house is just across the road. So I thought, I will get good after-sales service. But it was otherwise. After just six months the refrigerator started showing defects. Some times it did not cool for a few hours. So when I gave complain at the dealer, from whom I purchased it, 'Spectravision', they took one or two days to send some mechanic. By then the problem would have automatically set right, or else the mechanic would do some thing by which it became OK for some days. But it re-occurred time and again. Many times my entire food stock got spoiled just for this. When I threatened to go to consumer court in October 2005, they gave me the mobile number...

oriquest 14.06.2008 · Read review
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Review of Whirlpool - Customer Service