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Speedy service and highly knowledgeable
A review by jonnybullie on sunglasses-shop.co.uk
February 5th, 2008


Author's product rating:   sunglasses-shop.co.uk - rated by jonnybullie


Advantages: Excellent advice and amazingly quick delivery
Disadvantages: None !

Recommend to potential buyers: yes 

Full review
It is not every day that you can thank a company for helping with such a personal decision such as sunglasses. I have always struggled buying sunglasses and have never found a decent pair that suit me.
I dropped the Sunglasses Shop an email asking what sunglasses I could buy that would not only be fashion forward server as a really decent pair of sunglasses for driving. Last year I had laser surgery and really wanted something that will look after my vision and not just be a fashion accessory. In my email I said about the kind of style I like and what they would be used for. I had an idea of budget but asked them not to exclude anything just because of price.
They replied to my email within a few hours with several options that they considered suitable with a little note on each pair as to why they selected that particular pair as a potential option.
I still needed further help so I gave them a call. The sales girl I spoke with was very knowledgeable and really helped me with my decision. I ended up deciding on a lovely pair of Serengeti sunglasses. I hadn't actually heard of the brand but they came highly recommended from the Sunglasses Shop. The glasses react to the sunlight and are also polarised that they confirmed would help protect me against the glare. I paid over the phone with the member of staff. It was about 4:20 on a Tuesday. I forgot to ask what the delivery time would actually be, but 8:20 next morning the sunglasses showed up and they are absolutely spot on. Far passed my expectations from sunglasses and they service is unquestionably faultless. I hope my review can be read by the lady who served me on the phone because I really am happy with my choice of sunglasses and my eyes have never felt so comfortable.
Thank you www.sunglasses-shop.co.uk 
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More details
Layout & Design Excellent 
Navigation Good 
How fast is this website? Very fast 
Content Update Often 
Quality of the Content Good 
Range of Services / Products Very complete 
Search Facility Excellent 
Products & Services Pricing Excellent value 
Security & Privacy Statement Excellent 
Purchase Tracking Function Excellent 
Speed of Delivery Excellent 
Ability to Customise Good 
Customer Services Support Excellent 
Client Number / Order Number  

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