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I signed up for a tel:it account in October, with representatives from the company who had a stall at my University Freshers Fair. The University Halls of Residence provide an internal phone, but you must have an account with a phone company in order to get an outside line. I decided that ... Read review
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Advantages: Occasionally having use of a landline Disadvantages: see entire opinion!
...I signed up for a tel:it account in October, with representatives from the company who had a stall at my University Freshers Fair. The University Halls of Residence provide an internal phone, but you must have an account with a phone company in order to get an outside line. I decided that tel:it would be a good way of saving money-not having to spend too much on my mobile. The answer phone service was also a feature which I thought would be particularly ... ...students in University accommodation have tel:it accounts, and are experiencing similar problems. I would advise anyone thinking of signing up to seriously consider other companies before signing up to tel:it – in my opinion, they are much more trouble than they are worth.
UPDATE:
Received my bill this morning-not as bad as expected, and to appologise, they have given me a 10% discount, and have extended the payment period by 2 weeks. Finally ...
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Ciao members have rated this review on average very helpful
Advantages: Cheap! No bills? Disadvantages: Poor customer service, no bills?
...When I signed up for WorldXChange's Student "TelIt" card, I was in halls at uni and had no choice. About half way through the 1999-2000 academic year, they stopped sending me letters, bills, communiques of any type!
It's been almost a year now since I had my last bill from them, but this is even after I signed up with their Residential Service, which I expected to be better.
WXC's telephone service is appaling. I frequently spent 30 minutes on hold with them when I was trying to get through to their customer services....
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Ciao members have rated this review on average not helpful
...they do send bills you are little better off, as they are about as accurate as they would be if you threw darts at a board to decide the numbers and duration of calls. In fact, they do usually get these right, only they seem unable to add the total up correctly, nor to apply the discounts which are in their terms and conditions.
So, unless you have no choice, I suggest you avoid this company at all costs, lest you end up with all the costs. On the other hand, if you're a student who has no choice (and prefers Tel It to the potential health risks of the ubiquitous mobile phone), go for it because it will probably be so long before you get a bill that you will have graduated and they won't know where to send it!
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Update 21/5/2001
Well, they've called in the receivers (or administrators, at least) - I can't say I'll be sorry...
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Ciao members have rated this review on average helpful
Advantages: Cheaper bill and a friend on your side with BT disputes Disadvantages: I miss the name/mail Sreaming.Net
...LocalTel and its ISP service Screaming.Net are now WorldOnline Telecom. They still use the BT network and you don't change your phone number and you still have access to those familiar services, Telephone Preference Service, 1471, Ring Back, Call Minder, Freinds and Family etc.
Benefits for changing to WorldOnline Telecom are the same line rental as you paid for BT. This is all you pay for free off-peak internet access 6 p.m. to 8 a.m. Monday to Thursday and Friday 6 p.m. to 8 a.m. Monday morning. You only pay for 90% of your voice calls when compared to BT.
You still get freinds and family reducing 9 numbers by a further 10% and 1 number by a further 20%.
Unmetered access to the internet is available for and additional £5.74 per month. WorldOnline has both good content and performance that is good enough for playing online...
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Ciao members have rated this review on average helpful