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21 Reviews

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I ordered a swimsuit for a small baby (product now discontinued - named 'Happy Nappy Costume - Pink and Mango Medium') on the 10 March 2012. I paid approx. £18 for this (including the mysterious... more

User Reviews

for thekidswindow.com

Rating Summary based on 21 reviews

  • 5 Stars
    4
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Star
    17

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 1.7
  • 1.0
  • 2.8
  • 2.6
  • 2.8
  • 28 of 28 Ciao users found the following review helpful
    Picture of TechSavvy03

    TechSavvy03

    User recommends the product

    Advantages Advantages Great Options

    Disadvantages Disadvantages Could find none

    www.Thekidswindow.com This site is amazing for sending or buying gifts for your kids or the ones you know and love. I have myself ordered number of gifts from this site for my Nephew on his birthday or just to surprise him. Believe me , he was so happy to see those special gifts that i have really started trusting this site for anything i want to buy for kids. The site has well distributed sections which help you to easily look for products : * Fashion and Clothing * Baby Goods * Prams and Push Chairs * Beds and Furniture * Personalised Items * Toys and Gifts * Outdoor Play * Books DVDs and ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of MDogg

    Level 1 MDogg

    Member since 11/04/2012

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages So bad it was quite funny at times. Like slapstick for the retail industry.

    Disadvantages Disadvantages Customer service, Delivery, Pricing, Promptness, Being unable to do what you pay them for.

    I ordered a swimsuit for a small baby (product now discontinued - named 'Happy Nappy Costume - Pink and Mango Medium') on the 10 March 2012. I paid approx. £18 for this (including the mysterious 'delivery charge' of £5). This £5, being no small sum, you might expect to buy you the peace of mind of a courier or recorded delivery. Not so, dear reader! They send things 1st class, although if you return a product they demand that you use recorded delivery or courier- because they need to guarantee proof of postage. But only when you send something back- not when they send something out. As our ... more
  • 33 of 34 Ciao users found the following review helpful
    Picture of madlucy

    Level 4 madlucy

    Member since 08/08/2000

    Reviews written: 28

    TheKidsWindow.co.uk is a large site which offers all manner of products for children, from baby clothes to pushchairs and children's bedroom items. There are a lot of products on there, which can sometimes be a bit confusing, but there's a type-in search box which seems to work well. If you have the time to browse, there are some really unusual products on there, such as the bedroom wall stickers I ordered for my son (which saved us redecorating, and which he loves!). I also particularly liked the personalised clothing items - we bought some named pyjamas which still look as they did when they ... more
  • 4 of 6 Ciao users found the following review helpful
    Picture of graham.howson

    Level 1 graham.howson

    Member since 17/03/2008

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages absolutely none

    Disadvantages Disadvantages lots

    The kids window from our experience is a dreadful company. will never order from them again. 14 day delivery time quoted, so we ordered well in advance of my daughters birthday (bunk beds). 14 days came and went, no delivery. Phoned up once again to be told they will be delivered on Saturday. Waited in all day, no delivery. Called them, only to be told that I'd get a call back. Waited, no callback. called again on Monday, callback. waited, no callback. Eventually told that Kids window isnt open on Saturdays and I shouldnt have been told the beds were on the delivery, as they had run out of ... more
  • 3 of 6 Ciao users found the following review helpful
    Picture of sarda4

    Level 1 sarda4

    Member since 31/03/2011

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages Flash website with wide array of products

    Disadvantages Disadvantages Poorly trained staff mean getting the products is a headache.

    From my experience this is a very amateur set-up. I have ordered from them once before without a problem, but on this occasion was looking for bunk beds and mattresses at a cost of over £600.00. Prior to placing the order I clarified that they could deliver on a saturday and what notice they needed for delivery date as the items were being delivered to a property I do not live in full time, 2 hours away from my main home. I was told weekend delivery was not a problem and calling at the beginning of the week would ensure delivery that weekend. I paid for my items 6 weeks before I needed them ... more

Product information

for thekidswindow.com

Product Details

Type Family & Baby
Domain Extension .com

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Questions

for thekidswindow.com
  • roxy87 22/3/2011 10:20:06

    how to go about getting a refund

    how do i go about getting a refund cos everytime i ring up im told to leave a megs and someone will call me back that day but 2 weeks later im still getting told the same thing. can't get anywhere with them its a joke

    Question status

     Open