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i have had the same problem with 3 network.i was supposed to get cash back of £52.50 on the 9th month and the 12th month of my contract from a company called UK PHONES NETWORK hagley road... more

User Reviews

for themobs.com

Rating Summary based on 43 reviews

  • 5 Stars
    9
  • 4 Stars
    3
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Star
    30
  • 24 of 24 Ciao users found the following review helpful
    Picture of Zedex

    Zedex

    User doesn't recommend the product

    Advantages Advantages You get a mobile deal as with any other company

    Disadvantages Disadvantages Stress, no free gift, bad customer service

    This is an online mobile phone company, who offer mobile phones and mobile phone contracts with all the usual mobile phone companies. (I wanted to list this review under Buyer Beware, but I'm unable to as have already submitted a Buyer Beware review for another company, and you can only submit one review per category.) Last August, I was looking to switch to T-mobile from Vodaphone, and to upgrade my phone in the process. I could see from the T-mobile website that they had a good offer (free Nokia 8310, £11.99 monthly line rental, 750 free off-peak minutes to landlines and other T-mobiles, 50 ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of sjbrownderby

    sjbrownderby

    User doesn't recommend the product

    Advantages Advantages In retrospect.........NONE!!!!!

    Disadvantages Disadvantages See above and below!

    In August of 2005 I signed up online to a contract with the 3 network through the 'themobs.com' website. Thinking that I was getting discounted line rental of £1.99 per month (Talk and text 600) I gave my bank and other details and it was not until the phone arrived that I discovered that I would be paying the full amount of the plan (£30.00 per month) direct to the 3 network. The so called discount would be returned by way of redemption vouchers to be submitted with supporting paperwork after six months and twelve months. I wasn't happy about this because the website led me to believe that ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of kirsta4

    kirsta4

    User doesn't recommend the product

    Advantages Advantages The phone arrived quickly and the talk time was as advertised

    Disadvantages Disadvantages Themobs failed to honour the cash backs promised

    I took out a mobile phone on the 3 network which claimed to give you two lots of cash back at month 6 and 12 on the condition you returned the original delivery note and cash back voucher between the specified dates on the voucher. Additional paperwork enclosed encouraged you to "promote" the company and earn yourself an extra £20 per person who took out a phone with them. Stupidly I took out a second mobile phone for my daughter and recommended my partner to take one out. I sent my first cash back claim as instructed by recorded delivery. When no cashback was received, I sent a follow up ... more
  • 15 of 15 Ciao users found the following review helpful
    Picture of jascot

    jascot

    User recommends the product

    Advantages Advantages Well laid out site, some of the best deals i could find.

    Disadvantages Disadvantages None as yet.

    My contract recently came up for renewal, and after buying out of the back of the papers for the last 4 years i decided to search for some deals online instead this year. I have been on Orange for the last 2 years, using the Nokia 6230i for the last 12 months. I wanted to stick with a Nokia, the network didnt really bother me though as long as i got a good deal (and obviously it had to work in my area). After a lot of searching around and hours going through search results on google (try searching for mobile phone deals and you will see what i mean) i came across themobs.com. Heres my review ... more
  • 18 of 19 Ciao users found the following review helpful
    Picture of jonny_wright99

    jonny_wright99

    User recommends the product

    Advantages Advantages Fast Delivery - Top Deal

    Disadvantages Disadvantages Slight Delay On Cash Back (Have Received It Though)

    After having a bad experience with a 12 month contract mobile I swore that I would never get another contract phone!! But after having a pay as you go for a year or two and finally getting fed up of never having credit it when I needed it I decided to try again. I had heard about themobs from a friend, they had had no problems with them and the tariff they were on seemed cheap and had lots of free minutes of air time -so I had a look online. You must understand that although you choose a phone and tariff provider (T mobile, Vodafone etc) while on the themobs site all they do is take your order ... more

Product information

for themobs.com

Product Details

Type Computers & Electronics
Domain Extension .com

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