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21 Reviews

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Atrocious experience, took complete payment instantly for a guitar kit that wasn't actually in stock and told me that delivery would be ten to fourteen days. Eight or nine months later I was... more

User Reviews

for themusicking.co.uk

Rating Summary based on 21 reviews

  • 5 Stars
    6
  • 4 Stars
    4
  • 3 Stars
    0
  • 2 Stars
    1
  • 1 Star
    10
  • 36 of 37 Ciao users found the following review helpful
    Picture of JeffFromPoole

    JeffFromPoole

    User recommends the product

    Advantages Advantages Good Site layout, competitive pricing

    Disadvantages Disadvantages none as yet

    In my search for guitar accessories I came upon this site whilst comparing prices for various bits and pieces I needed to enhance the experience of my lovely new Gibson guitar. In particular I wanted something to protect my strings, it isn't a big thing to change strings but they do take a while to settle in and play properly and I hate it when they start to sound dull. I discovered a product call Fast Fret, which is an oil based string cleaner. The oils on your fingertips is deadly to steel guitar strings and in a few short weeks you E string's sound can change from DANG to DUNK. Having read ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of cognitionreviews

    cognitionreviews

    User doesn't recommend the product

    Advantages Advantages Prices

    Disadvantages Disadvantages Slow order processing, inaccurate information over phone

    The Music King is an instrument store in Birmingham that stock guitars, bass guitars, drum kits and a wide assortment of similar goods. When viewing their web site, the assortment they offer seems very good. The Music King's web site says it you order an item that is in stock before 2pm it will arrive the next day. Having read some very sceptical reviews on this very web site, I decided to give them a call even though the item was in stock according to their web site. They confirmed that the item was in stock and that the item would arrive with me the next day if I did in fact order straight ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of warankind

    warankind

    User doesn't recommend the product

    Advantages Advantages Don't know

    Disadvantages Disadvantages Not trustworthy,ignore emails,never keep promisses

    I found a guitar at a real good price there and sent a message for availability.Information was that the guitar is in stock and ready for shipping.After paying with paypal I asked for a tracking number - no reply.5 days later I informed paypal to complain.Sometimes I reached somebody by phone,it was never clear who was spoking,I guess always the same 2 or 3 guys but the gave me the feeling I never had contact before with and they were not informed at all.I always got the information the sales manager Paul has to be asked and will call me back - he never did ! After one week,they told me the ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of AGDave

    AGDave

    User doesn't recommend the product

    Advantages Advantages Looks good at a good price

    Disadvantages Disadvantages They take your money but you do not receive your goods

    They took my money immediately but have not delivered any goods. I ordered a guitar from The Music King - http://www.themusicking.co.uk - Now I am having to fight to get a refund. Many promises have been broken by them and I get no response from them via email and have rarely been able to speak to anybody via phone. I am only trusting my bank to recover my money. I wish I had read the other bad review on this site. My experience has been the worst I have had online and I hope to get my money back. I was promised a refund - I received NOTHING. I called to chase the refund and was assured that a ... more
  • 2 of 5 Ciao users found the following review helpful
    Picture of spanner0201

    spanner0201

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Poor Customer Service, Never respond to email, Hardly answer the phone, do not care!

    On the 14th of December I ordered a Westfield SR383 electro acoustic guitar of The Music Kings website as a xmas present. On the 15th the money was swiftly taken from my account. On the 17th i received an email stating my order had been shipped. Therefore i was reasonably convinced i would get this before Christmas. On the 21st my order had still not arrived and when I email to ask where it was I received a response saying i would be contacted the next day to let me know where my order was. I received no reply. Then on the 24th I emailed again and was told because of the snow my order was ... more

Product information

for themusicking.co.uk

Product Details

Type Musical Instruments
Domain Extension .co.uk

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