poor useablitiy and flexablity, and shares worth nothing
Recommend to potential buyers:
no
Full review
I have been a theMutual member for a couple of years now. Initially it had very good access and connections were reliable and fast. Recently like the rest of the web it has been less consistent.
Problems.
Email.
However, the worse point is email. I have accoutns with other ISPs and I check emails from which ever has the best connection. This has been easy to set up for these accounts by simply checking SMPT and POP3 settings. For theMutual it has been impossible to do this as you are required to dial up to their dedicated line. Having now moved to broadband connection, I have a ISDN modem and I really don't want to keep logging on the theMutual on a voice line.
Support.
Worse still is there is little indication of any technical support anymore. There is no indication on the homepage of the fact that they are an ISP.
Shares.
With all the claims that are still being claimed for the joy of receiving 1000 free shares all fail to remind people that the shares are basically worth nothing (at current prices I think 1000 shares are worth 50p). If you are unlucky enough to have bougth shares at the height of the internet boom (like me) you will be very wary of investing in internet companies any more.
If you want internet access almost anything else could be better.
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