theorder.co.uk

I've ordered now several times from The Order, and have received my items 2 days after I've ordered. On one ocasion, their website was showing a particular item to be "in stock", but when I ordered it, they emailed me that they don't have it and offered me an option ot cancel my order and get a refund, or to wait until the item is in stock. I cancelled the order and received a prompt refund. This was a nice experience compared to guys like Mphone, ...
...get a refund. they then notified me by email, when the item was in stock again. Unlike some other reviewers I have not had the bad experience with Royal Mail lost items, so I cannot comment on how well The Order can handle these situations. I have also never had to contact the Order by phone, so I dont know how good they are at this. My communication with them was via email, and overall they do a very good job. ...

tikei_uk 04.10.2009 · Read full review
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Review of theorder.co.uk

i am really disgusted ordered phone of my grandaughter s choice for birthday was really excited that was two months ago still not arrived said been delivered but hasnt royal mail want them to make a claim but they wont do it so i am left to make a claim with no information .slow at answering e mails and no phone service.will be seeking legal advice . ...

kazzz2007 06.08.2008
Ciao members have rated this review on average: helpful
Review of theorder.co.uk

Fast, well packaged delivery, I ordered at 2pm and the phone was delivered at 7:55 the next day by the postman. Easy to use website, good communication via e-mail and my questions were answered quickly :) however, there is no phone number to ring! The phone is fantastic and came with lots of extra goodies that I wasn't expecting! Overall a very pleasant shopping experience, highly reccomended ...

gregSeven7 20.02.2008
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Review of theorder.co.uk

...eventually located the handset on theorder.co.uk website for £279. It certainly did sound like quite a bargain. As the handset was for a gift I wanted somewhere that offered an excellent delivery service. I had also seen the handset on Play.com for around the same price, however the delivery times were around 3-5 working days, and with no reasonable option to upgrade the delivery package. So, I placed my order with theorder.co.uk, as they claimed ...
...found their emails to be quite unprofessional at times, and also come across quite short. This coupled with lack of customer service telephone support, and no option to have the item posted to any other address than the cardholders registered address, means that I won't be using theorder.co.uk again! ...

s32bauer 04.12.2007 · Read full review
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Review of theorder.co.uk

...problem is. I found TheOrder.co.uk - and to my suprise, they have stock of the 6230 as an upgrade pack. I ordered immediatly, and waited. The first contact I had was an immediate response in the form of an automated e-mail saying that my order had been received. This was followed in another 30 mnutes with a second e-mail saying that the order had been processed. I was still a little shocked, and not 100% sure they could deliver where orange had ...
...was at my office in less than 24 hours! Care of free royal mail special delivery. I have only to register to my number and I'm off. Visit TheOrder at http://www.theorder.co.uk for any UK mobile (Orange, O2, T-Mobile & Vodfone) and even SIM Free phones. EDIT - Phone all registered (TheOrder had already started the process before shipping) and I love the phone. ...

brinh 04.06.2004 (11.06.2004) · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of theorder.co.uk