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This website is fantastic. The choices are endless and affordable. I have spoken with the customer services team and they are helpfull and imformative. I was advised on the benefits of varying qualities and delivery of my Jeff Banks rug was within 3 working days. The quality was as expected and the colours are exact to the images online. I found it very usefull to have close ups that can be enlarged to see the detailing. After spending a lot of time looking around shops with limited ranges I found this shopping experience to be very relaxed. Communication was excellent and I received email advice of the dispatch providing online courier tracking information. I was not home when the courier called but they left a contact card and I was able to call the local depot to arrange a 2nd delivery attempt that was more suitable. Thank You Rug Seller!