The Train Line.com

4 Oct 30th, 2004

Advantages:
easy to use, different ticket combinations can be tried

Disadvantages:
Unreliable, dont always reserve when it states they have done !

Recommendable: Yes 

Detailed rating:

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DanielFuller

About me: Hey guys, im 17 and live in Lincolnshire. I have a horse (See picture) and my fiancee lives in manch...

Member since:29.10.2004

Reviews:10

Members who trust:1

Review rated by 15 Ciao members on average: helpful

When i first used the railways for a journey i tried all different online ticket booking serivces. The one i use now is The Train line.com

I find it very easy to navigate, it is very simple and user friendly. The set up on the website is very nice, its not too busy but still interesting to look at.

The website explains evrything very well, i have never been confused or misunderstood anything on there.

The tickets are deleivered very quickly, which is very imprtant to me as i often book quite late with very short notice.

I do not bother to reserve my seats with them anymore. The first time i didnt have a problem, but the second time they claimed to have reserved the seat for me, and sent me the ticket saying so. There was a card in the seat and another person in it! They were also carrying a ticket for that seat! They rserved their seat after i did, so it is obvious The trainline.com ddid not reserve my seat!

On one occasion the timetable they gave me was inaccurate and i ended up late for an appointment due to it.
 
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Comments about this review
hiker

hiker

31.10.2004 14:26

I don't use them for buying tickets, but I use their timetable search several times a month and have never had a problem. L

MAFARRIMOND

MAFARRIMOND

31.10.2004 12:30

I have used the service a few times and have found it very useful. Maureen

Andy0304

Andy0304

30.10.2004 22:02

Helpful review, never used them my self though. Andy

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Review Ratings
This review of thetrainline.com has been rated:

"helpful" by (100%):
  1. hiker
  2. MAFARRIMOND
  3. AnitaM
and 12 other members

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