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Sunflower2012

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Member since:16.01.2012

Reviews:1

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BUYERS BEWARE

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16.01.2012

Advantages:
None

Disadvantages:
No customer help in the station all done in India using expensive phone likes

Recommendable No:

3 Ciao members have rated this review on average: not helpful See ratings
not helpful by (100%):
  1. Drewster-Rooster
  2. AnneLorraine1
  3. angelboouk123

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Be very careful to use this site. If you make any mistakes there is nothing they can do after the travel dates expire. I was silly to acidently buy three tickets, had not realized that I had a single ticket as well as two other tickets. If I had used the official website in this case the Mildland Train Line the ticket office could have given me a refund, however becuase I used this website there is no custmoer service at the train station. My advise give this company the wide berth.
I phoned customer services and even thou they saw that I had used them a number of times they were unable to do anything. They have no powers of discretion...it is poor and that is being really nice.
DON'T USE THEM...STAY AWAY.

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Comments about this review »

Drewster-Rooster 17.01.2012 11:37

more of a rant than a review

thedevilinme 16.01.2012 17:20

od that to book atrain from npton to bletchley you have to call india!

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Product Information »

Product details

Type Online Ticket Booking
Domain Extension .com

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This review of thetrainline.com has been rated:

"not helpful" by (100%):

  1. Drewster-Rooster
  2. AnneLorraine1
  3. angelboouk123

The overall rating of a review is different from a simple average of all individual ratings.



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