thetrainline.com

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thetrainline.com

Online Ticket Booking

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67% positive

89 reviews from the community

Review of "thetrainline.com"

published 16/01/2012 | Sunflower2012
Member since : 16/01/2012
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro None
Cons No customer help in the station all done in India using expensive phone likes
not helpful
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"BUYERS BEWARE"

Be very careful to use this site. If you make any mistakes there is nothing they can do after the travel dates expire. I was silly to acidently buy three tickets, had not realized that I had a single ticket as well as two other tickets. If I had used the official website in this case the Mildland Train Line the ticket office could have given me a refund, however becuase I used this website there is no custmoer service at the train station. My advise give this company the wide berth.
I phoned customer services and even thou they saw that I had used them a number of times they were unable to do anything. They have no powers of discretion...it is poor and that is being really nice.
DON'T USE THEM...STAY AWAY.

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Comments on this review

  • Drewster-Rooster published 17/01/2012
    more of a rant than a review
  • thedevilinme published 16/01/2012
    od that to book atrain from npton to bletchley you have to call india!
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Product Information : thetrainline.com

Manufacturer's product description

Online Ticket Booking

Product Details

Type: Online Ticket Booking

Domain Extension: .com

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Listed on Ciao since: 07/06/2000