Disadvantages No customer help in the station all done in India using expensive phone likes
Be very careful to use this site. If you make any mistakes there is nothing they can do after the travel dates expire. I was silly to acidently buy three tickets, had not realized that I had a single ticket as well as two other tickets. If I had used the official website in this case the Mildland Train Line the ticket office could have given me a refund, however becuase I used this website there is no custmoer service at the train station. My advise give this company the wide berth.
I phoned customer services and even thou they saw that I had used them a number of times they were unable to do anything. They have no powers of discretion...it is poor and that is being really nice.
DON'T USE THEM...STAY AWAY.
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