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published 16/05/2010 | ohno1
Member since : 16/05/2010
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"Travelocity are CROOKS - stay away!"

My experience with Travelocity has been truly awful. I would recommend everyone to avoid their website regardless of whether you think you may save money - you won't!!

They have been possible the worst company i have ever dealt with.
Confirming flights and providing tickets for flights which they then assure me have not be processed, extremely long waiting times on their telephone lines, very rude customer service people (I spoke to 3 all of whom were awful), debiting my card for flights i did not buy, not informing me when items have not been purchased....

The story is too complicated to reproduce here but it has been an awful one.
Please save yourself 4 hours on hold, much confusion, and panic that they have charged you twice for flights (according to my credit card company) while Travelocity assure me they have not charged me for.... while issuing tickets for other flights altogether.


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Type: Travel Information

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