Online travel agents have, for the most part, been a great asset to me- I prefer the convenience and ease of booking online, I like being to able run my own searches, and up til now, I always received great service and everything has gone smoothly. Well, it just goes to show you when ... Read review
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Advantages: Easy to book your tickets online Disadvantages: Not easy to actually get the tickets in time
...becomes a bit skewed!
Travelselect.com are a big, popular, well known online travel agent. As part of lastminute.com, their website boasts awards for service and they are even listed as as a British Airways "preferred partner". Their site is easy to navigate and search, and the prices that came up for two round trip tickets to Florida in January were the best I'd found anywhere. So I didn't hesitate in making a reservation with Travel Select for ... ...December and coming back about ten days later. I was pleased to receive an immediate confirmation e-mail. Among other things, the e-mail gave all my details, itinerary and indicated that the booking was to be checked before billing by a member of the Travel Select team.
I didn't worry too much when my credit card was billed. My only slight concern was that they said they aim to post the tickets out anywhere from three to seven days before travel. ...
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Advantages: simple to use/quick service Disadvantages: on-line
I recently returned from a holiday in Florida.I have been a visitor to this lovely state for several years now.The first couple of occasions I went was as part of a package deal which included flights/car hire and of course accomodation.
However the last few times I've visited I have made all the bookings myself.This has allowed me to tailor make my holiday for the needs of my family.
When booking the flights for my most recent trip I had fixed ... ...into Orlando but fly back from Miami.Of course I wanted the best deal available, although still using an Airline I felt comfortable with.
I decided to try the Internet as I find most travel agents hard work unless you are booking the package deal through them.
In the search engine I put in 'Flight & tickets' and not surprisingly received numerous replies.One of these was Travelselect.com(I had not heard of them either)
I logged onto their site ...
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Advantages: Great range of destinations and easy to book Disadvantages: Bookings not always transacted successfully
...only two weeks away and travelselect.com were on the ball. One of my flight times had slightly changed and they had written to inform me of the new details. Great, still could not fault them at this point.
It was only whilst on vacation where I experienced problems. Checking in at Bangkok for my flight to Ubon, the airline informed me that my friend (who I had booked separately) was not on their flight records. Luckily there was still room on the ... ...the downgrading of the ticket.
Overall, travelselect.com served me well; maybe the mistake with the flight was not their fault? However, two months later and, to date, I still have had no replies to my numerous communications with them regarding the refund due to the change of travel class. ...
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Ciao members have rated this review on average very helpful