tribaluk.com

Advantages: A wid choice of electricals
Disadvantages: Very poor delivery and Cusotmer service

I had my first experience with TribalUK around 2 years ago when I was looking to purchase a new LCD television. I had thoroughly browsed both in High street stores and online shops and decided the online route would provide me with a far more reasonable price. I had never before heard of TribalUK, but after typing cheap TV's into Google it popped up as one of the favourites. I followed the link and was welcomed to the site with an array of products ...
...to use with tabs for each different electrical type and the usual search function. The site name is clearly stated at the top of the page, although I find the choice of colour (dark blue and grey) for the majority of the site to be a bit saddening and doesn't spring out at you like Play.com with its bright orange's. I found the prices to be very good, I picked up the Samsung LE26R74 for £480, very good at the time, prices were around £699 in High ... Read review

Advantages: Very competitive prices, good interest free option
Disadvantages: Stock availability isn't great

I love hunting down the best bargains when it comes to buying big items like white goods and the net really is the best place to start. I tried a few search engines like pricerunner.co.uk and TribalUK popped up a couple of times as one of the best prices, especially as it offers a 12 month interest free period and I needed to buy two big items. Logging onto the site is pretty straightforward - it loads quickly and the home page immediately gives ...
...layout isn't great - very crowded and the text is far too small to see exactly what is there. But the product range is very good for all electrical items and prices are considerably cheaper than in other stores and especially on the high street. But the big thing which is missing is a search engine which allows you to trawl through each category to find out what features each item has. I was looking for a washing machine with a huge drum (young ... Read review

I'm surprised by the poor reviews for TribalUK. I guess they can't get it right every time, but personally my experience was very positive. I was emailed with status updates and was called so quickly with a delivery day I had to delay it myself! As promised, I was called the day before by the delivery man to notify me of the 4-hour delivery slot the next day. No problems at all. To be honest I didn't really have to put their customer service to the test, but they struck me as a very professional, slick, customer-focussed operation and I wouldn't hesitate to use them again.

Advantages: Cheap
Disadvantages: Doesn't give you the real delivery time until you've handed over your dosh!!!

I've just cancelled my order with Tribal UK due to the poor information provided on their website re delivery times! www.tribaluk.com sell all sorts of electrical goods from cookers to fires, washing machines to dishwashers...generally all your big kitchen needs with fires as an added extra. They come up a lot via kelkoo in terms of best price & standard delivery is free...altho I never got the experience of this!!! I'd done all the research, found ...
...my hard earned pennies...ok hundreds of pounds and placed my order for a wonderful brand spanking new washing machine due to arrive in 1 to 2 weeks time, right no working machine at the mo, visiting the laundrette. So there was I happy in the bliss that I only had two more laundrette visits to go & then I would have my wonderful new machine. Yup, found out the real truth once they had my money...8 to 9 weeks!!! Yup...two months of laundrette visits!!! ... Read review

Advantages: Good site to navigate
Disadvantages: Lousy customer care and delivery

I ordered a Miele washing machine at an attractive price. Tribal were quoting 7 to 10 days delivery, free of course. They debited my card the day I ordered but it was 5 days later that my order changed from "awaiting status" to "awaiting despatch - we are allocating you a delivery date" and only after I emailed them. It is now nine days after order and I have heard nothing more. I have cancelled by email. I cannot get through by phone! The more ...
...it: They offer free delivery - but demand extra payment to specify delivery AM or PM. My washing machine comes with a free 10 year guarantee - but they are busy trying to sell me Warranties for 3 and 5 years at up to 30% of the purchase price. They autorespond to emails but have yet to give a real response to any of them. Their standard FAQ says that the telephone waiting time is over 30 mins. ... Read review