complete inability to problem solve, unhelpful and shoddy
4 of 9 Ciao Users found the following review helpful
Advantages cheap prices
Disadvantages appalling customer service. they will only communicate by email not phone
i am so dissapointed with the customer service i have received from vet uk. they omitted an article from my order, but apart from that, i had another issue that they just completely refused to sort out. i had never left a review on a company before, but their utter refusal to help in any way atall has incensed me so much that i am leaving one now.
it would appear their prices are good, but heaven help you if you have a problem that you need to sort out via email, as it is only via email they will deal with you, they do not have a telephone contact number.
ive had to cancel 2 orders because of their bloodymindedness and complete inability to help in ANY way to resolve a problem. so, even though their prices are good, if something goes wrong, you may well find it impossible to rectify the problem, which makes you wonder if it is really worth it.
i wont be using them again.
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torr 14/04/2012 18:30
kevin121 13/04/2012 00:58
1st2thebar 12/04/2012 21:30
Alyson29 12/04/2012 19:04
TheGoodSurveyer 12/04/2012 18:47
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