via-tv.co.uk

You are a thieving conman end of story. July 16th I made my original order, despite multiple attempts at getting a response out of you, I have recieved nothing. Simple, do not buy anything from this bogus thief. The few good reviews are left by this weirdo and his fellow cronies. AVOID LIKE THE PLAGUE!!!! Sadly trading standards have proven an utterly toothless organisation in this particular case. They seem content to let this parasite continue his dirty activities. Apparently grand larceny over the internet is perfectly acceptable in this country. (just don't do it on the streets)

Advantages: Low prices
Disadvantages: Speed of response to queries

I purchased from this Via-TV despite the reviews on this site and because of positive ebay feedback. The goods were received promptly but 6 weeks later proved faulty (manufacturing quality) The Via-TV web site clearly indicated they had a fault with the phone lines so I limited my contact via email. After some cordial dialogue with Mr Patel, Via-TV replaced my goods by next day courier at no expense to myself, even allowing me to keep the faulty ...
...an element of balance into these reviews. I then discover Ciao pay registered reviewers based on how interesting the reviews are to others. Consumers typically invest more interest and time in reading poor reviews than constructive ones. Ciao reviews, whilst genuine, nearly prevented me from doing business with a company which, although not perfect, offered exemplary levels of customer service and resolved my issues swiftly. ... Read review

I ordered the bumper pack of huggable hangers on Sunday evening and was amazed that they arrived two days later on Tuesday. I am extremely delighted with the product and the quick delivery.

I just want to say that I did actually receive the product, and quite quickly but it is not a company I would deal with again. First the product was missing an item, value £17, and all they offered was free postage on a future purchase. They still have the misleading advert online. Then I discovered they had taken £10 more than they agreed from my credit card through paypal. Now they won't respond to emails or phonecalls (while they are being paid part of 0871 phone call rate.) How can the managing director give himself a 5 star rating?

Advantages: NONE
Disadvantages: ALL

I previously submitted a review about VIA TV selling my company's products without permission. I'd like to update customers as I have had a positive outcome. The company was in fact not selling FLEXI-BARS like they had advertised. At this stage, they cannot confirm exactly what the product is, but it's a vibrating bar that is definately not FLEXI-BAR. Since my last review they have removed all images relating to our product and have changed its name. ...
...and I hope that I have helped. If you see a product with a price point that is too good to be true, it most probably is. Check the website's terms and conditions of purchase and call their hotline to see if anyone actually answers the phone. All websites need to have a contact number, office address as well as terms and conditions of purchase. If they are registered with paypal, or you purcahse with a credit card, you may be able to get your money ... Read review