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Excellent

Great holiday ideas, lovely properties worldwide

None really

No sooner has Christmas come and gone than it will be time to start thinking of the summer vacation. I have never been a one for the organised party or the package tour. I have always preferred to look after my own destiny and make all the arrangements myself. To this end I now book the family’s...

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Excellent

“A really good experience”

published 18/01/2014

Easy to use, customisable, first class property

None

I've used many vacation rental sites in the past - Homeaway, Holiday Lettings, even Tripadvisor - but I've never had as good an experience as I did with VRBO. For me, staying self catering offers so many more advantages as opposed to staying in a hotel or resort. VRBO makes choosing your...

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Super

Very popular with renters, particulalry in the US

Not the cheapest option

If you own a vacation home and want to list it on the internet to find renters, there are lots of choices out there and it can be confusing trying to find the right sites on which to list. VRBO is one of the longest established vacation rental sites and in the early days was the clear market...

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Not for me

published 05/01/2008

We also had a bad experience with VRBO, in Santa Fe, NM. We had used the site 2 yrs ago and stayed in a wonderful casita. Our Christmas/New Years rental this year was a disaster. The photos were deceptive; there were no drawers in the place. The shower and toilet broke during our stay. We are contesting our bill through American Express. I think VRBO is now used by owners who are only renting out properties. It might help to ask when you call to make a reservation is "Does the owner live in this Casita?" We were shocked to find that the website's "guest comments" do not appear AT ALL unless the owner approves.

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Not for me

published 23/01/2009

Beware! Rented a property called Peninsularhouse in the Florida Keys, this property needed work, some amenities not as listed, had to beat the owner with a stick to get my deposit back. VRBO only shows good reviews because owners censor any bad reviews. This is the first time however, out of many properties rented through VRBO that I had a problem.

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Not for me

published 25/02/2008

What is the point of submitting a negative review of a VRBO property when it has to pass approval with the properties owner before it can be posted? We just returned from our worst experience in a Vacation rental home ever and I have rented dozens of private homes off the internet for years. In our case it was property #94224 in QuintanaRoo, Mexico. A completely misrepresented property on the website and a total rip-off. Any property that has no feedback from prior occupants should be completely suspect as absolutely no one provided a positive comment and the untold negative comments are simply kept from being posted by the properties owner. VRBO only facilitates the rip-offs with this kind of inane policy.

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Satisfactory

lots of listings in 1 place

no protections from unscrupulous owners

I used VRBO for a trip to Hawaii recently and discovered it isn't all its cracked up to be. Two things really stood out - 1) owner sets refund policy. This might seem reasonable, but VRBO provides no (zero, zip, nada) recourse in the event an owner has completely misrepresnted their property. If...

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Not for me

“VRBO #172614”

published 06/02/2009

some honest owners

some unscrupulous owners and VRBO allows that

Excellent site BUT with exceptions and the real problem occurs when you notify VRBO of an inaccurate listing and they do nothing. Conseaquently consumers continued to get ripped off by the home owner you have already reported to them. They will tell you that they will act if they get several...

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Not for me

easy to search

The allow only good reviews.

We rented apartment called - "Heart" of Covent Garden, London's Theatre District" http://www.vrbo.com/168792 from JULY 2010 ,four months in advance and got the owner approval for the date. 30 days before arrival we completed the full payment. Two weeks before we arrived to UK we got e-mail from...

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Not for me

Lots oif web traffic

The site allows brokers and not owners to advertis...

Although I like what VRBO does for my rentals bottom line it is unfortunate they are allowing Brokers to advertise and lie about the location. My rental is located on Anna Maria island which includes 3 towns in it. Bradenton Beach, Holmes beach and the small town of Anna Maria . The most...

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Excellent

Lots of traffic, particulalry in the US

Big site, your listing might get lost

VRBO is one of the largest and best known vacation rentals sites around and popularized the term "vacation rentals by owner" ! VRBO was purchased a few years ago by the WVR Group which also owns Homeaway and many other vacation rentals sites. As a result, there are now links with some of the...

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Super

attracts lots of renters

a little expensive, but propbably worth it

vrbo was one of the first "vacation rental by owner" websites and at one time, was the clear market leader. Over time, lots of other vacation rentals sites have emerged, but vrbo is still one of the leaders in the industry. The main reason for this is that vrbo continues to attract a lot of...

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Excellent

published 15/02/2008

We used vrbo for a family trip in New Mexico. The cabin was more that what we were expecting, it was spacious, in a great location with a awesome view and very clean. It was obvious there was pride of ownership......the decor and furnishings were beautiful. The entire process from reservation to check out was easy. I suppose not all vacation rentals or owners have the same standards. I would recommend vrbo and I would use it again. I've recently heard some bad things about hotel cleanliness and have worked in that industry. Having said that, I definately prefer a clean home where I have more space for the family and the option to cook my own meals. posted from Texas

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Not for me

published 16/07/2007

I had a similar experience. The condo was a dump, the photos used on the site were obviously from years ago. The condo has NEVER been updated and it was icky and dirty. Three weeks home and still no security deposit returned EVEN THOUGH WE LEFT THE PLACE CLEANER THAN WE FOUND IT!!!!!! NEVER AGAIN!

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